65
fair
Cashplus Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
34 Reports
34 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
17 Reports
17 Reports
User Feedback
33%
iOS
17 Reports
17 Reports
67%
Android
34 Reports
34 Reports
Cashplus Bank - Latest Quality Issues
Android
Feb 22, 2025
The worst bank app ever. My transfer never go through without the the annoying computer generated agent. I can't log in after 7pm. I can't wait to transfer every panny to my Revolut bussiness account... As it is starying a new bussiness is stressful enught without the additional banking issue. Never ever wanna see the word Zempler agian.
Android
Feb 24, 2025
Scam whole bank is a scam, you got the authority to Rob my money and change the name from cashplus, to Zempler Bank
Android
Feb 28, 2025
This company will defraud you. They make it look like your monthly payment is against a loan of seventy odd pounds.ACTUALLY at the end of the 12 months their will be NO money as they will tell you it was a charge !. VERY DECEITFUL
Android
Feb 28, 2025
Takes days to update balance , antiquated app. No option to retrieve pin and takes over a week to post a new one
iOS
Mar 3, 2025
Zempler bank review
Didn't even want give one star, various issues and, calls to bank cost, account also 9.95 per month to have! Very disappointed with service being given wrong info etc and affecting my payment history. Now can't even increase overdraft for help on one time in 10 years I needed! You have to be invited to get higher limit! I've never used mine EVER! One time I'm in real need! Bank doesn't help! I am moving banks and closing account down
Android
Mar 5, 2025
I opened this account thought no problem putting moneys in by Transfer or cash but I got a problem I can't put any money in can't use account I've sent money in last three times it hadn't gone into account ridiculous now there telling me I need to show bank statement of were moneys coming from this is ridiculous so everytime some one sends me money I have to have proof of wre it came from so now my account is un usable Totally unfair
iOS
Mar 7, 2025
Will loot you
It's a disgusting bank with so many charges
iOS
Mar 8, 2025
Worst Card I’ve ever had
Stay away from them cards don't work online only in store total disgrace they blame Mastercard but the fault is with them. I'm going to the financial ombudsman as I don't think they are fit to be in the industry
iOS
Mar 10, 2025
Can’t close account
I have been trying to close my account for a couple of months now. It is all paid up but cannot close it through their app as I keep getting an error message. I complained to them but they did not respond. Very poor customer service
Cashplus Bank - Product Description
Download the app to open a business or personal bank account in minutes. Over 1.6 million people use Cashplus Bank to manage their money. OPEN A BUSINESS OR PERSONAL ACCOUNT ONLINE There’s no credit or trading history required, and you won’t have to visit a branch to open your account. • Fast online application & instant decision • No credit check to apply • Start accepting payments immediately with your account number and sort code MANAGE YOUR SPENDING • Check your account balance, track spending & make payments seamlessly • Manage multiple cards, including foreign currency cards • Request your pin number on the go • Access your account from the mobile app or online from your PC • Friendly UK based telephone support – 7 days a week KEEP YOUR MONEY SAFE • 24 hour fraud monitoring for your security • Secure face and biometric ID • Block cards from the app or online • Instant app notifications when money leaves your account BUSINESS CURRENT ACCOUNTS MADE SIMPLE Our business current account is designed for small to medium business and sole traders. From startups to contractors, freelancers to entrepreneurs – all kinds of businesses trust Cashplus business accounts. IMPROVE YOUR BOOKEEPING • Download statements to your phone or PC • Categorised transactions help organise your spending • Customise categories to match your business • Store logos in your statement make it easy to find transactions • Mark transactions as non-allowable expenses, add notes and a photo of your receipt EXTRA CARDS FOR YOUR TEAM • Add up to 20 cards, personalised with your business name • Block cards and restrict transactions like gambling and ATM withdrawals • Order travel cards for USD and EURO spending LENDING OPTIONS We’ve been helping businesses grow for 14 years. We offer a range of different credit products, with personalised limits that vary based on your individual circumstances. • Opportunities to apply for an overdraft or business credit card PERSONAL CURRENT ACCOUNTS THAT HELP YOU IMPROVE YOUR CREDIT SCORE Our personal current accounts give you a clear view of your spending. Make payments, settle bills and add additional cardholders. You also have the option to improve your credit rating with a free Creditbuilder. The Cashplus Creditbuilder turns your monthly account fee into a loan agreement. Repaying this each month could help improve your credit score. -------------- Cashplus is a trading name of Advanced Payment Solutions Ltd (APS). Cashplus cards are issued by Advanced Payment Solutions Ltd (APS) pursuant to license by Mastercard International Incorporated. Advanced Payment Solutions Limited (APS), trading as Cashplus Bank, is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). APS is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA under Firm Reference Number (FRN) 671140.
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