Quality degradation at Moonpig: Birthday Cards  
Users report higher volume of Quality Issues than usual
79
good

Moonpig: Birthday Cards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
88%
Android
229 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
32 Reports
User Feedback
12%
iOS
32 Reports
88%
Android
229 Reports
Moonpig: Birthday Cards - Latest Quality Issues
iOS
Nov 6, 2024
Lack of choice of cards
The concept is great, especially for someone like me who forgets birthdays until it's too late to get a card to them on time. However the choice of cards is abysmal. There are none with simple attractive pictures. The ones to choose from with naff jokes, poor graphics or just with words. Moonpig would benefit hugely from an improved choice of cards.
iOS
Nov 6, 2024
Birthday card
A card I ordered to come to me never turned up, so I had to reorder to go directly to the recipient. Keeping my fingers crossed!
iOS
Nov 6, 2024
Birthday range
Generally satisfied with cards and service. But, in the case of birthday cards for granddaughter, the range is poor. Almost everything is at kiddy level. It needs to be remembered that grandchildren are often adults - in our case up to 50 years old - and choice is severely limited. Please let us have some adult-age cards in this section.
Android
Nov 7, 2024
Used Moonpig for years. Good choice of cards & delivery etc Suggestion to improve: When you try to change font type / colour / style it should ideally offer to update the entire card not just one box at a time - it's a bit clunky and tiresome
Android
Nov 7, 2024
Fairly easy to use but tricky to see all cards due to small screen
iOS
Nov 8, 2024
Unable to use PayPal utter nightmare
Wouldn't let me use PayPal
iOS
Nov 10, 2024
Watch for subscription con
I ordered a card and balloon for a friends birthday next week, now somehow I've been charged £10 for some subscription service I never wanted. I've now got the hassle of trying to cancel this.
iOS
Nov 10, 2024
Wrong design, someone elses pictures on mug!
Spent ages selecting photos for my friends birthday & you've sent the wrong mug!
iOS
Nov 14, 2024
Moonpig flowers
So after a few years I decided to buy flowers for my partner for her birthday. My previous experience of their flowers was not good but I thought perhaps they have got better . Unfortunately not . Majority of the heads were broken and they were all dead within 5 days . Disappointed. I work nights so don't really get a chance to go to the shops . Delivery is always on time from here . But unfortunately I should of known better . Do not buy their flowers . Go to the shops .
Moonpig: Birthday Cards - Product Description
Send joy at the tap of a button with the Moonpig greeting cards app. We're living in uncertain times but one thing's for certain: it's never been easier to send personalised cards, custom birthday cards for next-day delivery. Browse thousands of personalised cards, upload your favourite photos, and send to your nearest and dearest in The United States or abroad when choosing our international postage. We deliver your cards worldwide, so you're never more than a few taps away from the people you love.
 
The Moonpig app is so much more than an online shopping app; we take pride in helping people turn something as simple as a piece of paper into a message of care. Whether you're creating birthday cards or Valentine’s Day cards, we're here to make their moment the most personal and heartfelt it can be.
  
What makes Moonpig unique?
 
· Stay connected, wherever you are: No stamp? No problem. With Moonpig you can make someone's day without even leaving the sofa.
· Find the perfect card for any occasion: Personalised birthday cards, Valentine’s Day cards Mother’s Day cards, anniversary cards, thank you cards and get-well cards – we've got all of these and many more.
· Make it personal: Choose from thousands of cards where you can upload your own photos and customise your text.
· Choose your card's size: We have standard, large and giant cards, and even postcards too.
· Send your card on the go: You can send it straight to their letterbox or back to you to sign (if you choose this option we'll pop in an extra envelope).
· Send personalised cards anywhere in the world: We've got delivery options to suit you, whether you need it to arrive ASAP or on a specific date.
· Never miss an occasion: Set up handy reminders for important dates and we'll make sure you send something in plenty of time.
· Cards from the brands you love: We've got hundreds of cards for men, women and children. Find everything from Disney cards to DC Comics and Harry Potter.

 
What special features does the app have?
 
· Use our virtual augmented reality (AR) tool to see and compare the sizes of cards in real life.
· Add your own handwritten message by taking a picture from your phone or using an Apple Pencil on iPad.
· Upload images to online cards and photo gifts straight from your iPhone or iPad. Zoom, rotate and crop them to size.
· Import special occasions like birthdays and anniversaries from your phone's calendar to the app.
· Set reminders – use it as a birthday countdown and never miss someone's special day again. Make sure you enable notifications!
· Upgraded to iOS 14? Discover our exclusive (and pretty clever) new reminder widget.
· Always get stuck on what to write? We have plenty of pre-written greeting card messages on the app to get you started.
· Use the in-app live chat to discuss any queries you have with Customer Services.
· Access exclusive offers only available to app customers.
· Checkout safely and securely using Apple Pay, PayPal, or debit/credit cards.
 
Download the Moonpig app and send love straight to their door.
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