31
poor
MitID | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
10 Reports
10 Reports
User Feedback
18%
iOS
10 Reports
10 Reports
82%
Android
45 Reports
45 Reports
MitID - Latest Quality Issues
iOS
Mar 26, 2025
Does not work as it should
Does my authentication not be logged in. Now I don't have access to my own eboks
Android
Mar 27, 2025
just not working. we tried with 5 different phones. for such an important use case, it's simply a disgrace to publish an app with this quality issues.
iOS
Mar 27, 2025
Does not work on IPad
It has not been able to be opened on my iPad for several months.
Android
Mar 28, 2025
the app breaks after you enter your passport info/shows your pass, it never goes past the checkmark. no way to use it
iOS
Mar 28, 2025
Awful app and very frustrating
When it works, which is rarely, it is fine. But most of the time I cannot access my SKAT account or Danish bank account using this app. And like other reviewers have said, the help desk simply tells you to make an appointment at the Kommune in Denmark to assist with any problems. Not easy when you live abroad.
Android
Mar 29, 2025
After I got a new phone, I can't use touche ID anymore, it comes out, but still asks for a PIN code. Missing the good old easy id it was for working with .
iOS
Mar 31, 2025
Not working properly
When you try to log in to a website (e.g. tax), the app does not work properly and you cannot enter a code - the app simply does not respond.
iOS
Mar 31, 2025
Riddled with errors
App error causes the app to crash
Android
Apr 1, 2025
not working
MitID - Product Description
You can use the MitID app to log on, sign documents digitally, and approve actions on various self-service sites. MitID conforms to the newest security standards, so you can use it to safely verify your indentity online. If you need to approve on your mobile or tablet, you can do it with a single swipe in the app. If you need to approve on your computer, you need to scan a QR code. TAKE CARE OF YOUR MitID - Do not share your user ID or codes with others. - Always read what you are about to approve with MitID. Press 'Reject' in the top left corner of the app, if you see an action, you don't want to approve, or an action you haven’t initiated. - Never approve anything using MitID based on a call, an e-mail, or a visit from someone pretending to be from your bank, a support organisation or a public authority. KEEP A MITID IN RESERVE It is a good idea to keep a MitID in reserve. By keeping an extra MitID in reserve, you will still be able to use MitID, if, for example, you lose your phone with the app installed, or simply forget to activate the app on a new phone after you deleted the old one. For more information: MitID.dk/reserve MORE INFORMATION You can get a MitID from the age of 13. MitID has been developed by the Danish Agency for Digital Government and Finance Denmark - on behalf of the public and financial sectors. Read more at MitID.dk.
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