55
fair

My Cloud OS 5 | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
54 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
13 Reports
User Feedback
19%
iOS
13 Reports
81%
Android
54 Reports
My Cloud OS 5 - Latest Quality Issues
Android
Dec 16, 2024
do not log in
iOS
Dec 16, 2024
No cloud function since yesterday
Since yesterday, cloud access no longer works. All attempts to get it back were unfortunately ineffective.
Android
Dec 16, 2024
The font is still too big , why it can't be customized by user ?
Android
Dec 16, 2024
It's not on top. But doing what it is suppose to do. Will be more good. 1-If have turn ON switch on hardware. 2- Can backup / save, as per folders. Instead of creating one single backup folder for all individual folders. Very difficult to find one picture in hundreds. Without knowing which folder to look in.
Android
Dec 16, 2024
Cannot access MY CLOUD without enabling YOUR (WD) CLOUD access, even locally ! And it's not like the extremely limited web UI can be a replacement...
Android
Dec 16, 2024
The photo management is very badly done, slow, there is a single viewer for all folders
Android
Dec 17, 2024
This is soooooo slow I'm literally plugged into the WiFi and the router is connected to the drive almost a direct link and it's taken so long just to open the welcome page
Android
Dec 18, 2024
After numerous attempts still can't get it to work with my Poco [phone] Pro
iOS
Dec 19, 2024
Wish I could load all my Apple TV show purchases on here and free up space on iPads
Need a Apple TV app feature on here so I can free up space on Apple TV app so I can delete movies on my iPad so drives drm needs to be removed on tv shows we own so we can free up this space
My Cloud OS 5 - Product Description
Introducing My Cloud OS 5
Welcome to our fresh new My Cloud NAS software ecosystem featuring our latest security updates for enhanced data privacy, improved stability and reliability, a modern mobile and web app experience, and improved photo/video viewing and sharing capabilities. 

My Cloud OS 5 helps you easily back up and organize high volumes of content from multiple computers, smartphones, and tablets on your My Cloud NAS, on your own private network, and without costly subscriptions. Use the mobile or web app to remotely access and share files, photos and videos you save on your My Cloud NAS from anywhere with an Internet connection.

COLLECT YOUR CONTENT IN ONE PLACE
Set up automatic backups to save content from your multiple devices on your private My Cloud NAS. And with your files, photos, and videos organized in one place on your own network, you can easily streamline access to manage your projects and optimize workflows.

ACCESS REMOTELY
The My Cloud OS 5 mobile app makes your content available to your smartphone or tablet with an Internet connection, whether you’re at home or away. Stop lugging around external drives when you travel and simply access your important files with your smartphone or tablet.

EASY SHARING AND COLLABORATION
Easily share content with friends, family, and colleagues, or invite them to access your My Cloud NAS for seamless collaboration. My Cloud OS 5 makes it easy to share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet.


OPTIMIZED MULTI-MEDIA EXPERIENCE
My Cloud OS 5 delivers a beautiful photo and video viewing experience, so you get the most out of your multi-media library.
•	Better Photo Viewing and Sharing: Preview RAW and HEIC photos before sending. Create albums to collect and organize photos for projects, special events, or just memories you want to share. Then, you can invite others to view or even add in their own photos.	
•	Sharper Video Sharing: Share high-quality video with friends, family or clients without compromising on resolution.  
•	Smooth Streaming: Download the Twonky Server or Plex Media Server to smoothly stream movies and music playlists stored on your My Cloud NAS to your TV, home entertainment system or mobile device.
Key App Features: 
-	Easily back up and organize high volumes of content from multiple smartphones and tablets on your private My Cloud NAS
-	Remotely access all the content saved on your private My Cloud NAS without costly subscriptions
-	Share high-res photos and videos, a single file, or an entire folder using your smartphone or tablet
-	Create an Album so you can easily share photos and videos with colleagues, clients, or family
-	Smoothly stream movies and music playlists stored on your My Cloud NAS to your mobile device

For more information on Western Digital’s Vulnerability Disclosure Policy please visit: https://www.westerndigital.com/support/product-security/vulnerability-disclosure-policy
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