76
good

Mi Store | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
100%
Android
282 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
282 Reports
Mi Store - Latest Quality Issues
Android
Jan 24, 2025
Their phones are "good" to a certain extent, but their customer service is awful. You have to go around begging for them to send the products. I've been waiting a week for them to send a device and nothing. I've sent emails, online chats, and phone calls, and nothing. I've even read that people have been waiting for more than a month. The brand is good, but it had to arrive in a third world country...
Android
Jan 25, 2025
It's horrible, never buy here, it's a direct scam, you place an order, they never process the payment, you cancel it, they supposedly refund you (which is a lie) they want to throw away their money, they better burn it. Extremely bad service, they never answer, the chat takes you out just when it's your turn.
Android
Jan 25, 2025
I have a 13T PRO, and apps are disabled immediately. I don't use them that often, but it's still a bit annoying.
Android
Jan 25, 2025
After logging in through the mailbox, I have been asked to bind my mobile phone, but it only has +86 and cannot be changed.
Android
Jan 26, 2025
Ordered Xiaomi TV BOX S Not even 1 android update in 4 years! Still android 9 Very bad!
Android
Jan 26, 2025
I wanted to buy a phone and then some headphones and it always says "The payment could not be made, try again" it does not work with any credit or debit card, please fix this error, how is it possible that this happens to me on different phones
Android
Jan 27, 2025
I want to buy a spare phone, but I have never bought a Redmi before. I will try buying a cheap phone first. I bought Redmi 12 on MOMO on 2025/01/02, and it was marked as being produced in mainland China in 2024. On 01/20, I started playing games and started crashing. I only had 15 days of good times. , I pretended not to know it when I contacted customer service, but there was still no reply on 01/26. It is worse than the Sony 10 I am currently using as a backup, the Xperia from a few years ago, and I have been bragging about how good the 14 is. I recommend not buying it.
Android
Jan 27, 2025
Please change the expedition service, not Ninjavan anymore, the package is stuck in the warehouse and hasn't been moving for a week.
Android
Jan 29, 2025
The only benefit is to find out the real prices for Mi products. Because Ozon is full of counterfeit goods.
Mi Store - Product Description
Mi Store is Xiaomi’s official Android app to help you shop on-the-move, It offers a fast and intuitive interface to search, browse and purchase all Mi products, including phones, tablets and accessories, register for flash sales, pay securely using multiple payment options and track order delivery status. With this app, we'll ensure you have first dibs on all our new product launches and our special discount offers.

You can pay using all major credit and debit cards including Visa, MasterCard, Maestro and American Express. We also support Net banking, with over 40 leading banks integrated into our payment system. With the Cash-on-Delivery option, you can choose to pay using cash during product delivery instead of making an online payment in advance. We also offer a flexible EMI option with leading banks.

Mi.com’s easy replacement policy ensures that you get a replacement in case of any defects in the original product. Give us a call through the ‘Service’ tab in Mi Store to explain the issue you’re facing with your mi.com purchase, and our team will help resolve it. If the resolution doesn’t address the concern, we’ll ship out a replacement at no extra cost.

This app requires the following permissions:
   * Wi-fi: To allow the Mi Store app to connect to available wi-fi networks for faster browsing
   * Device state: To identify the screen-size, android version, and analyze app crashes for improving overall performance.
   * Files and Storage: To cache images for better performance.
   * Push notifications: To notify users with upcoming deals, offers and price drops.

Mi Store is requesting access to your device's information in order to provide more personalized service
Mi Store is requesting access to your location in order to find Xiaomi Stores nearby

We’d love to hear any suggestions, questions or comments. Mail us at app-feedback-in@xiaomi.com
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