49
poor
MyMetro | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
96%
Android
201 Reports
201 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
9 Reports
9 Reports
User Feedback
4%
iOS
9 Reports
9 Reports
96%
Android
201 Reports
201 Reports
MyMetro - Latest Quality Issues
Android
Dec 17, 2024
I used the my metro app to get help with an issue with my son's phone. Fast forward 2 weeks and I am still having issues no one will help me. I have now been sitting on hold for 2.5 hours. I now know that the hold music ends at 1.5 hrs holding and restarts at 2 hours. Apple has said not their problem metro said not their problem. But metro couldn't even call me back to tell me that. I had to follow up with them. This company is a joke.
Android
Dec 18, 2024
This app has serious issues. Causing inconvenience when attempting to pay your bill. Just fix the app.
Android
Dec 18, 2024
Doesn't work
Android
Dec 18, 2024
Pushes through annoying advertisements. Does not actually let you do anything reliably. Constant glitches. Just call if you actually need to get anything done. This app is nothing but a waste of space and time.
Android
Dec 18, 2024
Why can't I download the app on my Samsung Tablet?
Android
Dec 18, 2024
Does not open the application
Android
Dec 19, 2024
great phone service just expensive
Android
Dec 19, 2024
Why would metro sell me a phone I can't pay my bill on
Android
Dec 19, 2024
It's not working on my phone
MyMetro - Product Description
This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
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