33
poor

MyHumana | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
53 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
19 Reports
User Feedback
26%
iOS
19 Reports
74%
Android
53 Reports
MyHumana - Latest Quality Issues
iOS
Mar 28, 2025
Doesn’t work
Wont give pcp in my zip code
Android
Mar 29, 2025
your app doesn't work
Android
Mar 30, 2025
Can't get to pharmacy.
Android
Mar 30, 2025
It is very confusing and hard to navigate around.
Android
Apr 1, 2025
ever time to login in says incorrect username and password when I just login to 2 hours earlier everything fine app is a waste of time to use my opinion don't
Android
Apr 1, 2025
don't work
Android
Apr 1, 2025
I can't use it on my phone
Android
Apr 2, 2025
I've been trying half the day to utilize our over-the-counter benefits. And I keep getting a message that tells me they will call me back. It's no wonder I don't want to continue trying to deal with you. You promise me a roll over.
Android
Apr 2, 2025
always hard to get on with this app.
MyHumana - Product Description
MyHumana provides quick and easy access to your Humana insurance information.

Coverage 
  - View important information you need about your plan details, including deductibles & balances.  Also view information for dependents and other delegated members covered under your plan.

ID Cards
  - View, display and fax your Medical, Dental and Pharmacy ID Cards.

Drug Pricing
  - Get pricing for your prescriptions at local pharmacies and find cost-saving opportunities through Humana Pharmacy.

Pay My Bill
  - HumanaOne members; make one-time payments, set up recurring payments, add/edit/delete payment methods, view payment history and invoice details

Claims
  - See your latest claims, their status, summary and detailed information.

Provider Finder
  - Find a doctor, pharmacy, dentist, hospital or urgent care center.  Search by name, specialty, ZIP code or current location.*

Profile
  - View and edit your profile information (depending on your plan, certain fields may not be editable)

*   Requires location sharing enabled on your phone.   Continued use of GPS running in the background can dramatically decrease battery life.
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