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Mr D - Groceries & Takeaway | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-2 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

88%

Android
450 Reports

iOS unitQ Score

iOS User Feedback

12%

iOS
64 Reports

User Feedback

12%

iOS
64 Reports

88%

Android
450 Reports

Mr D - Groceries & Takeaway - Latest Quality Issues

Android

Dec 13, 2024

I can't even enjoy my spotify in peace too much advert for this Mr D

Android

Dec 13, 2024

Criminal, service is a hate crime, support is even worse. If you suffer from self loathing then download and install.

iOS

Dec 13, 2024

Payment and order acceptance

When the order and payment goes through, it really goes well. But sometimes the payment does not go through and the system keeps my money which means I can use my funds to order elsewhere until the technical error is resolved

iOS

Dec 13, 2024

Call centre

Android

Dec 13, 2024

Mr D has a cash option but if you select it they say you can't pay cash or that there is a problem but overall good service

Android

Dec 13, 2024

This apps ad's irritates me so much because even without touching ANYTHING it sends me into the app This alone makes me hate it. I agree with advertising your app, but not forcefully sending me into the app if another is advertising it.

iOS

Dec 16, 2024

Call centre

I've been using this app since it came out. When I contact the call centre they're usually very helpful. Today I called and it was absolutely awful the lady was rude and unhelpful she lied about the food being collected because the app kept saying it was delayed. It was two small pizzas ridiculous. I'd like to edit this review and say since this matter occurred on the 13th of December 2024. It has been resolved today on the 16th of December, he provided me with payback and apologised for my experience even though he had nothing to do with the situation. He heard me out when I explained what was the real issue, about the call centre agent,and was so polite and well mannered through the whole experience. It's not about the money for me it's about trusting a service provider with my order and finances and honestly I was upset with one person at that company but on a whole I can't fault the entire organisation.

iOS

Dec 18, 2024

Worst delivery service

I have had numerous occasions where i received my orders with more than one of my items missing get a oh sorry heres a coupon and the delivery drivers always fail to deliver correctly driving past me standing outside my house.. terrible service

iOS

Dec 20, 2024

Email Address Updates

How can one change your email address because sending emails to support is just being ignored please assist!

Mr D - Groceries & Takeaway - Product Description

Mr D is Mzansi’s favourite convenience delivery service, here’s why:

• 11000+ restaurants/stores and over 300 Pick n Pay grocery stores all on one app
• 2600+ areas across South Africa
• Find favourites like KFC, McDonalds, Chicken Licken, Burger King, Nando’s, Spur, Simply Asia, Wimpy, Steers, RocoMamas, Roman’s Pizza, Kauai and Pick n Pay Liquor.
• Get Pick n Pay groceries at in-store prices delivered within an hour.
• Shop from a wide range of over 10,000 Pick n Pay products and earn Smart Shopper points.
• No nasty hidden fees at checkout.
• Pay with cash, card, eBucks or EFT. Simple and safe.
• Get daily deals and regular promotions from your favourite restaurants and Pick n Pay groceries.
• Track every step of your order in real time.

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