53
fair
Fuel Forward | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
10 Reports
10 Reports
User Feedback
18%
iOS
10 Reports
10 Reports
82%
Android
45 Reports
45 Reports
Fuel Forward - Latest Quality Issues
Android
Dec 3, 2024
All of a sudden App is no longer compatible.
Android
Dec 4, 2024
No longer works with my galaxy note 9
Android
Dec 4, 2024
The app no longer works. I get an error when I try to login to pay for gas at the pump.
Android
Dec 5, 2024
Won't work with android now
Android
Dec 5, 2024
App can be wonky. It stopped recognizing the Philips Station closest to me. Employees say it works for some people sometimes. One week, I couldn't use it as it kept giving me a connectivity error. I had to uninstall/ reinstall Other than that, i like the service it provides
iOS
Dec 8, 2024
Does not work
Stopped working few months ago
Android
Dec 8, 2024
The last 2 times I tried to use this app at the pump, I kept getting a notice that said something like "The requested pump is unavailable". I took my phone into the store and asked the cashier to scan the QR Code and it wasn't working on their end either! PLEASE FIX THIS ASAP!!!!!!!
iOS
Dec 10, 2024
Unreliable
This app almost never works as intended. I can be either standing in front of the pump and it not recognize where I am, or I am able to input the pump I am trying to activate and it will not authorize. Almost useless, but always frustrating.
Android
Dec 11, 2024
Will not work with older phones customer service is no help. One day it worked the next day says can not connect to network. All other apps work. Developer issue.
Fuel Forward - Product Description
The Fuel Forward™ App is your mobile sidekick at Phillips 66®, Conoco® and 76® stations nationwide. Download the app today for an easy way to pay and save on fuel. No need to take out your wallet. Simply create an account in the app, add your favorite payment method, and enjoy the benefits to keep you moving forward! The Fuel Forward™ App allows you to: -Enjoy convenient mobile payments right from your driver’s seat -Save on fuel and get access to special promotions -Make safe, secure transactions from the mobile wallet at the pump and inside the store -Find and get directions to Phillips 66®, Conoco® and 76® stations -Discover fuel prices near you and view station amenities -View transaction history and mobile receipts -Earn and track KickBack® loyalty program points at participating locations Accepted Payment Methods: Visa, Mastercard, Discover, PayPal, Venmo, Click to Pay, Apple Pay, Direct Pay (link to your checking account), Phillips 66®, Conoco® and 76® credit cards and Phillips 66®, Conoco® and 76® gift cards. Apply for a Phillips 66®, Conoco® or 76® credit card directly through the app.* Set up your mobile wallet: 1. Create and login to your account 2. Select More on the menu bar 3. Select Payment Methods 4. Click the + sign 5. Add your favorite payment method and start saving on fuel! Pay with your phone: 1. Open the app when you’re at the station 2. Select Pay button 3. Enter your pump number and select Authorize 4. Fill up your vehicle and you’re ready to keep moving forward! Your receipt will display automatically in the app. By downloading this app, you agree to receive offers, discounts, and other benefits specifically designed for app users. If you change your mind and do not wish to receive the offers, you may delete the app at any time. * Subject to credit approval. Terms and conditions apply.
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