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My Cloud Home | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

14 Points Past 30 Days

Category: Productivity

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

90%

Android
129 Reports

iOS unitQ Score

iOS User Feedback

10%

iOS
14 Reports

User Feedback

10%

iOS
14 Reports

90%

Android
129 Reports

My Cloud Home - Latest Quality Issues

iOS

Jan 22, 2025

No support

Little support for the computer

Android

Jan 23, 2025

App is OK! But sometimes the automatic transfer from my Pixel phone doesn't work properly. So I can't rely on everything being saved correctly on the NAS.

iOS

Jan 23, 2025

Unreliable up loads

I have up loaded files and check that it's there and the next day it's gone!

Android

Jan 23, 2025

Unfortunately you can not upload Facebook pictures to the clout

Android

Jan 25, 2025

The folder structures are not easy to read on a smartphone. But overall it works well.

Android

Jan 27, 2025

Four stars only because access to the cloud is a bit slow and the automatic download doesn't always happen immediately. Otherwise, thumbs up!

Android

Jan 27, 2025

Do not buy this cloud, 2tb of pictures disappeared, would start it again and it just pulses white light, customer service gave 0 help they asked me to change the port or restart the device, tried for a week now to get it working. Without results. Many on the internet who say the same

Android

Jan 27, 2025

No ability to play some video files

Android

Jan 30, 2025

The save function is good, but it would be nice to have a photo organizing function, like Google Photos.

My Cloud Home - Product Description

My Cloud Home app
 
Store it all in one place. Access and share it from anywhere.
 
The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection.
 
Access your content on-the-go from anywhere in the world
Automatically save the photos and videos from your phone
Quickly search through your content by name or location.
Play almost any video anywhere
Share your memories effortlessly with your friends and family
 
Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately).

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy

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