33
poor
MyNISSAN® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
37%
Android
19 Reports
19 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
32 Reports
32 Reports
User Feedback
63%
iOS
32 Reports
32 Reports
37%
Android
19 Reports
19 Reports
MyNISSAN® - Latest Quality Issues
iOS
Mar 19, 2025
Useless
Most times I try to use the app, it doesn't connect to my car. I can stand right next to it and still won't connect. 😒
iOS
Mar 19, 2025
Why?
Why won't the MyNISSAN app populate on my phone?
iOS
Mar 20, 2025
Not accurate
I was prompted to rate this app after a year of service when they had the audacity to go up 20% on the renewal. Aside from being slow and deleting my credentials every time it updates, some of the information may be inaccurate. For example, the tire pressure values in the app are completely different than what is displayed on the dash. How can that be, and what else is off?
iOS
Mar 21, 2025
Never working app for brand new car
We got the 25 Murano. We have had other brands with apps that work consistently and never to this annoyance. It won't lock car remotely but it will alert you every 5 mins it's unlocked. It will say it's being towed when driving it down the street and it never ever will remote start even tho the app offers it. Worst car app I have ever had to use.
iOS
Mar 24, 2025
MO not an option
Why isn't the state of Missouri an option when registering on the app?
iOS
Mar 24, 2025
Safety options
I was under the impression I had more safety features. My Kia had a great amount of options. Very disappointed
iOS
Mar 29, 2025
Update app
Could use a update to get bugs out of it bc sometimes it take too long to load and everything
iOS
Mar 29, 2025
Good app
Coming from a guy that once owned a Tesla, this app needs some additional features. One is the ability to set the charge percentage level. If it is a copy right issue then at lease give the user a simple charge timer so we set the hours to charge without changing the schedule. 2, the ability to select the Amperage, some times we might not want to charge at a full 32 amps. This would allow us to charge at a slower rate. This is of course all for home use.
iOS
Mar 30, 2025
keeps logging me out and saying passed is incorrect
Authentication errors. We've reset the password several times only to have our log us both out. The password works on the other phone but not mine.
MyNISSAN® - Product Description
The MyNISSAN App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your Nissan to your compatible iPhone or Apple Watch. The MyNISSAN App is available for use by all Nissan clients, though the experience has been optimized for vehicles 2014 and later. The complete MyNISSAN experience is available for clients with an active NissanConnect® Services Premium package, available for select models 2018 and newer.* For a complete list of available features for your specific vehicle, visit owners.nissanusa.com. With a compatible vehicle, you can: • Remotely start and stop your vehicle** • Remotely lock and unlock your vehicle’s doors • Remotely activate the horn and lights • Search for, save and send points of interest to your vehicle • Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes) • Locate your vehicle • Access your latest Vehicle Health Report • Keep tabs on your vehicle with customizable boundary, speed and curfew alerts*** • Connect with a Nissan Personal Assistant® The following MyNissan features are available to all Nissan owners and vehicles: • Manage your Nissan account and preferences • Make a service appointment with your preferred retailer**** • Receive notifications to make you aware of any applicable vehicle recalls or service campaigns • View your vehicle’s service history • Refer to your vehicle’s Nissan maintenance schedule • Access FAQs • Access helpful guides and manuals specific to your vehicle • Review Warranty information, tow coverage, and Roadside Assistance coverage • Connect to Roadside Assistance • Access the NMAC Account Manager • Connect directly with Nissan to get assistance or ask questions For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy. *The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.
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