7
poor
myCOMPASS PA | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
90%
Android
213 Reports
213 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
24 Reports
24 Reports
User Feedback
10%
iOS
24 Reports
24 Reports
90%
Android
213 Reports
213 Reports
myCOMPASS PA - Latest Quality Issues
Android
Dec 14, 2024
App is complete garbage it haven't opened one time for me, even though you all keep saying I should use it..
Android
Dec 14, 2024
This app is despicable whoever runs it has no idea how to , all ur doing is causing red tape for people who have documents due on a certain date if ur not gonna fix it properly why even have it cus it is a waste of time
Android
Dec 14, 2024
Made me update before using app anymore and now it opens but does nothing but spin the little circle. Can log in with Brave browser on website but that's the only way I have found to get to my account. Sad that technology seems to be going backwards even though it is supposedly going to save us from self destruction. 😆 EDIT > couple hours later can access the app. All looks good think it was site maintenance idk
Android
Dec 15, 2024
The app does not work at ALL for log in and Now the website does the same thing. Constantly loading but no main page. When I called my County assistance office they stated it was not their problem. Fix the issue, because obviously this is not helping families get what they need if neither app nor website works!
iOS
Dec 16, 2024
Login failure
No matter what I try, I can't get into this app. Uploading documents on the web site is no better.
Android
Dec 16, 2024
This doesn't work at all
iOS
Dec 17, 2024
Junk!
Works for a bit and then won't out of nowhere it won't let you type in your login credentials! This app needs an overhaul and updates!
Android
Dec 21, 2024
Log in button doesnt even work
Android
Dec 22, 2024
Why do so many of us try to login and get nothing. I click the login screen over and over again, and nothing happens. AND THIS IS THE NEWER UPDATED VERSION. I do not have a VPN or ad blockers so it is not that. I don't have stable housing and really need this app to work on my phone to keep up with my benefits and my semi-annual reports. Please get this fixed, please. Will change rating if fixed. The app was fine before, except a few small bugs. Why are they trying to change it so much!?
myCOMPASS PA - Product Description
Introducing myCOMPASS PA, for Pennsylvanians who have applied for or get health and human service programs or benefits. It offers many of the same features found on COMPASS, but right from your phone. You can now access your benefits from anywhere, whenever you want. The best part? You can take care of business while you’re on-the-go. Tasks that used to involve a trip to the county assistance office can be accomplished with only a few minutes on the app. Whether you want to know the status of your application or send us a photo of required documents, you’re always just a few taps away. FEATURES • See important details about your benefits. • Check the status of your application. • Find out when to renew. • Upload, send, and view documents related to your application or benefits. • Report changes to your addresses, emails, or phone numbers. • Check status of benefits for which you’ve applied for. myCOMPASS PA. Managing your benefits just got easier. We’re always looking for new ways to better our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix performance issues, along with other issues highlighted in feedback.
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