83
good

My Cloud Home | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
93%
Android
113 Reports
iOS unitQ Score
iOS User Feedback
7%
iOS
8 Reports
User Feedback
7%
iOS
8 Reports
93%
Android
113 Reports
My Cloud Home - Latest Quality Issues
Android
Mar 18, 2025
the WD Easystore backup drive for the desktop is no longer supported. So now what??
Android
Mar 22, 2025
Unfortunately, this app and the My Home Cloud unit have stopped working completely, and this has prevented me from accessing my files, crippling my business - it all seems to be useless. No one is able to help me when I call technical support; a great idea total access and control of my data from virtually anywhere and everywhere has turned into an enormous nightmare. This is so terrible. 3-20-25 While I was able to get some technical help recently, it could have been much better as I was moving
Android
Mar 22, 2025
Terrible app with lousy user experience and features as if it's bad enough that I can't even do batch download of music files, now they're stopping transfer from Google Photos. this was the only reason I got this storage in the first place
Android
Mar 23, 2025
Excellent but WD just weakened it by stopping the automatic backup of pictures taken on Android phones.
Android
Mar 23, 2025
doesn't work
Android
Mar 24, 2025
Great vehicle to store and share all my photos, however it's not so laptop or computer friendly. i can't access my photos from either in order to print photos
Android
Mar 24, 2025
Good product, but interface needs work. Software is clunky, slow. It can be painful to use. I like how it works, in general, just wish it were easier to use.
Android
Mar 26, 2025
unreliable services
iOS
Mar 27, 2025
Askar
No option to add files or documents through mobile app
My Cloud Home - Product Description
My Cloud Home app
 
Store it all in one place. Access and share it from anywhere.
 
The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.
 
Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family
 
Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
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