38
poor
Cashplus Bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
61%
Android
36 Reports
36 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
23 Reports
23 Reports
User Feedback
39%
iOS
23 Reports
23 Reports
61%
Android
36 Reports
36 Reports
Cashplus Bank - Latest Quality Issues
Android
Nov 10, 2024
My money is literally got stolen by them. 2 days i can't see my money on account that i desperately need
iOS
Nov 12, 2024
Rubbish
Terrible. Nowhere in the app to change my debit card details for payment. Really confusing
iOS
Nov 13, 2024
Not great service
Taking 14 days more for the payment to be inbound on the account, when called there is no time frame
iOS
Nov 14, 2024
Like the web
Face recognition, easy to use, same as web interface. V good. Need uk phone number to verify. Won't accept app. I work out of uk. Not happy
Android
Nov 15, 2024
Worst bank app I ever use,not possible to use,each split second going back to home screen impossible to open anything
Android
Nov 15, 2024
The app is lightweight at best providing minimal functionality. Actions like Close Account just plain doesn't work.
Android
Nov 16, 2024
I was behind on my payments, made promise to pay 50 a month spoke to them and paid end of each month for 3/4 months get notification of credit score account say my accounts defaulted dated 2 months before I arranged the 50 a month payment, never once told me my account is now default, they did say once I'm back below my limit can use credit again, lied, my last payment before finding out debt collectors have balance I owe, left me at 148£ish left owed debt, collectors say owe 200odd still
Android
Nov 19, 2024
Only downside is you are unable to update personal details in the app. It is such a hassle to call customer services.
Android
Nov 19, 2024
a good, simple product but I am surprised that one can only download transactions on monthly basis. There is no ability to create a range of dates for downloading transactions.
Cashplus Bank - Product Description
Download the app to open a business or personal bank account in minutes. Over 1.6 million people use Cashplus Bank to manage their money. OPEN A BUSINESS OR PERSONAL ACCOUNT ONLINE There’s no credit or trading history required, and you won’t have to visit a branch to open your account. • Fast online application & instant decision • No credit check to apply • Start accepting payments immediately with your account number and sort code MANAGE YOUR SPENDING • Check your account balance, track spending & make payments seamlessly • Manage multiple cards, including foreign currency cards • Request your pin number on the go • Access your account from the mobile app or online from your PC • Friendly UK based telephone support – 7 days a week KEEP YOUR MONEY SAFE • 24 hour fraud monitoring for your security • Secure face and biometric ID • Block cards from the app or online • Instant app notifications when money leaves your account BUSINESS CURRENT ACCOUNTS MADE SIMPLE Our business current account is designed for small to medium business and sole traders. From startups to contractors, freelancers to entrepreneurs – all kinds of businesses trust Cashplus business accounts. IMPROVE YOUR BOOKEEPING • Download statements to your phone or PC • Categorised transactions help organise your spending • Customise categories to match your business • Store logos in your statement make it easy to find transactions • Mark transactions as non-allowable expenses, add notes and a photo of your receipt EXTRA CARDS FOR YOUR TEAM • Add up to 20 cards, personalised with your business name • Block cards and restrict transactions like gambling and ATM withdrawals • Order travel cards for USD and EURO spending LENDING OPTIONS We’ve been helping businesses grow for 14 years. We offer a range of different credit products, with personalised limits that vary based on your individual circumstances. • Opportunities to apply for an overdraft or business credit card PERSONAL CURRENT ACCOUNTS THAT HELP YOU IMPROVE YOUR CREDIT SCORE Our personal current accounts give you a clear view of your spending. Make payments, settle bills and add additional cardholders. You also have the option to improve your credit rating with a free Creditbuilder. The Cashplus Creditbuilder turns your monthly account fee into a loan agreement. Repaying this each month could help improve your credit score. -------------- Cashplus is a trading name of Advanced Payment Solutions Ltd (APS). Cashplus cards are issued by Advanced Payment Solutions Ltd (APS) pursuant to license by Mastercard International Incorporated. Advanced Payment Solutions Limited (APS), trading as Cashplus Bank, is registered in England and Wales at Cottons Centre, Cottons Lane, London SE1 2QG (No.04947027). APS is authorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the PRA under Firm Reference Number (FRN) 671140.
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