Quality degradation at myGMC  
Users report higher volume of Quality Issues than usual
28
poor

myGMC | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
111 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
63 Reports
User Feedback
36%
iOS
63 Reports
64%
Android
111 Reports
myGMC - Latest Quality Issues
iOS
Feb 22, 2025
App
I'm not able to start my vehicle with the app.. how can I access locking and unlocking my vehicle
iOS
Feb 23, 2025
Slow to load no options
In 2025 I still can't set the climate, get live feed of my charging ststus. Among other things
iOS
Feb 23, 2025
App update
Last app update I did the remote start feature disappeared from my app. Can't find it.
iOS
Feb 23, 2025
Truck
I can't get my app to connect to my truck so I can't do anything with it.
iOS
Feb 24, 2025
Too little
For as much as I paid for my truck, I should have full access to the app! Also, you warranty falls well short of other auto manufacturers!
iOS
Feb 24, 2025
Good, could be better
In the extreme cold weather it doesn't work as good as good temperature. It takes a while to get connected and send the information back to the phone. Sometimes even it fails to connect with the server. I don't know if it is happening because I am still in the trial period.
iOS
Feb 25, 2025
Horrible
Have tried to use it since the beginning of the year and it till will not work! What am I paying for them?
iOS
Feb 26, 2025
App
I love the app, but my app does not work all of the time
iOS
Feb 27, 2025
Missing Apple Watch support and other features
New update looks nice but does not support Apple Watch and it appears that software update status for vehicle is gone as well. Seems like the app is regressing with features.
myGMC - Product Description
This is your convenient tool to help simplify, add control and reach your vehicle’s full potential. Stay in touch and in command — whether you’re in your vehicle or out. Access helpful features like remote commands right on your home screen and even check the estimated fuel level or charge status of your electric vehicle.

Start by logging in with your GMC Account or OnStar username and password. Services are not available everywhere, and feature availability and functionality may vary by country. The myGMC mobile app* is supported on iOS 14 or later, and is only available in North America, United Arab Emirates, Kuwait and Bahrain. 
See onstar.com/us/en/mobile_app for details.


Remote Commands**
Your key fob is conveniently located on your home screen. You can lock and unlock your doors or warm up your car on a cold morning. 

Vehicle Status*** / Schedule Service
Check your vehicle’s status to monitor fuel level, oil life, tire pressure and more, making it easy for you to stay on top of your vehicle’s health and schedule service with your participating Dealer without leaving the app. 

Roadside Assistance****
Have a flat? Need fuel? Request Roadside Assistance in the app, or call an OnStar Advisor. Help is on the way.

How Things Work
View tutorials and access your owner’s manual. From setting up your Bluetooth® connection to advanced safety features, learn more about your vehicle. 

Send to Navigation*******
Plan your trip by sending a destination to your vehicle’s built-in navigation system from the vehicle mobile app.

GMC Smart Driver********
Gain insights about your driving skills, and receive a driving score for a trip, day, week or month. You will also receive driving tips to help you become a better and safer driver. 


Disclosures
*Available on select devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required.
**Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.ca for details and limitations.
***Not all issues will deliver alerts. Does not monitor spare tire. Vehicle Status features require a paid plan.
****Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
***** Service varies with conditions and location. The vehicle must be on or Accessory power must be active to use the Wi-Fi Hotspot. Requires active service plan that includes data or paid data plan from AT&T or its local service provider.
******Read the vehicle’s owner’s manual for important feature limitations and information.
*******Requires a select paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.ca for details and limitations.
********Requires subscription to the Remote Access Plan or Premium Access Plan and a properly equipped vehicle. Excludes MY2014 and older vehicles. Services and capabilities may vary by model and/or vehicle configuration.
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