33
poor

MitID | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
70%
Android
44 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
19 Reports
User Feedback
30%
iOS
19 Reports
70%
Android
44 Reports
MitID - Latest Quality Issues
Android
Jan 19, 2025
Is was working last year. Now I have to re-register again and it doesn't work. Been trying for the last 3-4 days and now I can't pay my bills and have extra bills that I have to pay due to this "error" that keeps coming back. Unstalled and installed again and still doesn't work. Do your work and fix this
iOS
Jan 20, 2025
App crashes on iPad - SOLVED!
A nice employee called me up and we went through all sorts of things thoroughly. It turns out that the app doesn't work if you have activated 'organizer' during multitasking. Turned it off and now the app works again! 5 stars for troubleshooting, 1 star for the app not working with 'organizer'. That gives 3 stars for now. Every time I try to open the app, either directly or via the login process at, for example, the bank, the app immediately closes by itself. I've tried uninstalling and reinstalling and turning the iPad off and on. Nothing works. It's a newer iPad with updated iOS. It's not my user, as it works on the phone. I can see that I'm not the only one with the problem, so I expect an answer and a solution.
iOS
Jan 21, 2025
Someone has been sleeping soundly at the Danish Digital Agency. Today
And now it seems that those who made MitId have disappeared without a trace. Simply criminal.
Android
Jan 22, 2025
The app won't authorize in online banking and keeps saying try again...
iOS
Jan 24, 2025
Crashing on iPad???
Crashing on Ipad?? 24/01/2025
Android
Jan 24, 2025
Doesnt work, every time there is error, no matter what I do, how can be countrys official app so broken ?
Android
Jan 25, 2025
Need to transfer MitID to a new phone and need to scan a QR code that disappears before you can scan it. Tried several times and now it doesn't work at all. Terrible!
Android
Jan 25, 2025
It's really just too bad that MitID hasn't worked with Firefox for almost half a year now. It can't be right that you can't log in to public places unless you have certain devices and certain browsers - so much for freedom of choice for the consumer, who may not want to be forced to hand over their data to Google when MitID only works on Chrome...
Android
Jan 26, 2025
My ID is not optimal.
MitID - Product Description
You can use the MitID app to log on, sign documents digitally, and approve actions on various self-service sites. MitID conforms to the newest security standards, so you can use it to safely verify your indentity online. If you need to approve on your mobile or tablet, you can do it with a single swipe in the app. If you need to approve on your computer, you need to scan a QR code.

TAKE CARE OF YOUR MitID
- Do not share your user ID or codes with others.
- Always read what you are about to approve with MitID. Press 'Reject' in the top left corner of the app, if you see an action, you don't want to approve, or an action you haven’t initiated.
- Never approve anything using MitID based on a call, an e-mail, or a visit from someone pretending to be from your bank, a support organisation or a public authority.

KEEP A MITID IN RESERVE
It is a good idea to keep a MitID in reserve. By keeping an extra MitID in reserve, you will still be able to use MitID, if, for example, you lose your phone with the app installed, or simply forget to activate the app on a new phone after you deleted the old one. For more information: MitID.dk/reserve

MORE INFORMATION
You can get a MitID from the age of 13.

MitID has been developed by the Danish Agency for Digital Government and Finance Denmark - on behalf of the public and financial sectors.

Read more at MitID.dk.
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