51
fair

MyHeritage: Family Tree & DNA | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Reference
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
84%
Android
279 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
54 Reports
User Feedback
16%
iOS
54 Reports
84%
Android
279 Reports
MyHeritage: Family Tree & DNA - Latest Quality Issues
Android
Jan 27, 2025
Failed to log in the app. Keep telling me that the code has expired when I don't take more than 10 seconds to copy it from my email and paste it on the app. Definitely a problem with the app.
Android
Jan 27, 2025
confusing. I canceled my sub the same day, yet they just tried to bill me $149.00! uncool
Android
Jan 27, 2025
Not working
Android
Jan 27, 2025
Doesn't do anything. Charges you £114 without any notice or late notice to cancel free subscription. Then doesn't respond to emails. My tracking info told me my dna had arrived, 2 weeks later they messaged saying they've just received it. This company is awful. They emailed on the 19th telling me money is being taken and if I wanted to stop it then I'm to cancel by the 17th...make that make sense. No response to PayPal or myself about my refund. On top of this I've paid £40 for the DNA kit.
iOS
Jan 27, 2025
disappointing
Many people, including me, are waiting for the new DNA update. We've been kept waiting for over half a year. What's wrong with you? This is dishonorable behavior! I won't wait much longer and will delete my account.
Android
Jan 27, 2025
a lot of functionality available on the website which is not on the app
Android
Jan 27, 2025
Overall it's a great app but after updating it is unable to display any Smart Match matches.
Android
Jan 29, 2025
The "maximum usage reached" message blocking searches is a scandalous procedure unworthy of Myheritage.
Android
Jan 29, 2025
I have already bought their tests twice and NEVER have they received them in the lab, although the postal services showed the status delivered. I used two different postal services, the first time - FEDEX, the second - Spanish Post. This looks very much like a scam. My last DNA was delivered to their lab on January 10th according to the postal tracker, but they still have not updated the status in my paid account with an annual subscription. It is impossible to contact them. I'm disappointed :(
MyHeritage: Family Tree & DNA - Product Description
Explore your roots, find new relatives, and make amazing discoveries with genealogical search tools and an intuitive family tree builder. Join our global community of users to map your ancestors and family history effortlessly.

Build Your Family Tree 
Start your family tree by entering a few names, and MyHeritage will do the rest. Our matching technologies for genealogical research will automatically find new information for you in our diverse collection of 81 million family trees built by users all over the world, and in our huge database of 15.7 billion historical records. Watch your family history come to life and make fascinating discoveries with this family tree maker app.

Make Instant Family History Discoveries 
MyHeritage’s genealogical search features can easily match your family tree to other family trees and historical records to provide you with meaningful new insights about your ancestors. Enrich your family tree with MyHeritage’s powerful search and matching technologies:

Smart Matches™
A unique technology that automatically matches your family tree to other family trees, revealing new information about your family origins.
Record Matches: an innovative technology that finds new information about your ancestors in our global collection of historical records.
Instant Discoveries™: a useful feature that adds entire branches and photos to your family tree in one click.

Find Your Ancestors in Historical Records
Explore your family history in MyHeritage’s vast database of 15.7 billion historical records from around the world. The historical record collections include vital records (birth, marriage, and death certificates) from 66 countries; census and immigration records; gravestone and burial records; and much more. 

AI Time Machine™
See how you might have looked throughout history with AI Time Machine™! Picture yourself as a historical figure and create stunning, photo-realistic AI avatars — it’s magical! Travel through different eras, from prehistoric times to 21st century outer space, and create fun images and AI avatars for sharing with family and friends. AI Time Machine™ uses Artificial Intelligence (AI) technology to create photo-realistic time-travel images and AI avatars. It's easy — upload a few photos of yourself and AI Time Machine™ will generate mind-blowing images and AI avatars.

Deep Nostalgia™ 
Have you ever dreamed of bringing historical family photos to life? With MyHeritage’s Deep Nostalgia™ feature, your historical family photos will come to life and you’ll see your ancestors’ faces move! Deep Nostalgia™ uses AI technology to breathe new life into historical photos and recreate moments from your family history. Pull out those photo albums and discover your ancestry as you connect to cherished family memories and trace history across generations.

Enrich Your Family Tree with Photos
Capture and share your family memories, old and new. Scan your family photos directly from the app and use our AI-based photo tools to bring your family history to life. Repair scratched or damaged photos with Photo Repair, colorize your black and white photos, and bring blurry faces into focus with the MyHeritage Photo Enhancer. Record the stories behind your family photos with the Photo Storyteller™ and preserve them for generations to come.

MyHeritage DNA
Locked inside your DNA is your unique ethnic makeup. The test consists of a simple cheek swab and reveals your genetic heritage across 2,114 geographic regions — more than any other test. It also matches you to relatives you never knew existed in our DNA database of 5.2 million people. View your DNA results on the app; they’re private and secure, and will never be shared or sold.

Download MyHeritage today to uncover your roots with an all-in-one family tree app, photo animator, and ancestry search tool.

Terms of Use: https://www.myheritage.com/terms-and-conditions
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