41
poor

MyDyson™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
142 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
82 Reports
User Feedback
37%
iOS
82 Reports
63%
Android
142 Reports
MyDyson™ - Latest Quality Issues
Android
Dec 15, 2024
Too many connection drops, then 10 minutes to successfully connect to my vacuum cleaner. Not really great this application, considering the price of the equipment. Very disappointed.
iOS
Dec 15, 2024
Lost connection to WiFi access point every few days
Losing connection to WiFi access point every few days. Extremely frustrating issue - had to keep resetting WiFi settings just to get it going
Android
Dec 15, 2024
Missing wifi on the lamp
Android
Dec 17, 2024
The app is useless. The only features in it are "shop" and videos. No control functions.
iOS
Dec 17, 2024
High-frequency noise
Regular high-frequency noise, so the device has to be paused again and again plus noise. Both prevent a good night's sleep and become disturbing during the day after a certain time. That's why only 3 stars. Nevertheless, quite good for air purification.
iOS
Dec 17, 2024
No wifi
I bought a device for 500€ once on the app it doesn't ask me to connect my device to wifi so I can't even control my purifier on the app. Too bad for a "High-end" device
iOS
Dec 17, 2024
Wrong tool
I scanned the QR code yo get the app. I scanned the bar code on my machine to get the serial number. Still the instructions for maintenance are NOT for my model. Worthless, actually.
iOS
Dec 18, 2024
Navigation is Terrible
The unit cleans well but it spends more time looking for the base unit than it does cleaning. Have to manually put it on the charger 9 out of 10 times.
Android
Dec 19, 2024
"sorry, couldn't connect you; check your internet" - let's see if this negative review goes through to see if it's my internet or not!
MyDyson™ - Product Description
Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand.

Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away.

For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines. 

If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips.

By adding your Dyson hair care machine or cordless vacuum, you can:
•	Enjoy tailored hair care styling guides or floor care how-to videos
•	Easily shop for attachments and accessories
•	Connect with a community of Dyson owners
•	Discover the engineering and science behind Dyson technology.

By connecting to your Dyson purifier or humidifier, you can:
•	Review both indoor and outdoor air quality information, in real time
•	Create a schedule, so your machine is on when you need it
•	Explore historic air quality information and learn about your indoor environment
•	Remotely control air flow speed, mode, timer, oscillation and other settings
•	Receive software updates and access product guides.

By connecting to your Dyson robot vacuum, you can:
•	Control, activate or pause your robot, remotely
•	Schedule and track cleans
•	Switch between Max and Quiet modes, mid-clean
•	Explore where your robot’s cleaned, with activity maps
•	Create zones in your home and control how each is cleaned
•	Receive software updates and access product guides.

By connecting to your Dyson light, you can:
•	Sync to your location's natural daylight
•	Use preset modes - Relax, Study and Precision - to match your task or mood
•	Activate Boost mode for 20 minutes of bright, high-intensity light
•	Tailor light levels to suit you, by choosing your own Kelvin and Lux values
•	Receive software updates.

Plus, you can control your machine with simple, spoken instructions*.

Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website.

If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk.

*Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
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