Quality degradation at myCOMPASS PA  
Users report higher volume of Quality Issues than usual
0
poor

myCOMPASS PA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-25 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
42 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
21 Reports
User Feedback
33%
iOS
21 Reports
67%
Android
42 Reports
myCOMPASS PA - Latest Quality Issues
iOS
Nov 9, 2024
Message center
My messages center will not work and it won't let me click on any documents to view them
iOS
Nov 9, 2024
Bad
All of a sudden I can't log in it's saying my password is incorrect I'm so over this app
Android
Nov 10, 2024
I don't understand the point of the app, it quite litterally never works, it is only an exercise in frustration and futility.
Android
Nov 11, 2024
It never actually works!!! If you can log in, then it's impossible to read any notices. This whole appp is a waste of time.
iOS
Nov 11, 2024
Horrible app
This app has had so many issues! It always says login failure even with the correct information. It's seriously a pain considering it's the only way to update without having to go into the office or call This app NEEDS some serious UPDATES!!!!
Android
Nov 12, 2024
Cant ever see documents thats needed cant ever see messeges thats needed wont upload documents when needed always says this app isnt working try again later. Im sick of it. Literally every time i need to see something or do something it says try again later and never works. How are we supposed to do what we need to do if we cant access what we need to. Literally it says try again later every day and i check every day and try to do what i need to get done and nope nothing. Sick of it
Android
Nov 13, 2024
I haven't been able to access my info since June of this year No support line this sux
Android
Nov 13, 2024
When I try to open messages it says system is not work. No where to update. This app sucks
iOS
Nov 18, 2024
Easy access with issues
I am happy that government agency has a decent application on mobiles. This application has improved over the last couple of months. Upload function still slow, but I can live with that since I am applying for a family member.
myCOMPASS PA - Product Description
Introducing myCOMPASS PA, for Pennsylvanians who have applied for or get health and human service programs or benefits. It offers many of the same features found on COMPASS, but right from your phone. You can now access your benefits from anywhere, whenever you want. 

The best part? You can take care of business while you’re on-the-go. Tasks that used to involve a trip to the county assistance office can be accomplished with only a few minutes on the app. Whether you want to know the status of your application or send us a photo of required documents, you’re always just a few taps away.

FEATURES

•	See important details about your benefits.
•	Check the status of your application.
•	Find out when to renew.
•	Upload, send, and view documents related to your application or benefits.
•	Report changes to your addresses, emails, or phone numbers.
•	Check status of benefits for which you’ve applied for.

myCOMPASS PA. Managing your benefits just got easier.

We’re always looking for new ways to better our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix performance issues, along with other issues highlighted in feedback.
Want to improve your unitQ Score by 20% within 30 days?
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