69
fair
My Cloud Home | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
123 Reports
123 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
20 Reports
20 Reports
User Feedback
14%
iOS
20 Reports
20 Reports
86%
Android
123 Reports
123 Reports
My Cloud Home - Latest Quality Issues
iOS
Feb 24, 2025
Lack of functionality and different date management between iOS and Android
I love my network drive which saves me from storing my photos on a cloud. However, it lacks a major function: automatic face detection. I had to reinstall the good old Picasa this weekend because I needed to find photos containing two identified people. Competitors do it so why not you? Regarding date management, since iOS it seems that it is not the date of the shot that is considered but the backup date, which distorts the entire chronology. Do you think you can make these two improvements which for me are major? Thank you
Android
Feb 25, 2025
Decent app. Missing the ability to upload documents in addition to photos and videos. Missing a trash function (very useful) present in other competing systems. In the app view it would be useful to be able to see the full name of the files which instead is cut for the size of the display. Implement the search functions for multimedia files so as not to have to regret Google photos
Android
Feb 25, 2025
Data can be transferred easily from the smartphone and the PC. Automatic backup from the smartphone runs in various formats, but takes a long time. Searching for individual backed up data is far too complicated. Playing music or video files on the smartphone works well, at least with certain formats. However, many other apps cannot find the device at all.
Android
Feb 25, 2025
I always have a lot of issues with this app crashing.
iOS
Feb 25, 2025
No Plex!
Plex no longer available under Do More section as an option which is why I spent £200 on this device in the first place!
Android
Feb 26, 2025
It hasn't let me access the app for several months. Xiaomi 12.
iOS
Feb 26, 2025
Cannot access local MyBook
Cannot access any of my three WD MyBooks on my lical lan as i should be able to. I do NOT want them accessible by internet and do NOT want my credentials stored on WDs servers to be open to hackers again. Just trying to back up by iPhone iPad and androids and windows machines.
Android
Feb 27, 2025
It don't work on xiaomi 14t pro It showing an exclamation mark after keyed in uid pin
iOS
Feb 28, 2025
Detail
I would like my family members to be unable to access my files stored on My Cloud Home.
My Cloud Home - Product Description
My Cloud Home app Store it all in one place. Access and share it from anywhere. The My Cloud Home app keeps you connected to all the photos, videos and files centralized on your My Cloud Home device from wherever you are. Automatically back up all the photos and videos from your phone so that you can make room for more. Smoothly stream videos on the go. Quickly find and share your favorite memories with friends and family. With the My Cloud Home app, all your content is under your control wherever, whenever you have an internet connection. Access your content on-the-go from anywhere in the world Automatically save the photos and videos from your phone Quickly search through your content by name or location. Play almost any video anywhere Share your memories effortlessly with your friends and family Note: The My Cloud Home app requires a My Cloud Home or My Cloud Home Duo product to work (sold separately). For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
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