49
poor
My Disney Experience | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
198 Reports
198 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
179 Reports
179 Reports
User Feedback
47%
iOS
179 Reports
179 Reports
53%
Android
198 Reports
198 Reports
My Disney Experience - Latest Quality Issues
iOS
Dec 17, 2024
Not working
I have to put in a code to get into the app. All it does is twirl. I can only get into the app on my ipad. That would be awkward.
iOS
Dec 17, 2024
Can’t log in
Kept sending a verification code and froze
iOS
Dec 17, 2024
I can’t reserve
I can't reset for Bobbi di bobbidi boutique
iOS
Dec 18, 2024
I forgot password
I can't register a new password.
Android
Dec 18, 2024
The app crashes during the one time code verification.
Android
Dec 18, 2024
Wait time do not show.
Android
Dec 19, 2024
Difficult to use and not practical. I was expecting an app that would help us select and save the attractions for each day, which would be visible in a dashboard. On the contrary, the home page only shows attractions for the current date, and you need to manually select the desired date each time. App is confusing and doesn't help much..
Android
Dec 19, 2024
Trying to buy lightning lane passes and the loading icon keeps spinning. No other way to purchase.
Android
Dec 20, 2024
This app is a disease. Poorly designed.
My Disney Experience - Product Description
The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.” -Quickly access real-time wait times, park hours, Character Greetings, showtimes & more. -Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you. -Find your way around with step-by-step directions. -Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations. -Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker. -Search & filter activities to find exactly what you’re looking for. -Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans. -Save time by starting your Disney Resort hotel check-in process right from the app. -Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic. -Save your parking information at select parking locations with car locator. -Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others. -Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex. Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com. Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings. Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager. This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing. Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases. Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel. Terms of Use: http://disneytermsofuse.com Privacy Policy: https://disneyprivacycenter.com Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/ Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
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