39
poor
myChevrolet | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
461 Reports
461 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
84 Reports
84 Reports
User Feedback
15%
iOS
84 Reports
84 Reports
85%
Android
461 Reports
461 Reports
myChevrolet - Latest Quality Issues
Android
Dec 15, 2024
Too slow to connect
iOS
Dec 15, 2024
Won’t Load
I've been installing/uninstalling this app since September and it still won't load. All I see is the Chevrolet logo and a line at the top that keeps moving…
Android
Dec 15, 2024
ABSURD SLOW! AN ETERNITY TO OPEN THE APP AND HAVE ACCESS TO THE VEHICLE'S CONTROLS...
iOS
Dec 15, 2024
Terrible
Cannot access app. Tech support tried but couldn't get it working. Dual authentication is blocking me from using the app and seems like more security than is warranted.
iOS
Dec 16, 2024
BROKEN LOCATION SERVICES AND FILTERS
I'll consider it a useful app when it allows remote starting and stopping of EV charging, and setting the charge rate (kW), checking the state of charge, and allow powering the house from the car if needed, among other things. PS: if you're spending developer time on features like “scheduling dealer service”, your priorities aren't the customers'. Previous review: Dealer Location services don't recognize Puerto Rico and St. Thomas zip codes (website doesn't either), and default to some arpitrary Detroit location - useless for locating vehicles at a specific dealer. When actually locating a dealer to search inventory, it shows “2 vehicles”, then when you click on one of them, it reverts back to a list of vehicles in the Detroit area! I WANT TO KNOW THE INVENTORY AT THE SELECTED DEALER ONLY! That's why I selected that dealer. And fix your list of zip codes to include PR dealers and St. Thomas dealers. Good grief! The updated app description stated that you can “shop for eligible vehicles”. Apparently you can't shop for a Chevy unless you already OWN a Chevy. That eliminates the majority of people who are shopping for cars. I've owned a dozen Chevys, but not at the moment. Thought I was in the market for one again, but apparently not… I'd like to be able to view commands with apply to the EVs, but I can't access the users guide for the app until I register a vehicle. Clicking on “Continue as guest” does NOTHING.
Android
Dec 16, 2024
Works 1 time out of 10, specifically in winter. Really unpleasant!!
iOS
Dec 17, 2024
Can I give ZERO
Worst app ever offers ZERO information just a forward button to spend more money with Chevy. Unless you want to sign up as subscription completely useless. Just like every other garbage company in America they make you pay a subscription
iOS
Dec 18, 2024
Works every other time
The app works every other time with my Equinoxe EV. Not very helpful.
Android
Dec 20, 2024
What's the point of having On Star if you have to have an internet connection to use it and another for your cell phone; That's more than $100.00 more per month!! A strange way to make a third party spend and get rich. Stay connected at all times, on the road, it's not an additional distraction for an accident cause; anticipation assured. It's hard to refuse because it's part of the vehicle, especially electric...
myChevrolet - Product Description
This is your convenient tool to help simplify, add control and reach your vehicle’s full potential. Stay in touch and in command — whether you’re in your vehicle or out. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle. Start by logging in with your Chevrolet Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The myChevrolet mobile app* is supported on iOS 14 or later, and is only available in North America, United Arab Emirates, Kuwait, Bahrain, South Korea, Brazil, Argentina, Ecuador, Colombia, Chile, Peru, Uruguay and Paraguay. See onstar.com/us/en/mobile_app for details. Remote Commands** Your key fob is conveniently located on your home screen. You can lock and unlock your doors or warm up your car on a cold morning. Vehicle Status*** / Schedule Service Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. Roadside Assistance**** Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way. How Things Work View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle. Send to Navigation******* Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app. Chevrolet Smart Driver******** Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver. Disclosures *Available on select devices. Service availability, features and functionality vary by country, vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. **Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. ***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan. **** Roadside service availability and providers vary by country. Restrictions and limitations apply. *****Please view full program Terms & Conditions at https://www.mygmrewards.com/. *******Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage varies by country. See onstar.com for details and limitations. ********Requires a capable 2015 model year or newer GM vehicle and active service plan. See onstar.com for details and limitations.
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