70
good

MyChart | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
1774 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
815 Reports
User Feedback
31%
iOS
815 Reports
69%
Android
1774 Reports
MyChart - Latest Quality Issues
Android
Dec 19, 2024
I like using my chart by epic except there is no feature to show a graph of test with past results so you can't see the trends of what you are looking at. My previous "my chart" had this feature and made quick work of what direction your health was going in...kind of a reason these test are done in the first place..
Android
Dec 19, 2024
This app provides excellent and timely information, sometimes. Often have problems accessing messages and blood results. If they could fix the access problems I'd give it 5 stars.
Android
Dec 19, 2024
it's great for all my medical needs. the login is tricky. it logs me out and I have to call to get help every time. it's so frustrating. if they can get this app to not log me out it would be 5 stars
Android
Dec 19, 2024
Frustrating. No notice was given that a new app was needed. Discovered which app was needed by trial and error. my device does not save my password from this app. More window dressing.
Android
Dec 19, 2024
It sends me unwanted messages for duplicate care based on an algorithm
Android
Dec 19, 2024
AWFUL from patient perspective! Looks like much "CYA legalese" but not patient centered at all as claimed. Too much scattered and repetitive info. Phone contact is not a "visit" so was confused why recorded as a follow up to visit. Can not get system to verify my phone number. Same phone for more than 40 years. Tried several times to get system to accept- still no text messages. See no place to send a text message to provider. If there, lost in verbiage. Perfect ex-not enough space for pt!
Android
Dec 19, 2024
I was loving this app until it started sending me suggestions (spam) for Google play games. I'm capable of finding my own games to play and I don't need my medical chart to be doing this. A low rating is the first step to me deleting this app.
Android
Dec 20, 2024
All overdue items have been completed, BUT, Bon Secours won't let me update!!!
Android
Dec 20, 2024
To many glitches
MyChart - Product Description
MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:
•	Communicate with your care team.
•	Review test results, medications, immunization history, and other health information.
•	Connect your account to Apple Health to pull health-related data from your personal devices right into MyChart.
•	View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
•	Schedule and manage appointments, including in-person visits and video visits.
•	Get price estimates for the cost of care.
•	View and pay your medical bills.
•	Securely share your medical record from anywhere with anyone who has Internet access.
•	Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
•	Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.
Select features are also available on Apple Watch. 

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode to quickly log in without needing to use your MyChart username and password each time. Then, make sure you have push notifications enabled to receive updates on your device when new information is available in MyChart. 
  
For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at mychartsupport@epic.com.
Want to improve your unitQ Score by 20% within 30 days?
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