Quality degradation at Moe’s Southwest Grill  
Users report higher volume of Quality Issues than usual
22
poor

Moe’s Southwest Grill | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Food & Drink
Work at Moe's Southwest Grill? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Moe's Southwest Grill? Unlock additional insights
Android unitQ Score
Android User Feedback
59%
Android
30 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
21 Reports
User Feedback
41%
iOS
21 Reports
59%
Android
30 Reports
Moe’s Southwest Grill - Latest Quality Issues
iOS
Jan 23, 2025
Fake deals
My friends who are ordering in the app at the same location were presented with the 5.99 deal and my app did not give me the deal. App lags so much horrible experience
Android
Jan 24, 2025
a bit laggy
iOS
Jan 24, 2025
Fees are insane
7$ delivery fee and no deliveries under 20$? Moes you're absolutely high.
iOS
Jan 24, 2025
Hawaii doesn’t exist?
The title speaks for itself. Apparently the Moe's locations in Oahu is non existent. Yeah complete fail, please fix.
iOS
Jan 25, 2025
Signs out ALL THE TIME
It logs you out all the time, especially when you've just made it to the register and need to scan your code.
Android
Jan 25, 2025
Hard to imagine a worse app. If you are lucky enough to be able to sign in, you will be greeted with a slow, janky experience. Issues with coupons, payment methods, locating stores, basic menu navigation, etc. It just struggles with the most essential functions of a restaurant app. Love Moe's, hate the app.
iOS
Jan 25, 2025
Just average.
The dried rice was hard. I asked for other ingredients but did not get much. Quality was poor. Chips were ok. I am not sure if the quality is the same as chipotle. I eat at the pentagon and it was better. Chips were ok. Needs improvement.
iOS
Jan 27, 2025
Does not work
We keep going to our location and the owner keeps acting like we are doing something wrong when the app clearly isn't working and my location owner is rude and makes me want to act like Moe's never opened back up
Android
Jan 28, 2025
app never works
Moe’s Southwest Grill - Product Description
Welcome to Moe’s! If you’re here, that means you’re hungry…we got you covered. Order ahead, save your faves, view your recent orders and get the Moe’s you love, customized to your liking, with just a few clicks.

App Features
	•	Easy ordering where you can customize to your liking.
	•	You choose how to get it: pickup or delivery.
	•	Save your favorite orders and quickly access your recent orders.
	•	Save your go-to delivery addresses.

About Moe’s Rewards
	•	Join Moe Rewards and get a cup of queso on us just for signing up!
	•	Earn points automatically when you order through our app or online.
	•	Redeem points for your Moe’s faves.
	•	We celebrate you with a free birthday reward every year.

Don’t forget to turn on your notifications. That’s how you’ll hear about exclusive offers and menu options.

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