41
poor

MyDyson™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
55%
Android
89 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
74 Reports
User Feedback
45%
iOS
74 Reports
55%
Android
89 Reports
MyDyson™ - Latest Quality Issues
iOS
Feb 26, 2025
!the app does not work!
I can't register my Dyson airwrap i.d. bluetooth in the app. When I try to register or sign in, I get the message "unfortunately, we can't connect to the Dyson network". I tried on iPhone 16promax, iPad, iPhone 12, changed Apple ID. But on my husband's iPhone 13 everything works.
iOS
Feb 26, 2025
My equipment warranty
My equipment failed a few months after I purchased it. I am now informed that there is no date for a replacement because it is out of stock. I am waiting for them to fulfill what they promise!!!! Their equipment is not cheap at all.
iOS
Feb 26, 2025
Please write proper release notes
The app is OK, doesn't do a whole lot but does it right. However, you haven't yet earned the right to only write generic “we made things better” release notes, it's condescending. You can do better.
iOS
Feb 26, 2025
App has no support in landscape mode..
Come on Dyson! Is it really too much to ask !?
iOS
Feb 26, 2025
I just stopped acting and updated my resume in Simplified Chinese
The residual characters are gone
Android
Feb 27, 2025
The specifications of the specific product you are purchasing are missing.
iOS
Feb 28, 2025
Halfway through the inhalation, he said he was done and ran back
The battery often runs out halfway through the process, and there is no time to go back and charge it, and it won’t go back and charge itself. It's even worse now, I can't find the path at all. This is an irresponsible company, giving such quality at such a price.
iOS
Feb 28, 2025
They do not supply spare parts
Poor service
Android
Mar 1, 2025
Since the last update on 21/02, no more analysis results for big quiet formaldehyde.
MyDyson™ - Product Description
Get more from your Dyson with the MyDyson™ app (formerly Dyson Link). Re-engineered with additional features and content for hair care machines and cordless vacuums. And the ideal companion to get the best from any machine – a tailored experience in the palm of your hand.

Access expert video content and more for selected Dyson machines. Plus, you can activate, schedule and monitor your Dyson smart technology, whether at home or away.

For all machines there’s 24/7 support – including chat, easy access to machine user guides, and a hassle-free troubleshooting feature. Join the Dyson Community and connect with thousands of existing owners. They’re on hand to share knowledge and useful tips from their own experience of Dyson machines. 

If you have multiple machines, the app is ideal to manage them all. A revolutionary experience of content and control at your fingertips.

By adding your Dyson hair care machine or cordless vacuum, you can:
•	Enjoy tailored hair care styling guides or floor care how-to videos
•	Easily shop for attachments and accessories
•	Connect with a community of Dyson owners
•	Discover the engineering and science behind Dyson technology.

By connecting to your Dyson purifier or humidifier, you can:
•	Review both indoor and outdoor air quality information, in real time
•	Create a schedule, so your machine is on when you need it
•	Explore historic air quality information and learn about your indoor environment
•	Remotely control air flow speed, mode, timer, oscillation and other settings
•	Receive software updates and access product guides.

By connecting to your Dyson robot vacuum, you can:
•	Control, activate or pause your robot, remotely
•	Schedule and track cleans
•	Switch between Max and Quiet modes, mid-clean
•	Explore where your robot’s cleaned, with activity maps
•	Create zones in your home and control how each is cleaned
•	Receive software updates and access product guides.

By connecting to your Dyson light, you can:
•	Sync to your location's natural daylight
•	Use preset modes - Relax, Study and Precision - to match your task or mood
•	Activate Boost mode for 20 minutes of bright, high-intensity light
•	Tailor light levels to suit you, by choosing your own Kelvin and Lux values
•	Receive software updates.

Plus, you can control your machine with simple, spoken instructions*.

Please note, some Dyson machines require a 2.4GHz Wi-Fi connection. Please check specific connection requirements on the Dyson website.

If you have any comments you’d like to share on the latest release, you can contact us directly at askdyson@dyson.co.uk.

*Voice control is compatible with Amazon Alexa in Australia, France, Germany, India, Japan, the UK and the US. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
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