52
fair

Apple Support | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
483 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
178 Reports
User Feedback
27%
iOS
178 Reports
73%
Android
483 Reports
Apple Support - Latest Quality Issues
Android
Feb 15, 2025
always got stuck at last couple of items.. tried for 8-10 times now. it is so frustrating. expected better from apple.
Android
Feb 15, 2025
I tried to move 5 times and it takes hours, then it stays in one spot and does not move forward.
Android
Feb 15, 2025
It's very bad, in one word it's awful, I tried every way but it still doesn't work, it's a disgusting app.
Android
Feb 16, 2025
It didn't work
Android
Feb 16, 2025
Thought it would change my current android device to ios
Android
Feb 16, 2025
The program doesn't work
Android
Feb 16, 2025
Yep. The transfer stopped at 99.45% because the battery only had 25% left. The iPhone had to be reset and everything had to be restarted from 0. Could it be any more stupid? If this is the start of the Apple world, great.
Android
Feb 16, 2025
A piece of junk app. I've been trying to transfer everything from Android to iPhone for an hour now and it doesn't do anything!
Android
Feb 17, 2025
I also transferred my phone number from my Galaxy phone to my new iPhone, but all the phone numbers I blocked on my Galaxy phone (unknown numbers I blocked) are added to my iPhone??? I don't understand.. The phone numbers I blocked are saved in my iPhone's contacts and are displayed. I bought a new iPhone, turned it on, clicked as instructed on my iPhone, and downloaded the 'Move to iOS' app, so I regret using it on my old Galaxy phone. Why are only unknown numbers I blocked on my new iPhone in the phone blocking list??!???! I think these problems are serious. I'm worried that my apps, voice memos, photo files, and phone numbers from my old phone will be transferred to other people's phones because of the initial settings of the new iPhone and the move to iOS!!!!! And I've never downloaded Play Games on my Galaxy, but I've downloaded an app I don't know about Play Games on my new iPhone. My new iPhone is a mess because of the move to iOS appㅠ:(
Apple Support - Product Description
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.

Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/.  All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
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