37
poor

MyHumana | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
22 Reports
User Feedback
25%
iOS
22 Reports
75%
Android
65 Reports
MyHumana - Latest Quality Issues
Android
Dec 26, 2024
Doesn't download
Android
Dec 26, 2024
5 months later humana still refuses to pay out of pockets costs they cuased me. All of these managed care pkans are a horrid scam on american citizens only the insuremance ceos profit everyone else looses [phone]
Android
Dec 27, 2024
The absolutely worst insurance company to deal with. In my opinion, they deal with quack doctors who don't care about patients' concerns and refuse to call patients back after leaving messages to contact them. No cal back on blood work results. Never again will I choose this bogus insurance company.
Android
Dec 27, 2024
It took several tries to get my location to change, and I can't find the OTC store.
iOS
Dec 27, 2024
Unusable web site
I get notified that I need to update. So I did, still can't log in.
Android
Dec 28, 2024
No longer can access my go 360 or centerwell
Android
Dec 28, 2024
does not work on Chromebook
Android
Dec 28, 2024
Doesn't allow 2025 benefits review
Android
Dec 29, 2024
They changed the format. It's still terrible to find care. I'm showing for psychologist, behavioral health, lcsw... none show close to me and in person. I do not want telehealth. Please fix. Horrible to find a specialist and to call, is ar least one hour on the phone. If I could give zero stars, I would :(
MyHumana - Product Description
MyHumana provides quick and easy access to your Humana insurance information.

Coverage 
  - View important information you need about your plan details, including deductibles & balances.  Also view information for dependents and other delegated members covered under your plan.

ID Cards
  - View, display and fax your Medical, Dental and Pharmacy ID Cards.

Drug Pricing
  - Get pricing for your prescriptions at local pharmacies and find cost-saving opportunities through Humana Pharmacy.

Pay My Bill
  - HumanaOne members; make one-time payments, set up recurring payments, add/edit/delete payment methods, view payment history and invoice details

Claims
  - See your latest claims, their status, summary and detailed information.

Provider Finder
  - Find a doctor, pharmacy, dentist, hospital or urgent care center.  Search by name, specialty, ZIP code or current location.*

Profile
  - View and edit your profile information (depending on your plan, certain fields may not be editable)

*   Requires location sharing enabled on your phone.   Continued use of GPS running in the background can dramatically decrease battery life.
Want to improve your unitQ Score by 20% within 30 days?
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