43
poor

M&T Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
43%
Android
28 Reports
iOS unitQ Score
iOS User Feedback
57%
iOS
37 Reports
User Feedback
57%
iOS
37 Reports
43%
Android
28 Reports
M&T Mobile Banking - Latest Quality Issues
Android
Feb 20, 2025
Have m&t banking app on computer, phone & 2 tablets. When tried to use on my phone stated wrong password. How do I fix? Very annoying
Android
Feb 21, 2025
They want access to to All your info before you can even open the app. I am forced to use them because my home loan is now managed through this app. I hate it!
Android
Feb 21, 2025
Didn't even get to begin using the app, as the very first step during app onboarding is to give the banking app a slew of unnecessary permissions. These are not optional, it is either enable them or exit the app. I'm exiting and uninstalling the app. Guess I'm limited to the web portal.
iOS
Feb 21, 2025
HORRIBLE SERVICE
Firstly, the app wont let me login. ITS BEEN A WEEK! i have called more then 10 times to customer service and they cant solve the problem. They said they don't change the password over the phone only online, I go to the website and it says to call costumer service to change the password. UNBELIEVABLE! I also am not allowed to translate to the representative for my dad EVEN THOUGH he speaks spanish AND he is deaf. This company, website, and app are a prime example for how NOT to run a business!
iOS
Feb 22, 2025
Zelle never works!
This app would have gotten 5 stars except the Zelle feature on mine has been temporarily unavailable for almost 6 months now! What is the problem?
iOS
Feb 23, 2025
Unreliable
The app is fine but it's “temporarily unavailable” all the time. Truly. I don't think there is a full week where it's not unavailable for periods of time, sometimes hours at a time.
iOS
Feb 24, 2025
Checks
Why can't I see image of cleared checks ?
iOS
Feb 25, 2025
This
This app is late to let you know your true balance developers need to do better too many race conditions within the able that could cause vulnerability
iOS
Feb 25, 2025
Unavailable again
Mobile banking is unavailable again, but they are sorry for the inconvenience! The app availability is terrible. 2/25/25. 6:55pm
M&T Mobile Banking - Product Description
Bank quickly and get back to what matters most to you – that’s the idea behind the M&T Mobile Banking App built for both personal and business customers. 

Access your Account Conveniently 
• See available balances, transactions, credit limits, and check images
• Estimate net worth, view cash flow, centralize finances, categorize transactions, customize budgets, and track spending, for your personal accounts, with M&T Money Smart

Bank Securely 
• Access your accounts with your passcode, fingerprint, or facial recognition on compatible devices
• Get notified with M&T Alerts through text, email, or app notification

Move Money Swiftly 
• Send money with Zelle®¹ to almost anyone with a bank account in the U.S.
• Deposit checks
• Use M&T Flash Funds™ to deposit qualifying checks with immediate availability²
• Transfer funds between M&T accounts or make M&T loan & credit card payments
• Pay bills with the confidence of our M&T Bill Pay Guarantee³

Manage your Card Easily 
• Take charge of your personal M&T debit and credit card with the ability to temporarily lock it, report it lost or stolen, and order a replacement
• Add authorized users to your personal and business M&T credit cards
• View your M&T credit card rewards points and access your rewards account

Reach Us Readily 
• Call us, using any one of our contact numbers
• Search FAQs for help with questions
• Find the branch and ATM nearest to you

Disclosures:

¹Must have a bank account in the U.S. to use Zelle. Transactions typically occur in minutes when the recipient’s email address or U.S. mobile number is already enrolled with Zelle. Zelle® and the Zelle related marks and logos are property of Early Warning Services, LLC.
²The fee for this service is 2% of the total check amount ($2 minimum charge). If the deposit is made during our nightly processing, it will not be available to pay debit items that are processed for payment during that night’s processing. However, it would be immediately available for withdrawal.
³To learn more about the Bill Pay Guarantee visit mtb.com/billpay

Unless otherwise specified, all advertised offers and terms and conditions of accounts and services are subject to change at any time without notice. After an account is opened or service begins, it is subject to its features, conditions, and terms, which are subject to change at any time in accordance with applicable laws and agreements. Please contact an M&T representative for full details.

Refer to the Digital Services Agreement for details



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