58
fair

myAudi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
42 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
41%
Android
208 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
294 Reports
User Feedback
59%
iOS
294 Reports
41%
Android
208 Reports
myAudi - Latest Quality Issues
iOS
Mar 31, 2025
unreliable
It is an unreliable app. There are way too many bugs very often. It is impossible to connect to my car. The after-sales service always asks to take screenshots. And it's always the same procedure, reset the app at the car or phone level. But when they are told that it doesn't work on the website either, they never agree to admit that the problem may be with their server. After a week where it was impossible to connect, I was asked to go see my dealer and that they had been given the manipulations to be done. Despite several calls to the after-sales service, to tell them that the dealer had not received anything, it was useless. The application has started working again Without doing anything! The app is expensive for what it does. I find it abnormal that if you don't pay, you can't have access to the Digital maintenance logbook, when the paper logbook is no longer provided. Since the last update, the vehicle's geolocation is much less precise than before. I'm not even talking about the number of times I'm told that my car isn't parked safely, windows open, doors not locked when that's not true. The German quality claimed in their advertisements is no longer relevant
iOS
Mar 31, 2025
How do I turn off the timer
Really infuriating that the timer starts when I haven't set it. Both at home & elsewhere I have no need as I get a flat rate at home & free at work. It is constantly switching itself on without my input. The timer in my view should be able to turn off if not required.
iOS
Mar 31, 2025
No more calendar access
Since the current update, I can no longer transfer destinations from the calendar of the iPhone to the car. That was the main reason for using the app for me. Without the function, the app is useless for me
Android
Apr 1, 2025
still needs work, updates are slow and refresh is shaky
Android
Apr 1, 2025
The app does not work half the time, e.g. preheating or similar.
Android
Apr 1, 2025
It doesn't work on desktop. On phone the image is much too small. Useless and useless. Too bad.
Android
Apr 2, 2025
often doesn't work. Car supposedly not within reach, although I'm standing right next to it
Android
Apr 2, 2025
Very limited functionality compared to, for example, the Tesla app. Also, an inexcusable rip-off that I have to pay £40 per year for this Audi app's limited functions!!
Android
Apr 2, 2025
The app does not work properly with the Samsung Galaxy S25 Ultra. Unfortunately, the only advice received from the multimedia department of this premium brand is to use older models of phones :(
myAudi - Product Description
The myAudi app (1) helps connect your Audi with your daily routine and can bring more driving comfort into your life through innovative functions and services.

With an active Audi connect (2) trial or subscription on eligible vehicles, you can access your vehicle's real-time information, and help keep abreast of your vehicle’s status (3), fuel level, estimated driving range, and lots more. Use your app to conveniently plan trips and send routes and destinations directly to your vehicle. Even climate control, as well as locking and unlocking your vehicle doors, can be operated via the app. (Depending on the model and the equipment packages of your Audi, availability of features and services may vary.)

AN OVERVIEW OF FUNCTIONS AND BENEFITS:

Audi connect (2) services include features such as:
•	Access to important vehicle data such as fuel level, estimated driving range, or oil level — directly on your mobile device
•	Lock and unlock your vehicle remotely (4)
•	Explore other features like speed alerts, geofencing, and valet alerts (5)
•	Give your family, friends, or colleagues access to your Audi
Navigation
•	Send destinations and routes from your compatible mobile device to your vehicle
•	Plan your routes, including walking route, to your vehicle
•	Access contacts, addresses, and your calendar from your vehicle
Service 
•	Schedule a service appointment with your preferred dealer and keep an eye on maintenance needs (6)
•	Access your digital owner's manual via the app 
•	Keep track of your trips in the mileage tracker

You must register on myAudi to use the Audi connect services. Certain services require the completion of a key user contract for full access. The availability of services may vary, depending on the model and equipment of your Audi. The myAudi app is provided by the importer for the applicable market. See the app legal notice for details about the importer.
Some functions depend on third-party providers and may not be available without restrictions at all times or in every country. We recommend a flat-rate high-speed data package to use our services – the applicable costs depend on your contract with the network operator. If you do not have a fast enough data connection, you may not get the full benefit of the features. Please also note any data volume restrictions imposed by your mobile service provider.

Running GPS continuously in the background can reduce the battery life.

Please note:
(1)	Message and data rates apply.
(2)	Always pay careful attention to the road, and do not drive while distracted. Audi connect should only be used when it is safe and appropriate. Audi connect services and features are optional, provided with the support of authorized affiliated and third party service providers, and may require additional subscriptions with separate terms and conditions. Available on select models. Certain services collect location information, see Terms of Service for information about how to disable and for other details. Google Earth features will not be available after December 2020 for Model Year 2018 & prior vehicles. Google Earth is a trademark of Google Inc. Connect services are subject to technologies remaining commercially available, such services are not guaranteed, and may not be available after 2021 for equipped MY17-20 vehicles.
(3)	Refer to your vehicle’s warning and indicator lights for the most current diagnostic information.  Always consult owner’s manual for maintenance guidelines.
(4)	Remote Lock/Unlock not available on vehicles with a removable SIM card and Audi A3 models.
(5)	Message and data rates apply.  Only view alerts when it is safe and appropriate.  Always pay careful attention to the road and do not drive while distracted.
(6)	Always consult owner’s manual for maintenance guidelines.
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