61
fair

MyBSWHealth | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
89%
Android
59 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
7 Reports
User Feedback
11%
iOS
7 Reports
89%
Android
59 Reports
MyBSWHealth - Latest Quality Issues
Android
Jan 22, 2025
can't open any test
Android
Jan 25, 2025
Not easy to find what you need.
Android
Jan 25, 2025
The app especially the message section needs work. The screen needs to scroll when typing on Android. You need enable the soft keyboard mode to pan or resize. On Android the keyboard blocks the view of the message box when typing a message and it's bad user experience. I have to minimize the keyboard constantly in order to see what I typed. Fix the android soft keyboard mode.
iOS
Jan 26, 2025
pages not responding
i've tried to schedule an appointment, look at my results , look at my meds , everything . none of those options work , they log me out and tell me to log back in . what is the issue ??
Android
Jan 27, 2025
Horrible. the app barely works. nothing will load.
iOS
Jan 27, 2025
App is not that great
The app doesn't let you list certain things like allergies so I will have to go through the long list with the nurse during my appointment and that is a pain
Android
Jan 29, 2025
app is super slow and frustrating
Android
Jan 29, 2025
My input seems not to matter.
Android
Jan 29, 2025
times out randomly and doesn't help finding care
MyBSWHealth - Product Description
Baylor Scott & White’s MyBSWHealth app gives you the ability to manage all of your healthcare needs in one place. 

Within the app, you can:
•             Find doctors and locations in your network and schedule appointments with ease
•             Securely communicate with your care team
•             View lab results and past visit summaries
•             Review and pay bills
•             Complete a telehealth visit and get a diagnosis and prescription on your smart phone without leaving home
•             View deductible, out of pocket max, and claims information if you are a member of the Scott and White Health Plan
•             Transfer or refill prescriptions at BSW pharmacies
•             Upload health and fitness data, including data from the “Apple Health app”, when enrolled in self-tracking programs
•             Manage your family’s healthcare needs from a single place

The MyBSWHealth app is just one way that Baylor Scott & White is making healthcare the way it should be.
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