71
good

Mission Lane Card | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Finance
Work at Mission Lane LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Mission Lane LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
117 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
37 Reports
User Feedback
24%
iOS
37 Reports
76%
Android
117 Reports
Mission Lane Card - Latest Quality Issues
Android
Nov 13, 2024
Just got approved, downloaded app. I login and gives me the message about when I should receive my card and I can activate it on my app. But it doesn't actually open to an account? I hit dismiss on the message and just goes back to the login screen? I'm confused. How will I be able to set up my payments if it doesn't actually login to an account?
Android
Nov 14, 2024
I wish that mission Lane sent me email's stating that I was due for a payment close to the due date.
iOS
Nov 15, 2024
Loyal Customer
Credit is now well into the 700's still getting dinged $59 for an annual fee. Might be time to move on.
Android
Nov 15, 2024
no customer service
Android
Nov 15, 2024
It's not working. It's crashing can not pay my bill
iOS
Nov 16, 2024
No help from Mission Lane
My wallet was stolen along with all my cards and identification and phone. That's why I ordered a new card and I activated today and realized I needed to make my monthly payment however I got home from work to make payment and I have a $20 dollar late fee! Tried calling they are closed and it's Friday I have an email saying if I make payment today I would not have a late fee and yet I do. Where's the understanding I never missed a payment just had a bad experience and no one seems to be able to understand and being it's Friday I will not be able to speak to you all until Monday. Please remove the late fee it's bad enough you charge $20 dollars in monthly interest fees I don't need another charge of 20 for something that was not by choice it's called bad things happen sometimes.
iOS
Nov 16, 2024
Terrible App
Absolute junk. Can't count how many times I've had to delete and reinstall this app because it just hangs on the opening screen.
Android
Nov 17, 2024
it's hard to login
Android
Nov 18, 2024
Hard to log in. Not user friendly!
Mission Lane Card - Product Description
Thanks for choosing Mission Lane as a partner on your financial journey! Whatever your goals may be, we’re here to champion your success. 

With the Mission Lane iPhone app, you can manage your credit card account any time, anywhere. Check your account balance, pay your bills, view your activity, or keep tabs on your credit score - all at the tap of a screen.

Plus, enjoy easy access to our customer service agents. By using the Contact Us page, you can give us a call or send us a secure message whenever you need. Have a simple question? Enter the Help Center to check out FAQs. Looking to build your financial finesse? Check out our credit education courses for some useful tips and tricks.

Finally, set up Touch ID or Face ID for seamless log in with enhanced security.
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