81
good

Optum Financial | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Health & Fitness
Work at ConnectYourCare, LLC? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at ConnectYourCare, LLC? Unlock additional insights
Android unitQ Score
Android User Feedback
21%
Android
40 Reports
iOS unitQ Score
iOS User Feedback
79%
iOS
151 Reports
User Feedback
79%
iOS
151 Reports
21%
Android
40 Reports
Optum Financial - Latest Quality Issues
iOS
Mar 21, 2025
Trash app
Round and round in circles, trying to reset and register. Time wasted, terrible app for a terrible institution. Why does dealing with these guy feel like a Ponzi scheme…..
Android
Mar 22, 2025
Had been working fine on my Google Pixel 8 Pro. My device had an update in the last week or so and now app will not launch and get an error message. Ggrrrrr
Android
Mar 24, 2025
keeps crashing and won't open
iOS
Mar 25, 2025
Not user friendly
The app isn't easy to navigate or specific enough in it's design or description.
iOS
Mar 25, 2025
Review won’t go away
The app works okay once you get past the irritation of selecting the review popup. It has to be selected each time you log on, regardless of what option you selected each past time.
Android
Mar 25, 2025
won't open on Pixel 8a
iOS
Mar 29, 2025
Quit asking me to rate
I should not have to be asked to rate every single time I log in and every action I take using this app. You already charge me a fee every month and pay me .01% interest on my money. I do not “owe” you a review in any way.
iOS
Mar 31, 2025
Keeps giving errors
Every time I use the app it fails to complete the transaction. I have to resort to using web version on my laptop.
iOS
Apr 1, 2025
Does not see to be working
T
Optum Financial - Product Description
Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances.

Mobile features include:
•	Access to view and manage all Optum Financial benefit accounts
•	View account balances and transaction history
•	Pay providers or reimburse yourself for qualified out-of-pocket expenses
•	View and manage claims 
•	Receive smart in-app alerts for claims requiring attention
•	Capture and upload claims documentation through photo capture technology
•	Quick access to previously submitted documentation
•	Connect with a live customer care representative via mobile chat 24/7
•	Manage account preferences and add account users
•	Access eligible expenses listing

Access Instructions
You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.optumfinancial.com.

ABOUT OPTUM FINANCIAL:
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management.  By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.
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