24
poor
Moe’s Southwest Grill | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
66%
Android
59 Reports
59 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
30 Reports
30 Reports
User Feedback
34%
iOS
30 Reports
30 Reports
66%
Android
59 Reports
59 Reports
Moe’s Southwest Grill - Latest Quality Issues
Android
Feb 24, 2025
Update *Can't log in. Says Recaptcha failed bit it never shows it.* You are now charged for ordering through the app! This is unbelievable! Also you can't easily specify if you want a lot or a little of the ingredients you select. This app is not worth paying to order from. Make it to where you can specify if you want a little or a lot of an ingredient and remove the "fee" and it's 5*. Until then it's -5*!
Android
Feb 25, 2025
App was working until today and automatically logged me out and tried to log back in and gave error messages and even on trying to reset password! Must be someone not doing there jobs and need to be sent to North Korea
Android
Feb 25, 2025
Meo's reward card that you get from spending $30 is ridiculous. It is hard to use the manager at the store. Don't know how to use it. The owner don't know how to use them, and they dictate what you can use it for and how many you can use at a time? I would not never do this again.
Android
Feb 25, 2025
The worst app I've ever used. Slow, email resets are never delivered, and Moe's offers deals on Facebook and in store that are app only deals, but impossible to redeem. And don't reply telling me to contact customer care. I have, they don't hellp and in store are just as frustrated and tell me there is nothing they can do, coupons don't work in store, and they admitted to me the app never works. Stopped going to Moe's, even in person without the app because they just don't care.
iOS
Feb 25, 2025
Errors and Bugs Galore
“Your selected reward is not available for this order.” I get this error every time I try to check out in the app. I don't have any rewards available on my account. I get this error even after reinstalling, which I shouldn't ever have to do just to order food. Oh well, I guess they don't want my money too badly.
Android
Feb 26, 2025
app update is choppy....
Android
Feb 26, 2025
won't let me use the 50% reward coupon. was only giving me $0.01 off a $15 order.
iOS
Feb 26, 2025
Menu doesn’t even show up
When you create an account, I get stuck at the select location and no matter what I click I can't find the menu, rewards section or anything else. It's 2025 - either keep up or lose money
iOS
Feb 27, 2025
Buggy like always
It always has an issue with rewards one wants to use. It says certain deals don't work but doesn't explain why. And when it's just credit like 10 dollars it still has issues. It's literally not that hard to have an app that is straight forward and just works. This is just frustrating and makes me not want to deal with this at all.
Moe’s Southwest Grill - Product Description
Welcome to Moe’s! If you’re here, that means you’re hungry…we got you covered. Order ahead, save your faves, view your recent orders and get the Moe’s you love, customized to your liking, with just a few clicks. App Features • Easy ordering where you can customize to your liking. • You choose how to get it: pickup or delivery. • Save your favorite orders and quickly access your recent orders. • Save your go-to delivery addresses. About Moe’s Rewards • Join Moe Rewards and get a cup of queso on us just for signing up! • Earn points automatically when you order through our app or online. • Redeem points for your Moe’s faves. • We celebrate you with a free birthday reward every year. Don’t forget to turn on your notifications. That’s how you’ll hear about exclusive offers and menu options. CA Privacy Notice: https://www.moes.com/caprivacy Do Not Sell My Info: https://www.moes.com/donotsell
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