mypostnord | unitQ Score

Difficult to find consignment number! The consignment number does NOT work! Must use package number.

In-app and website tracking doesn't match. Only creates confusion

Didn't open because of ice. Doesn't work. Bad app.

Must be the most inept app I've come across. Was going to pick up the package, press "open hatch". The hatch never opens, and I try and try several times. Then the app thinks that the hatch is open, and asks me to close it. I press close. Then the app thinks that I have received my package. And have no opportunity to try to repeat the process. I can't get in touch with customer service either, because they are only open until 16. And a damn robot on the chat that keeps asking me to give me a consignment number, and can't help with a dr*t. Not a single person who is employed in the evening behind that chat is incredible, at least in high season when it is important to get packages out. But reminder that I have to pick up the package 12 hours after it arrived in the box, it's important to spam me about.

The location of the pick-up box is poor. Dark, badly ploughed and car parked close to the box. Wind and seafarers did not make it any better. The box's function was simple and straightforward.

It was just nonsense with a parcel machine. Putting here 2 hours now and can't pick up my package.satan

Prefer pick-up in store where you have to deal with nice people and no chance of technical errors. Much more stable than what apps can do.

The app didn't work at first

Had to drive quite a long time to get hold of this package when the store nearby could chain this out. sharpening.