80
good
Mr. Cooper | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
93%
Android
216 Reports
216 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
17 Reports
17 Reports
User Feedback
7%
iOS
17 Reports
17 Reports
93%
Android
216 Reports
216 Reports
Mr. Cooper - Latest Quality Issues
Android
Nov 14, 2024
it takes FOREVER for this place to process any paperwork, and takes several phone calls for them to do anything for you.
Android
Nov 15, 2024
poor cyber security and customer service
Android
Nov 15, 2024
I paid my mortgage on the 16th but it didn't process til the 21st
Android
Nov 16, 2024
getting ahold of the company when you have qurstions is not pleasent. Also they send out alot of adds that ho against what Dave Ramsey teaches about debt. But they are better than going to Bank of America or other Big Banks that are much worst.
Android
Nov 16, 2024
when you call you cannot talk to a person, you have to text, that is what I do not want to do. I WANT TO TALK WITH A PERSON.
Android
Nov 16, 2024
I really hate your ways of rectifying in May! half the year is gone, and all of sudden, you're way behind. instead of having a year to pay on the sudden increase,one had half a year to come up with
Android
Nov 16, 2024
The Mobile app is great, and you can do a lot of stuff... but speaking to a live customer service representative is not.
Android
Nov 17, 2024
I pay the same day every month and they hound and call my phone every day. to tell me my payment is due. I would give them 0 stars if it would let me.
Android
Nov 19, 2024
My login information does not save. I can not use Biometric log in.
Mr. Cooper - Product Description
Introducing the fully rebuilt, redesigned, re-everythinged Mr. Cooper app, now with Home Intelligence℠. All the tools you need to conveniently manage you Mr. Cooper mortgage are still here (like swipe to pay and FICO® Score monitoring*), but now you can easily... • Track your home value and equity • Discover how to unlock cash using your home equity • Find ways to lower your monthly mortgage payment • Explore strategies for using your home equity to pay off debt Get the new Mr. Cooper app today and start owning your home more intelligently. *FICO® Score available for primary borrowers only SEE YOUR HOME LIKE A REAL-ESTATE EXPERT Get the intel you need to make confident decisions about your home. Use the new Home Snapshot℠ tool… • Keep tabs on your estimated home value • Track housing market trends in your neighborhood • Access property tax history TAKE CONTROL OF HOMEOWNERSHIP’S “WHAT Ifs” Stop worrying about what might happen and start dreaming about what could. With the new “Tune-Up” tool, you can… • Discover new ways of putting your equity to work • Calculate how to own your home sooner • See if your payments could be lower • Run bundling scenarios to get rid of higher-interest debt Oh, and no need to make a pros and cons list. It makes one for you. ALL THE BASICS, BUILT IN. Manage your home loan single-handedly with these handy tools. • Fingerprint or facial sign-in for easy access • Swipe to pay • FICO® Score monitoring* • Access to important loan documents *FICO® Score available for primary borrowers only COOPERS ARE STANDING BY Want to talk to a real person? With our new app, you’ll have easy access to a Mr. Cooper home loan professional every step of the way. Get the new Mr. Cooper app today and start exploring the power of your home. Mr. Cooper is an Equal Housing Lender NMLS #2119 8950 Cypress Waters Blvd Coppell, Texas 75019
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