Quality degradation at Monese: A Banking Alternative  
Users report higher volume of Quality Issues than usual
51
fair

Monese: A Banking Alternative | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Finance
Work at Monese LTD? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Monese LTD? Unlock additional insights
Android unitQ Score
Android User Feedback
84%
Android
142 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
27 Reports
User Feedback
16%
iOS
27 Reports
84%
Android
142 Reports
Monese: A Banking Alternative - Latest Quality Issues
Android
Feb 26, 2025
Monese is a corporation that, at the request of the account founder, does not provide any co-operation, but supports so-called fraudulent activities. If someone gets access to your account, your assets disappear.
iOS
Feb 27, 2025
Terrible Company and Bank
You who made this bank and are currently running it, yes YOU reading this that works for the company i hope you are charged quadruple the amount this useless app charges people for simple transfers.
Android
Feb 27, 2025
I can t link my phone with thos app.Customers service doesn't t work and They didn't answer at the phone.avois this bank
iOS
Feb 27, 2025
Please fix
It takes too long to receive money that's too bad
Android
Feb 27, 2025
I lost 1000 euros on the closed monese account, 4 years ago without response and I sent several emails and tried to get my money without follow-up, thieves. I still have my monese bank card to prove my good faith.
Android
Feb 27, 2025
Really bad experience with bank 0 aftercare as I was being robbed. 2 days waiting and no solution had to close the account to be safe
Android
Feb 28, 2025
There is a mobile application in Turkey, but why can't we open an account from Turkey?
Android
Mar 1, 2025
I don't know what's happening. I want to withdraw money. It says that I can't use my letter. I have to call the bank. What can I do? I'm desperate.
Android
Mar 1, 2025
steals money
Monese: A Banking Alternative - Product Description
Open your mobile money account in minutes, with Monese. We’re the banking alternative that offers you fast and free accounts in 31 countries.

Join over 2 million people and enjoy a full range of features. We’re giving you the financial freedom to live, work, travel, study and thrive wherever life takes you. We even provide business accounts.

Simple, fuss-free and easy - so how does it work?

• Open a GBP or EUR account, straight from your phone
• Get a contactless Mastercard debit card you can use globally - online, in-store or at ATMs
• Enjoy fee-free foreign currency card spending and ATM withdrawals
• Quickly send and receive money locally and internationally in 19 currencies
• Create a virtual card and pay online or in-store for an extra layer of security
• Open a joint account to easily spend, share and save with a loved one, roommate or friend


Moving from London to Paris, or from Bucharest to Berlin? Then Monese is the account for you. It’s already available in 31 countries – just have your passport or national ID card to hand.

Our feature-rich smartphone app also provides you with:

• Real-time notifications - instant updates whenever you use your account
• A detailed spending overview - for full transparency around your transactions
• Savings Pots - to put money aside for something special
• A fast, easy and secure way to pay, with Apple Pay
• An easy way to manage your Direct Debits and Recurring Payments to automatically pay for things like mobile phone contracts, rent, or gym memberships
• Instant balance - check your account balance by one swipe from your phone’s home screen

Plus, you can also:

• Link your PayPal account – to manage your PayPal balance and transactions from the app, and also to seamlessly add your Monese card to your PayPal wallet (in selected countries)
• Connect your British Airways Executive Club account, to track and manage your Avios whenever you need
• Open a savings account and earn interest on your savings with Raisin
• Get instant account statements in PDF or XLS
• Enjoy state-of-the art security features such as 3D Secure, locking or unlocking your card on the go, as well as strong encryption and biometric login

Enjoy the convenience of being able to send and receive money straight from your phone, get your salary paid in, set up Direct Debits and Recurring Payments - all while maintaining a complete overview of your earning, spending and saving. Withdraw cash from ATMs worldwide for free, within generous allowances, and add money to your account by bank transfer, using another debit card, or with cash at over 84,000 locations in the UK, Austria, Belgium, Bulgaria, France, Luxembourg, the Netherlands, Poland, Portugal or Spain.

You can open an account with us regardless of your citizenship or financial history, as long as you’re at least 18 years old and live in the European Economic Area (EEA).
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners