25
poor
Money Network Mobile App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
64%
Android
196 Reports
196 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
111 Reports
111 Reports
User Feedback
36%
iOS
111 Reports
111 Reports
64%
Android
196 Reports
196 Reports
Money Network Mobile App - Latest Quality Issues
Android
Dec 19, 2024
Frequent error messages. Doesn't function properly.
Android
Dec 19, 2024
will not let me log into my account every time it tells me to try again later
Android
Dec 20, 2024
Got my card, website and app says error won't let me activate it. They also don't pick up the phone.
Android
Dec 20, 2024
I had to file a dispute to get $500 taken out of my account. 4/22/2020 they closed the dispute before I could even receive the form in the mail. Filed an appeal still had difficulty. There was no investigation. I'm still waiting for my money. I'm a breast cancer patient with an 8 year old to provide for the money was from the stimulus package we received 4/15/2020. I have no other income, and I do not feel they are handling my case in a professional manner. Update: They still get business?
Android
Dec 20, 2024
Sometimes, it does not let me log on, and other times, I can't log out to refresh the total.
iOS
Dec 20, 2024
Worst App & Website EVER!
App is continuously always glitching and closing. It shows inaccurate or old balances. Face ID doesn't work most of the time. It's literally the worst app ever. I have to use the website 9/10 if I'm trying to check my balance. They are making all this money with this new contract but won't take the time to fix their app so we can have a better experience. I'm trying to check my balance and the app says it's not working at the moment. I tried logging into the website and the website is making me confirm my card info but it's not working. At least once a month I have to call customer service about this stupid card. Sometimes it just declines transactions just because it feels like it and the representatives attitude is basically oh well that's not our problem, it'll work when it works smh. UPDATE 12/20/24: the app hasn't been working for me for a month now and the website is also not working as well. I cant use my card on Apple Pay or on DoorDash. There's literally ALWAYS an issue with this card. I hate it so much. I would never get another one.
Android
Dec 21, 2024
Aweful app, aweful website. Money Network gets paid from EDD to process funds. It's impossible to transfer so they get to make interest off our misery.
Android
Dec 22, 2024
Trash application very unstable and extreme fraud
Android
Dec 22, 2024
This bank are scammers if you see my comment go quickly to change your payment option by direct deposit as it is possible that my card had not even arrived and I had already taken the money from the card and the day it arrives I want to activate it and ta is blocked and I call their number to the customer never responds for practically almost a week with days of waiting up to 4 hours without answer and the day he answered me only to tell me that the bank blocked my card because they had some transactions not au
Money Network Mobile App - Product Description
The Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go. The App* is available to Money Network Account holders and Secondary Cardholders† (family members or dependents 14+ years or older). The App* is free to download and gives you more control of your money with 24/7 access to your Account information anytime, anywhere! Key Features:†,‡ • Quick View to see balances without login • Account balance and transaction details • Piggy Banks to set aside money • Account alerts for balance, deposits, withdrawals and more • Fingerprint/Touch ID • Card Lock and Unlock • Locator for in-network ATMs, check cashing locations and retail reload agents • Budgeting & Spending tools • Mobile check deposit Visit us at MoneyNetwork.com for more information. * Standard message and data rates may apply. † Fees may apply. See the Fee Schedule and Transaction Limit Schedule for the Money Network® Service for more information. ‡ All features may not be available, please log in to the Money Network Mobile App and view your navigation menu to see the features available to you. Cards issued by Pathward, N.A., Member FDIC. ©2022 Money Network Financial, LLC. Note: Features shown in screenshots may not be available to all users
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