83
good
MTN | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
188 Reports
188 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
188 Reports
188 Reports
MTN - Latest Quality Issues
Android
Dec 14, 2024
My app wont open what is the problem?
Android
Dec 15, 2024
I wanted to RICA my sim card using this app, but I'm getting an error every time.
Android
Dec 15, 2024
Your app is to busy
Android
Dec 18, 2024
Buggy app, doesn't work properly. I am on the Superflex plan. At first the Roaming option completely disappeared then reappeared two weeks later. But now when I click on it now it says "Something Went Wrong Unable To Process Your Request". On Samsung Galaxy S22 Plus with Snapdragon processor. The MTN website confirms Roaming works on Superflex. My other MTN Sims work perfectly with the Roaming menu option. Please fix it? 🙏
Android
Dec 18, 2024
This app is just horrendous. It's a nightmare to use and it offers zero functionality. I can't even purchase internet speed boosters and this is disappointing given that you can only purchase this on the app. Why not allow people to purchase these products over the counter because the staff are more useful. This is a terrible app, I hope the developers see this and do something about it. We cannot be forced to use an app that offers zero functionality.
Android
Dec 20, 2024
Don't like it when my data is switched off when I pass my limit! Just charge me extra if I pass my limit, as long as I still get to use my data after it's limit is reached!
Android
Dec 20, 2024
The MTN app is misleading and unhelpful. It led me to buy airtime and a bundle incompatible with MTN Home Internet. Despite reaching out, the responses were repetitive and did not resolve my issue. I'm now stuck with R180 worth of unusable airtime. The lack of clarity in the app and poor customer service are disappointing. I wouldn't recommend this app to anyone.
Android
Dec 21, 2024
I can't allow storage on
Android
Dec 21, 2024
MTN, YOUR SERVICE IS A JOKE! I've been without a phone for OVER A MONTH (submitted for repair on 8 Nov) and still, NOTHING. I've wasted hours sending emails, visiting stores, and even going to the head office, only to be met with excuses, miscommunication, and BLAME. Yes, I was actually told that taking out a contract online was the problem! As a paying customer, I expect better. I demand a temporary phone or a replacement for the same model. I want a resolution, not more empty promises.
MTN - Product Description
New MTN App - Managing your mobile life has never been this quick, easy or good-looking. The improved MTN South Africa app gives you the power to do everything from recharging and tracking data across your linked numbers to setting limits and getting exclusive offers, 24/7 and in a cool new design. Here are just some of the striking features of the new MTN South Africa app: - Recharge quickly and easily - Check balances - Manage your linked numbers - Take advantage of app-only specials - Send airtime, data, voice, and SMS bundles - Personalise numbers - Track data and bundle use - See purchase history - See and switch plans - Manage limits - Pay postpaid bills Help us by being a part of this early release. Sharing your feedback and suggestions will help us create even better versions of the app in the future. Join the MTN revolution by downloading the new MTN South Africa app – just 10MB – and say ‘Y’ello’ to a whole new world of mobile magic. MTN. Everywhere you go.
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