57
fair
My Disney Experience | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
226 Reports
226 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
196 Reports
196 Reports
User Feedback
46%
iOS
196 Reports
196 Reports
54%
Android
226 Reports
226 Reports
My Disney Experience - Latest Quality Issues
iOS
Mar 31, 2025
App seems to work but has issues
We had a family of seven. Two groups. One group of three, other group of four. when booking a ride not all booked individuals showed up on "all" of that groups phones. App still needs some work.
iOS
Mar 31, 2025
Not user friendly
We have been unable to link our accounts and many links do not work. Very frustrating
Android
Mar 31, 2025
I cant get on the my plans page. I called twice and talked to techs and nothing resolved. I deleted ap twice and restared , nothing. It makes it hard to make payments and add plans when I cant get on the page.
iOS
Mar 31, 2025
experience
every time we come here things are now closed at season tickets for years just getting worse and worse
iOS
Mar 31, 2025
Missing translations into other languages
The app could be translated into Spanish
Android
Mar 31, 2025
unusable to make park reservations. fix the endless login glitch.
iOS
Mar 31, 2025
After hours Planning
It would not let me plan my after hours event because it would not let me add my admission ticket.
iOS
Mar 31, 2025
Dirty Disney
Haven't been here for 25 years everything is dirty unfriendly what a change from the way it was 25 years ago at 5 times the price so sad that our grandkids don't get the experience our kids got makes you want to cry
Android
Apr 1, 2025
This is a terrible app. I have tried to purchase tkts for 2 hours online and could never complete the payment. Then I tried to get the credit card and it would never accept my password. I spent over 2 hours and wasted my time! It is a terrible terrible app! I thought Disney was more sophisticated than this.
My Disney Experience - Product Description
The official Walt Disney World® app! Now it’s easier than ever to plan & share your vacation details—at home & on the go. -Maximize your park time by taking advantage of our new Disney Genie service, which generates a personalized itinerary that guides you through our theme parks with tips that can help you reduce time in lines & take the guesswork out of “what’s next.” -Quickly access real-time wait times, park hours, Character Greetings, showtimes & more. -Use the interactive, GPS-enabled map to explore the Resort & easily see the dining options, attractions & more nearest to you. -Find your way around with step-by-step directions. -Browse restaurant menus, make dining reservations, modify existing ones & even mobile order meals from select locations. -Download, edit & share your Disney PhotoPass® photos & videos throughout your vacation once you’ve purchased Memory Maker. -Search & filter activities to find exactly what you’re looking for. -Keep select Disney Resort hotel reservations, dining plans & activities organized—all in one spot with My Day & Plans. -Save time by starting your Disney Resort hotel check-in process right from the app. -Link a MagicBand+ to your Disney account on the app & unlock enchanting touches of magic. -Save your parking information at select parking locations with car locator. -Manage your Disney Resort reservations, tickets, MagicBands & cards & share plans with others. -Discover official content for Walt Disney World Resort, including our 4 theme parks (Magic Kingdom® park, Epcot®, Disney’s Hollywood Studios® & Disney’s Animal Kingdom® park), 2 water parks (Disney’s Typhoon Lagoon & Disney’s Blizzard Beach water parks), Disney Springs®, select Walt Disney World Resort hotels & ESPN Wide World of Sports Complex. Have questions, problems, comments or suggestions? Reach out to us at app.support@disneyworld.com. Connecting to the Internet in the parks: Without a strong Internet signal, wait times, park hours & schedules may not update accurately. You can see if your device is connected properly by checking under Settings. Note: Some features in this app will require your full name, country, birthdate & email address, as well as access to your location data. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. To facilitate the sign-in process, the app will also require access to your email address, stored within Account Manager. This app may request access to your camera to capture media & scan barcodes. Some Disney PhotoPass Lenses may use information on your device to detect face & hand coordinates. The app may request access to your external storage to cache certain data for offline browsing. Optional planning tools may also ask you to provide details about your travel party. Some features in this app include the ability to make purchases & will require a Wi-Fi or mobile carrier data connection. Message, data and roaming rates may apply. Availability subject to handset limitations and features may vary by handset or service provider. Coverage and app stores not available everywhere. Guests must be 18 years or older to make purchases. Before downloading, please consider that this app contains in-app purchases that cost real money. The app provides you with the option to receive push notifications for information relating to your visit to a Park or a Disney Resort hotel. Terms of Use: http://disneytermsofuse.com Privacy Policy: https://disneyprivacycenter.com Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/ Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi Important Info About Disney PhotoPass Lenses: https://disneyworld.disney.go.com/photopass-terms-conditions/#important-notice-about-attribute-lenses
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