77
good
MyChart | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
1830 Reports
1830 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
844 Reports
844 Reports
User Feedback
32%
iOS
844 Reports
844 Reports
68%
Android
1830 Reports
1830 Reports
MyChart - Latest Quality Issues
Android
Jan 29, 2025
It never works.its a joke.
Android
Jan 29, 2025
Needs a navigation link back to home screen after drilling down to detail screens.
Android
Jan 29, 2025
So far it's pretty trash. It takes forever to load anything and my doctor sent me a message but any time I try opening the messages folder it bumps me back to the front page. So I have no idea what my doctor has to say based on the results of my last check-up and I'm just going to have to call him. I understand there's probably (hopefully) hefty layers of security due to the sensitive nature of the information shared, but you would think getting messages to work would be basic day 1 coding.
Android
Jan 29, 2025
The app used to work fine. Now it is useless
Android
Jan 29, 2025
Tedious. Cannot edit the spelling of spous's name.
Android
Jan 29, 2025
Messages are not received on the office end.
Android
Jan 29, 2025
Only complaint is its video app are for iPhone. Can't find android
Android
Jan 30, 2025
I can't load this to my screen to use it
Android
Jan 30, 2025
I used to be able to read the doctors notes from my visits, but I cannot do this with MyChart.
MyChart - Product Description
MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can: • Communicate with your care team. • Review test results, medications, immunization history, and other health information. • Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart. • View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you. • Schedule and manage appointments, including in-person visits and video visits. • Get price estimates for the cost of care. • View and pay your medical bills. • Securely share your medical record from anywhere with anyone who has Internet access. • Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations. • Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app. Select features are also available on Apple Watch. Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization. To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com. Have feedback about the app? Email us at mychartsupport@epic.com.
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