58
fair

My Disney Experience | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Travel
Work at Disney? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Disney? Unlock additional insights
Android unitQ Score
Android User Feedback
62%
Android
279 Reports
iOS unitQ Score
iOS User Feedback
38%
iOS
172 Reports
User Feedback
38%
iOS
172 Reports
62%
Android
279 Reports
My Disney Experience - Latest Quality Issues
iOS
Nov 18, 2024
Lightning Lane Calendar Broken
The lightning kane purchase calendar is not chowing Nov. 17, 2024 - Nov. 30, 2024. It's not that I see an unelectable date, it's that they are not existent in the calendar. No reason why is stated, if that is intentional.
iOS
Nov 18, 2024
Frustrating.
Going to DisneyWorld is like a labyrinthine. It takes years of experience to properly migrate through the app and get things organized. So frustrating and stressful.
iOS
Nov 18, 2024
All star movie resort
Hotel checkin wasn't good. Given wrong rooms. Our groceries went missing during our room exchange.
Android
Nov 18, 2024
You think Disney would have a reliable app, but nope. Load times low and everything is laggy and buggy
Android
Nov 18, 2024
I tried to book the lightning lane for November 18th, but the app managed to show nothing after November 16th. So I tried on another device and it then failed to take the payment (even though the credit card has been used in a number of Disney outlets). The my disney experience app is and always has been complete and utter rubbish. I have better things to do with my holiday time than sorting out some idiots pathetically inadequate app.
Android
Nov 19, 2024
It is not easy to put the tickets in the application, otherwise good.
Android
Nov 19, 2024
Can't get to the payment
Android
Nov 20, 2024
Has a lot of great and useful features but connection issues can be a problem. Even when I'm connected to the WDW Wi-Fi I can still have connection issues.
Android
Nov 20, 2024
This app is very difficult to navigate and it will mess up people in your guest list. (People can't be removed.) CALL THEM ON THE PHONE. This app hasn't worked properly for two years under two different phones.
My Disney Experience - Product Description
The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go.
-Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.”
-Quickly access real-time wait times, park hours, Character Greetings, showtimes & more.
-Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you.
-Find your way around with step-by-step directions.
-Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations.
-Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker.
-Search & filter activities to find exactly what you’re looking for.
-Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans.
-Save time by starting your Disney Resort hotel check-in process right from the app.
-Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic.
-Save your parking information at select parking locations with car locator.
-Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others.
-Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex.
Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com.
Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings.
Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager.
This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing.
Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases.
Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel.
Terms of Use: http://disneytermsofuse.com
Privacy Policy: https://disneyprivacycenter.com
Your US State Privacy Rights:  https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners