53
fair
MyDyson™ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
42%
Android
78 Reports
78 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
109 Reports
109 Reports
User Feedback
58%
iOS
109 Reports
109 Reports
42%
Android
78 Reports
78 Reports
MyDyson™ - Latest Quality Issues
iOS
Mar 31, 2025
New app design
Ugly with no option to hide the menu bar at the bottom.
iOS
Mar 31, 2025
Horrible UI Update
The new bottom nav bar is a complete waste of space. Who's going to need a shop button, profile button, and support button all the time?? These are perfect options that could be hidden in a menu. I use the app 99% to control Dyson products. I don't need shop, support and profile button all the time.
iOS
Mar 31, 2025
Can’t switch between devices easily anymore
Latest update of the app with the menu bar at the bottom has removed the ability to easily switch between fans if you have two or more in your home. Please change this back to how it was before. Remove the menu bar at the bottom.
iOS
Mar 31, 2025
App is not working
“Sorry we cannot connect to the Dyson network”
iOS
Mar 31, 2025
Rotten company
1.App can only be normal for 1 day in 1 month, and the remaining 29 days have been offline, but Xiaomi products are normal. If you don't have the ability to do networking, don't lie to consumers 2. January 25, 114 is not available again 3. March 30, 114 cannot be connected 4. March 31, 114 cannot be connected
iOS
Mar 31, 2025
Can't swipe?
I didn't know what to do with an unknown menu bar, and I couldn't switch between products with a swipe, but is this the fault of the update?
iOS
Mar 31, 2025
Filter
Filter condition not accurate. New filters ridiculous priced.
iOS
Apr 1, 2025
Horrible sales focused update
The latest update has made the app more focused on making it easier for you to buy more Dyson products while simultaneously making the app worse by removing features and making accessing basic functionality more difficult, especially for users who own more than one Dyson product. They have removed the ability to quickly and easily swipe between devices and made the controls more difficult to access. All of this while making the shopping tab the main tab in the app which should not be the primary focus of an app built for control of their products. Dyson: nobody asked for this update, please at least make device control the primary/main focus of the app again and bring back the ability to swipe between devices.
iOS
Apr 1, 2025
New menu is a terrible interface
I have many purifier products and it's now so tedious to hit top left of the screen and scroll through the menu when I was previously able to just swipe from the right corner to switch between purifiers. We're regressing here, please revert
MyDyson™ - Product Description
Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand. Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away. For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines. If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips. By adding your Dyson hair care machine or cordless vacuum, you can: • Enjoy tailored hair care styling guides or floor care how-to videos • Easily shop for attachments and accessories • Connect with a community of Dyson owners • Discover the engineering and science behind Dyson technology. By connecting to your Dyson purifier or humidifier, you can: • Review both indoor and outdoor air quality information, in real time • Create a schedule, so your machine is on when you need it • Explore historic air quality information and learn about your indoor environment • Remotely control air flow speed, mode, timer, oscillation and other settings • Receive software updates and access product guides. By connecting to your Dyson robot vacuum, you can: • Control, activate or pause your robot, remotely • Schedule and track cleans • Switch between Max and Quiet modes, mid-clean • Explore where your robot’s cleaned, with activity maps • Create zones in your home and control how each is cleaned • Receive software updates and access product guides. By connecting to your Dyson light, you can: • Sync to your location's natural daylight • Use preset modes - Relax, Study and Precision - to match your task or mood • Activate Boost mode for 20 minutes of bright, high-intensity light • Tailor light levels to suit you, by choosing your own Kelvin and Lux values • Receive software updates. Plus, you can control your machine with simple, spoken instructions*. Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website. If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk. *Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
All intellectual property rights, including trademarks and word marks, are the property of respective owners