69
fair

Apple Support | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 30 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Apple? Unlock additional insights
Android unitQ Score
Android User Feedback
68%
Android
388 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
184 Reports
User Feedback
32%
iOS
184 Reports
68%
Android
388 Reports
Apple Support - Latest Quality Issues
iOS
Apr 1, 2025
Terrible customer service & fraud charges
Customer service takes days and provides no feedback or resolutions. Charged for things never signed up for or used with proof submitted but ignored.
Android
Apr 1, 2025
Debris charge 100 percent writes low charge and nothing goes further
Android
Apr 1, 2025
horrible app, every time I tried to migrate, the transfer was canceled for no reason! Apple's services leave a lot to be desired, see! I don't recommend it to anyone!
Android
Apr 1, 2025
it doesn't work, it puts "transfer failure"
Android
Apr 2, 2025
little bit slow but good to use
Android
Apr 2, 2025
unable to completely move everything from Android to iOS. the app doesn't seem to be able to navigate the Android file system thoroughly.
Android
Apr 2, 2025
The phone is fully charged and the message low battery level. And it won't turn on
Android
Apr 2, 2025
Download It's not going to work.
Android
Apr 2, 2025
It's not working.
Apple Support - Product Description
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple ID password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.

Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/.  All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
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