84
good

moomoo: trading & investing | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Moomoo Technologies Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
34%
Android
249 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
477 Reports
User Feedback
66%
iOS
477 Reports
34%
Android
249 Reports
moomoo: trading & investing - Latest Quality Issues
iOS
Feb 25, 2025
I can't open the app
I can't open the app, or when I open it, it freezes on the first screen and doesn't work. I've updated it, but sometimes the "App is incomplete. Do you want to repair it?" screen appears. It's completely unusable.
iOS
Feb 25, 2025
Bad
Processing so slow
iOS
Feb 26, 2025
Referral rewards
After referred a friend and couldn't get my rewards! Very bad experience!
iOS
Feb 26, 2025
So so
Moomoo have really bad customer service
iOS
Feb 27, 2025
slow
It's been about 10 days since I applied online, is that normal? I thought that was too long, so I called, but they said there was nothing wrong with the documents. I understand that they are busy, but if they advertise it as taking 1-3 days, I would like them to complete the review within a week at the latest.
iOS
Feb 28, 2025
Misleading Fees and Hidden Charges
Moomoo looks great at first, but there are too many hidden charges that add up over time. The fees aren't always clear, making it frustrating for investors. Not as cheap as it seems!
iOS
Feb 28, 2025
Very good interface.
It has a wealth of information, an easy-to-read interface, and is very easy to use. The only drawback is that it does not support options for individual US stocks, so I gave it a ⭐️4. It's a pain to have separate accounts, so please make it possible.
iOS
Feb 28, 2025
Sorry
It's losing out, so I'm giving it a negative rating. It's easy to use, but I'd like to benefit from the fees.
Android
Mar 1, 2025
The three-day call option I traded on moomoo was in-the-money for the first two days, and there was a small amount of trading volume in the market, but moomoo kept hiding the trading volume and price and did not update them synchronously, so my call option could not be sold on the last day because the stock fell, and was forced to be executed, and all costs were basically lost. In summary: 1. Moomoo order routing mechanism: Moomoo may route orders to internal liquidity pools instead of directly to major exchanges (CBOE, NYSE, etc.). This may cause my order not to enter the real market, but to be matched internally by Moomoo. 2. Data delay or limited update: I mistakenly thought there was no liquidity, but actually there was a chance of trading.
moomoo: trading & investing - Product Description
Trade like a pro with moomoo.

Invest in US stocks, options, ETFs, and other opportunities with full extended trading hours and $0 commission fees for US residents! Access global investments with real-time data and a suite of powerful free analytical tools at your fingertips. Join like-minded traders on moomoo with one of the largest active trading communities of over 20 million traders. 

FASTER, SMARTER TRADES
• Gain market insights with 63 FREE technical indicators and 38 drawing tools in our advanced charting. You asked, we delivered: VWAP, multiple charts, tick charts, pre-market and post-market data.
• Create a customized screener to find market spotlights with AI support. Invest at the right price with quick access to visualized data analysis reports. Stay informed 24/7 about market movements with pushed AI-driven alerts.
• Full extended trading hours that allow access in pre-market (4-9:30 am ET) and post-market hours (4-8 pm ET). Don't worry about missing trading opportunities!
• Enjoy 24/7 licensed and trained customer service via phone, live chat, and e-mail.

PROFESSIONAL DATA AND RESEARCH
• Free level 2 data with 60 levels gives you a detailed insight into price action.
• Quotes updated every 0.3 seconds offer real-time options chain and statistics.
• Advanced statistics such as Capital Tracking and Position Cost show money flows and order positions to improve your decision making.
• Visualized fundamental analysis of earnings, stock comparisons, company valuation, etc.

ACTIVE COMMUNITY WITH 20M+ USERS
• Share your ideas and get inspiration from other traders and experts worldwide.
• Learn about current investment trends such as meme stocks from fellow traders.

BREAKING NEWS AND ANALYSIS
• Follow the 24/7 global financial and technology news with an accompanying detailed analysis from Bloomberg, Dow Jones, Reuters, CNBC, and more.
• Get updates on any stock impacts caused by the news or external events.
• Alerts allow you to be notified about any economic events and policy updates.

INTERNATIONAL TRADING AVAILABLE
• Trade stocks, options, and ETFs worldwide. Access US/HK/CN markets with 1 account.
• Enjoy instant in-app currency exchange and low commissions for Hong Kong stock trading in the US.

SAFETY IS OUR TOP PRIORITY
• Your investment is safe and protected by industry-leading security protocols.
• Moomoo uses the same scrupulous safety standards to help protect your account and private information.

IMPORTANT DISCLOSURES:
Brokerage product and services in moomoo offered by Moomoo Financial Inc., regulated by SEC, member of FINRA/SIPC. Moomoo Technologies Inc. and Moomoo Financial Inc. are indirect, wholly-owned subsidiaries of Futu Holdings Ltd.
Investments in stocks, options, ETFs, and other instruments are subject to risks, including possible loss of the amount invested. The value of investments may fluctuate and as a result, clients may lose more than their original investment.
No content in the App description shall be considered a recommendation or solicitation for the purchase or sale of securities, futures, or other investment products. All information and data in the App description are for reference only and no historical data shall be considered as the basis for judging future trends.
Moomoo Financial Inc. is a member of Securities Investor Protection Corporation (SIPC), which protects securities customers of its members up to $500,000 (including $250,000 for claims for cash). Explanatory brochure available upon request or at www.sipc.org. This coverage does not protect against loss of the market value of securities.
You can check Moomoo Financial Inc. on FINRA's BrokerCheck, brokercheck.finra.org
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