61
fair
MyMetro | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 30 Days
Category: Business
30-Day Trend
Android unitQ Score
Android User Feedback
97%
Android
150 Reports
150 Reports
iOS unitQ Score
iOS User Feedback
3%
iOS
5 Reports
5 Reports
User Feedback
3%
iOS
5 Reports
5 Reports
97%
Android
150 Reports
150 Reports
MyMetro - Latest Quality Issues
Android
Jan 23, 2025
Misinformation and long hold times, incorrect redirect. People are nice online service not. 🙏 the insurance number they give is no longer active.
Android
Jan 24, 2025
Worst app ever keep taking off my phone and keep showing back up. Worst app ever
iOS
Jan 25, 2025
Terrible
I usually pay my bill through the metro app and it tells me to turn off the Wi-Fi for it to work (which is DOES NOT). I deleted the app and downloaded it again to try and pay my bill and I got the same error message. Totally irritating and annoying. Deleted it forever, now I'm paying by looking up “metro” in google. I'm my opinion you're better off just googling it. Do not waste your time with this app. 0/10.
Android
Jan 25, 2025
This is so trash compared to the prior version. I tried logging into my account and when it tries to send me the verification code, it never comes. on top of that, there's no other options for you to get access. Please fix this piece of garbage TMobile.
Android
Jan 26, 2025
Disappointed because I got the message on my Samsung Galaxy Note 9 that my phone is no longer compatible with the app so I have to pay my bill in person.
Android
Jan 26, 2025
My app doesn't work at all
Android
Jan 27, 2025
Not compatible with my current phone version? Tell me what exactly ONLY a new model does that this app now requires? Hint: nothing. It's them begging me to replace a phone i barely use. I will get a new phone - and new service - with a different provider.
Android
Jan 28, 2025
The Network won't connect, or keeps dropping out which in turn leave you high an dry using all your data up without notifications.
Android
Jan 29, 2025
Does not work connection Problem
MyMetro - Product Description
This free application is used for Metro by T-Mobile customers to make changes to their account at their fingertips. Check your balance and due date, review your high speed data usage, make payments, change plans or features, and even reset your voicemail password. Just another way to take care of the simple things without making a call or standing in line.
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