63
fair

myCigna | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Health & Fitness
Work at Cigna Corporation? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Cigna Corporation? Unlock additional insights
Android unitQ Score
Android User Feedback
57%
Android
122 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
91 Reports
User Feedback
43%
iOS
91 Reports
57%
Android
122 Reports
myCigna - Latest Quality Issues
Android
Feb 26, 2025
the chat room is a wonderful tool but in the middle of the conversation it stopped working
Android
Feb 26, 2025
This app is consistently down.
Android
Feb 26, 2025
Way to slow on loading which is ridiculous 🙄 need to get it fixed asap! I don't have time to be waiting around!
Android
Feb 27, 2025
Every time I go to login it tells me something is wrong. Super annoying.
Android
Feb 27, 2025
Biometric login doesn't work at all. It forces me to log out, asks for a two factor code, but says something went wrong and never sends it.
Android
Feb 28, 2025
Too hard to use for me
Android
Feb 28, 2025
Many of the MD information is old and outdated
Android
Feb 28, 2025
This app will find a way to make you enter your password 9,000 times just to do whatever you were trying to do. Junk. Thanks for wasting my time
Android
Mar 1, 2025
The app continually asks me to review it.
myCigna - Product Description
The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. 
 
ID Cards  
•    Quickly view ID cards (front and back) 
•    Easily print, email, or share from your mobile device
 
Find Care
•    Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs
 
Claims
•    View and search recent and past claims
 
Account Balances
•    Access and view health fund balances
 
Pharmacy
•    View and refill your prescriptions right from your mobile device
•    Update billing and shipping preferences 
 
Coverage
•    View plan coverage and authorizations
•    Review plan deductibles and maximums
•    Find what’s covered under your plan
 
Wellness 
•    View goal activity and awards

Languages Supported
•    Spanish and English
 
About Cigna
 
More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
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