MyMetro | unitQ Score

This App SUCKS it won't send a text for my balance!

I don't give 1 stars I can't change my email said call my merto call in your employee said there going to put never did and was no help

Says not compatible with my phone but this is the Metro phone so why c n't I have the app l

what happened to the high security password feature? my identity was stolen, what the hell am i supposed to do? the identity theif sure as hell knows the street i grew up on or the name of my first pet, this is what passes as security for you?

Having a hard time adding 2T Google One...

Terrible. Phone person didn't know who I was. Didn't recognize my phone number. Couldn't answer any questions. Didn't know how much I need to pay on my account. I just bought a new phone from Metro and it doesn't work. But you still charging me for 2 lines

I can't gain access to my account. I keep getting a msg. Sorry not able to access account information. I've tried several times. Even tried trouble shooting techniques. I still can't get in to pay my bill.

I've had nothing but trouble with anything to do with Metro or anything affiliated with it. They also have lousy customer service - they may mean well but their customer service is still woefully lacking. In my opinion Verizon actually is much better & they're customer service is actually very good!! I'll have to switch to another phone carrier service because I've had nothing but problems with Metro & they have had so many data breaches and Metro doesn't really care about their customers.

Went into store had a grandfather plan one line I had no phone connected was told $5 and I'd be able to add tablet started lagging next day with only 3 things connected looking over everything no longer had my plan and from 2 lines and a tablet for $130 now 5 lines tablet at 2 gig a second tablet added not true and bill $160 I'm disabled and went from pleased and great service to not able to afford increase upset poor service and 2 more lines limited gigs….