83
good

MTN | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Productivity
Work at MTN South Africa? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at MTN South Africa? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
108 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
108 Reports
MTN - Latest Quality Issues
Android
Feb 6, 2025
For a mutli million Rand company the app has many ideas but most badly executed. Daily specials with avatars x2 chances are always the same daily result. I also don't feel the app builds an efficient profile of my data to match the daily specials to my trends. The app is cumbersome to understand and buying data with a card is as if diff for a reason to try and move me to momo offering. In Feb there is still specials of more exciting specials in coming jan on daily click wording. How?
Android
Feb 6, 2025
Difficult to lock in on my WIFI modem...keep on asking for OTP......
Android
Feb 6, 2025
MTN deals are so not fair
Android
Feb 7, 2025
I can't imagine I downloaded God knows what. I can't even access the app. If you like delete my comment so that people won't see it. It seems like I wasted my data 😏😠
Android
Feb 14, 2025
Is not installing why
Android
Feb 17, 2025
i didn't get my 1GB
Android
Feb 21, 2025
Subject: Disappointment with MTN's "Check-in and Win" Competition Communication Dear MTN Team, As a loyal MTN customer, I have always appreciated your services. Since August 2024, I've eagerly participated in the "Check-in and Win" competition, consistently fulfilling the check-in requirements each month. However, as of February 2025, I have not received any updates regarding the competition results or prize distribution. The terms and conditions state that draws will occur within six months.
Android
Feb 21, 2025
App is completely frozen. I've uninstalled and reinstalled several times but no luck. Very frustrating.
Android
Feb 21, 2025
I specifically opted OUT of all advertising, yet I still receive MTN texts pushing adverts. Infact they increased after I used the app to opt out. Talk about illegal CPA practices. Another typical untrust worthy South African app, like FNBs.
MTN - Product Description
New MTN App - Managing your mobile life has never been this quick, easy or good-looking. The improved MTN South Africa app gives you the power to do everything from recharging and tracking data across your linked numbers to setting limits and getting exclusive offers, 24/7 and in a cool new design.
Here are just some of the striking features of the new MTN South Africa app:

- Recharge quickly and easily
- Check balances
- Manage your linked numbers
- Take advantage of app-only specials
- Send airtime, data, voice, and SMS bundles
- Personalise numbers
- Track data and bundle use
- See purchase history
- See and switch plans
- Manage limits
- Pay postpaid bills

Help us by being a part of this early release. Sharing your feedback and suggestions will help us create even better versions of the app in the future.
Join the MTN revolution by downloading the new MTN South Africa app – just 10MB – and say ‘Y’ello’ to a whole new world of mobile magic.
MTN. Everywhere you go.
Want to improve your unitQ Score by 20% within 30 days?
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