66
fair
myCigna | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
51%
Android
79 Reports
79 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
77 Reports
77 Reports
User Feedback
49%
iOS
77 Reports
77 Reports
51%
Android
79 Reports
79 Reports
myCigna - Latest Quality Issues
Android
Mar 22, 2025
honestly speaking my whole experience with Cigna is less than satisfactory. never received are cards for the plan or the extra benefits Medicare advantage plan would not recommend this company or this app to anyone ever
Android
Mar 22, 2025
This is the worst app, can't use biometric, now it disconnected my fitbit and now my fitness app not connecting. You call Cigna they say it my phone, just got a new phone same issues!
iOS
Mar 23, 2025
Cigna
My CIGNA APP does not work to work properly anymore help me get my access to my account…
iOS
Mar 23, 2025
Signs out too often
App logs me out too often. LET ME STAY SIGNED IN WITH FACE ID. “Remember me for 90 days” is too short. Your two factor verification code takes too long to arrive and the text field to type it in didn't autosuggest the code! It was trying to fill in my name!: JUST LET ME STAY SIGNED IN
iOS
Mar 24, 2025
Too many error messages
It's frustrating to receive a notification states “ you've entered incorrect information “ when it's correct.
Android
Mar 26, 2025
will not install. totally unacceptable, particularly when you stop sending out paper insurance cards
Android
Mar 28, 2025
I must use this app instead of having a physical insurance card, but it's not very easy to login. This app won't let me enter my login password using Google password manager like most other apps do. Is there anything else Cigna can do to make using your health insurance harder?
iOS
Mar 30, 2025
myCigna
The app is easy to manage and has a user friendly navigation system. There are problems with information being lost when the app glitches.
iOS
Mar 30, 2025
Password never saves
What the frick. Why doesn't this app allow my password to be saved to the Keychain?
myCigna - Product Description
The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna. ID Cards • Quickly view ID cards (front and back) • Easily print, email, or share from your mobile device Find Care • Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs Claims • View and search recent and past claims Account Balances • Access and view health fund balances Pharmacy • View and refill your prescriptions right from your mobile device • Update billing and shipping preferences Coverage • View plan coverage and authorizations • Review plan deductibles and maximums • Find what’s covered under your plan Wellness • View goal activity and awards Languages Supported • Spanish and English About Cigna More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
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