69
fair

Monese: A Banking Alternative | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 7 Days
Category: Finance
Work at Monese LTD? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Monese LTD? Unlock additional insights
Android unitQ Score
Android User Feedback
86%
Android
144 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
24 Reports
User Feedback
14%
iOS
24 Reports
86%
Android
144 Reports
Monese: A Banking Alternative - Latest Quality Issues
Android
Nov 15, 2024
In 2018, i paid £4.99 per month for the services. And now, i'm paying £7.99. I can't understand why? I'll close my account soon.
Android
Nov 15, 2024
You have not closed my account with money in it for 2 years I can almost not enter the account, I sent what I needed and nothing
Android
Nov 16, 2024
u cant contact support via app...no person chatting
Android
Nov 16, 2024
My access to my Monese account is still blocked. When I click on the chat icon, it immediately leaves the chat and returns to the block page. How many stars would you give this masterpiece?!
Android
Nov 17, 2024
You have to pay for everything and every type of transaction not economical, i dont recommend this application
Android
Nov 17, 2024
Not available in France
Android
Nov 17, 2024
It's not really ok, I can't make transfers, it doesn't allow me, I can't withdraw from the ATM as much as I want, sasmd
Android
Nov 18, 2024
Why does it take so long to verify data? I can't complete the application, it sounds like a joke 🤬 to me
Android
Nov 18, 2024
Pathetic app along with non existent support. When trying to login I got message saying "Your account cannot be connected yet. For your security, you cannot access your account from another device for the first 30 days after registration.". After contacting support they told me: "We're experiencing high volumes of emails, so we may not be able to get back to you as quickly as we would like to via this channel. Please log in to your Monese app and contact us via chat instead." LOL!
Monese: A Banking Alternative - Product Description
Open your mobile money account in minutes, with Monese. We’re the banking alternative that offers you fast and free accounts in 31 countries.

Join over 2 million people and enjoy a full range of features. We’re giving you the financial freedom to live, work, travel, study and thrive wherever life takes you. We even provide business accounts.

Simple, fuss-free and easy - so how does it work?

• Open a GBP or EUR account, straight from your phone
• Get a contactless Mastercard debit card you can use globally - online, in-store or at ATMs
• Enjoy fee-free foreign currency card spending and ATM withdrawals
• Quickly send and receive money locally and internationally in 19 currencies
• Create a virtual card and pay online or in-store for an extra layer of security
• Open a joint account to easily spend, share and save with a loved one, roommate or friend


Moving from London to Paris, or from Bucharest to Berlin? Then Monese is the account for you. It’s already available in 31 countries – just have your passport or national ID card to hand.

Our feature-rich smartphone app also provides you with:

• Real-time notifications - instant updates whenever you use your account
• A detailed spending overview - for full transparency around your transactions
• Savings Pots - to put money aside for something special
• A fast, easy and secure way to pay, with Apple Pay
• An easy way to manage your Direct Debits and Recurring Payments to automatically pay for things like mobile phone contracts, rent, or gym memberships
• Instant balance - check your account balance by one swipe from your phone’s home screen

Plus, you can also:

• Link your PayPal account – to manage your PayPal balance and transactions from the app, and also to seamlessly add your Monese card to your PayPal wallet (in selected countries)
• Connect your British Airways Executive Club account, to track and manage your Avios whenever you need
• Open a savings account and earn interest on your savings with Raisin
• Get instant account statements in PDF or XLS
• Enjoy state-of-the art security features such as 3D Secure, locking or unlocking your card on the go, as well as strong encryption and biometric login

Enjoy the convenience of being able to send and receive money straight from your phone, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning, spending and saving. Withdraw cash from ATMs worldwide for free, within generous allowances, and add money to your account by bank transfer, using another debit card, or with cash at over 84,000 locations in the UK, Austria, Belgium, Bulgaria, France, Luxembourg, the Netherlands, Poland, Portugal or Spain.

You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).
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