Quality degradation at mobile.de - car market  
Users report higher volume of Quality Issues than usual
29
poor

mobile.de - car market | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
50%
Android
178 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
179 Reports
User Feedback
50%
iOS
179 Reports
50%
Android
178 Reports
mobile.de - car market - Latest Quality Issues
Android
Dec 19, 2024
When you change the language from English to German, the phone language is also German. It would be nice if only the app was in German
Android
Dec 21, 2024
Since the last update on 12/6, I can't start the app anymore. It gets stuck on the loading screen. That's annoying because I'm just about to sell my car
Android
Dec 21, 2024
Again and again problems loading the app
Android
Dec 21, 2024
The app is functional, but it lacks precise filter options. When searching for specific models, such as an Audi A3 Sedan, unsuitable variants such as Sportback are often displayed, despite the restriction to 'sedan'. In addition, irrelevant vehicles that do not meet the search criteria often appear, presumably for advertising purposes. An optimization of the filter logic would be urgently needed.
Android
Dec 21, 2024
The search query is automatically changed by the app repeatedly. Since I don't feel like setting the filter again every time, I uninstalled the app.
Android
Dec 22, 2024
Logging in to your account only works with Chrome, not Firefox
Android
Dec 22, 2024
Doesn't work properly anymore. After starting, everything remains gray. After closing and clearing the cache several times, it eventually works. Very annoying.
Android
Dec 22, 2024
The site is only lagging, you can hardly use it
Android
Dec 22, 2024
So at the moment you have a really big bug installed. I'm logged in, but as soon as I click on a car to take a closer look, instead of the car, only the login mask appears. If I then click on the well-known login variant via Google, you end up in nirvana and it loads dead. You can't look for cars like that, too bad.
mobile.de - car market - Product Description
mobile.de is Germany’s largest car market with over 1.4 million registered vehicles. The mobile.de app offers clear search criteria and filter options to find your dream vehicle at a fair price. Benefit from the wide selection of used cars, new cars, motorhomes, and motorbikes. You want to sell your car? No problem – create an ad on mobile.de or sell your car directly to one of our buying stations.
 
The mobile.de app at a glance – easy, secure and at no charge!
• Comfortably buy and sell your car
• Quickly find your dream car through precise search criteria
• Save time by saving your searches
• Don’t miss any offers and receive alerts for new ads
• Bookmark your favorites on your personal parking space
• Immediately recognize good offers with the help of transparent price evaluation
• Read dealer ratings or rate them yourself
• Quickly place free ads
• Sync your searches and ads on all devices
• Make direct contact with the vehicle supplier
• Discover the fastest route to your desired vehicle
 
Your opinion is important to us! Any questions or tips for improving the app? Use the feedback form or contact our customer service at ios@team.mobile.de or +49 30-81097-771 (Mon. – Fri. 8:00-18:00).
Want to improve your unitQ Score by 20% within 30 days?
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