Quality degradation at MyDISH Account  
Users report higher volume of Quality Issues than usual
16
poor

MyDISH Account | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-31 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
112 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
66 Reports
User Feedback
37%
iOS
66 Reports
63%
Android
112 Reports
MyDISH Account - Latest Quality Issues
iOS
Nov 15, 2024
Sign in greyed out
I can't even log into this app anymore because the sign in button is greyed out. Fairly useless until this is fixed. *update* Still not fixed or acknowledged for months. I wish I could give negative stars. Latest update still doesn't fix log in issues. Garbage app/Garbage Company. Guess they don't want people to pay their bill.
iOS
Nov 15, 2024
My dish app and website not working
Option to log in to my account on the app and on the website has not worked for months.
Android
Nov 15, 2024
Says it needs to be updated. Will not update. I removed and reinstalled. Still does not work
iOS
Nov 15, 2024
Screwed app
My app quit working and I can't get it to update. I can login on my laptop but when I type in my username and password on this app, it will not allow me to submit. It stays grayed out. I can't do anything and I've lost my channels on my Wally. I want to login to dish while I'm in the camper to see if I can fix this but I can't. Dish is pissing me off.
iOS
Nov 16, 2024
Not working
I type in my user name and password, and it does absolutely nothing. It previously worked very well. For the price we pay for Dish, one would think they could do better than this.
iOS
Nov 16, 2024
Not working!
Can't login with the app for quite some time now and I know I have the right email & password. It is frustrating! I deleted the app and reinstalled it. That did not work! Very frustrating!!!
iOS
Nov 17, 2024
Autopay
I made the change to autopay several times and get charged for late payment. I should be getting a refund
iOS
Nov 17, 2024
Username and password issues
Took me 40 minutes and multiple attempts to resent my password to add a channel. No customer service by phone either
iOS
Nov 17, 2024
Log in
The app won't let you log in.
MyDISH Account - Product Description
The MyDISH app enables you to manage your DISH account from anywhere quickly and easily on your iphone or ipad. View and pay your bill, manage your appointments and programming, order Pay-Per-View and Video on Demand, manage your preferences and more… all on the go.  It’s just one more of the many ways DISH continues to offer fantastic customer experiences and help you enjoy TV more than ever!
 
MyDISH Account
  •   Create a MyDISH account (used to access the MyDISH app, mydish.com, DISH Anywhere app, dishanywhere.com, and more)
  •   Retrieve your MyDISH username
  •   Reset your MyDISH password
 
Appointments
  •   View technician photo and monitor technician location in real time
  •   Review appointment date/time
 
Billing
  •   View current bill breakdown
  •   Make a payment
  •   View previous statements
  •   View payment history
 
TV/Programming
  •   View your channel line-up
  •   Customize your package and explore options
  •   Compare TV packages side by side
 
Internet
  •   View your data usage meters
  •   Purchase additional data capacity

Pay-Per-View & Video on Demand
  •   Browse & order movies, sports, events and adult
  •   Click on the ‘Watch TV’ link to launch DISH Anywhere and watch TV shows and movies instantly on your mobile device – all for free!
 
Preferences
  •   Set up/change eBill and AutoPay
  •   Manage your account info: Contact info, security settings, etc.
  •   Reauthorize your DISH Outdoor service
 
Refer a Friend
  •   Refer your friends and family to DISH via email, text message, or social media
  •   Once they’re installed with DISH, pick from great rewards like a FREE Echo Dot, 12 FREE Pay-Per-View movies, or $50 in bill credits! 
  •   View all your referrals and rewards history
 
Restart
  •   Restart your DISH service if it has been cancelled or temporarily suspended
 
Support
  •   Provide us feedback so that we could improve the DISH experience.
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