poor

My Cloud Home | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

8 Points Past 7 Days

Category: Productivity

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

85%

Android
47 Reports

iOS unitQ Score

iOS User Feedback

15%

iOS
8 Reports

User Feedback

15%

iOS
8 Reports

85%

Android
47 Reports

My Cloud Home - Latest Quality Issues

Android

Nov 12, 2024

This app need call and contact permission for what? WARNING take care this app colllect personal information.

Android

Nov 12, 2024

I can't log in anymore

Android

Nov 12, 2024

The app doesn't see older devices, I have a 7-year-old cloud hom. Some kind of failure

Android

Nov 12, 2024

App fails several times due to bug.

iOS

Nov 15, 2024

What about Plex server

A few months ago it won't let me sync with Plex server... no longer supported?...

Android

Nov 16, 2024

It's a good product. Unfortunately, there is little intent in the software, which has already led to the loss of photos and videos. It is difficult to understand how to delete a share, as well as to have access to other features.

iOS

Nov 16, 2024

Dropped remote support

Garbage company, dropped remote support for my cloud devices due to their own mistakes.

Android

Nov 16, 2024

Android version now automatically uploads photos via WiFi and keeps original date/time taken thanks.

Android

Nov 18, 2024

After a few days, the app on your phone automatically logs you out of your WD account. After logging in again, the app proceeds to configure the new device, after entering the device code, the app informs that it is already configured and recommends asking for access from the owner by entering his e-mail (this is my e-mail on which I am logged in). Technical support recommended a reset and reconfiguration (of course, the data is wiped). After a few days, it logs out again and it is impossible to get to the data. Drama!!!

My Cloud Home - Product Description

My Cloud Home app
 
Store it all in one place. Access and share it from anywhere.
 
The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.
 
Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family
 
Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

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