Quality degradation at myQ Garage & Access Control  
Users report higher volume of Quality Issues than usual
28
poor

myQ Garage & Access Control | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
47%
Android
672 Reports
iOS unitQ Score
iOS User Feedback
53%
iOS
748 Reports
User Feedback
53%
iOS
748 Reports
47%
Android
672 Reports
myQ Garage & Access Control - Latest Quality Issues
Android
Dec 19, 2024
The app is dependable. Previously I rated it 5 stars, but the option to be notified of the door remaining open at a custom specified time has been removed. Thirty minutes in a cold winter is too long to wait for notification. Ten minutes is a better option. Please bring back the custom option for notification time.
Android
Dec 19, 2024
Overall, the app works well. I also integrated camera views for each opener. However, I have had beeping in my garage for 2 weeks, I could not identify. I checked the app for diagnostics and it said all is well so I started checking my refrigerator. I eliminated my refrigerator and went back to my opener. Diagnostics in the app say all is well but now I notice the wall control says backup battery replacement is recommended. The app should be in sync with the wall unit.
Android
Dec 19, 2024
It keeps telling me that the garage door is open after it's closed.
Android
Dec 19, 2024
Does not notify about any garage door events even after notifications are enabled.
Android
Dec 19, 2024
I have a garage door and a gate opener and since I changed my internet provider I haven't had any luck reprogramming them into the my-q wireless control.
Android
Dec 19, 2024
Good to use, except too many pop up sometimes
Android
Dec 19, 2024
I've been left locked out of my home several times because of this app I do not recommend it's absolutely garbage it's inconsistent. And when itself inconsistently works for 3 or 4 times in row it says you have to manually open your garage now and if you don't have your keys you're screwed. I'm trying to find an alternative I do not recommend this garbage useless app that has had me locked outside in the cold and the rain several times to anyone.
Android
Dec 19, 2024
Lack of integration with services such as Google, Apple, Samsung, etc in 2024 is ridiculous. Lack of opting for local storage options for the camera is also unacceptable. Eufy allows local storage & doesn't force a subscription so I'll just avoid the Chamberlain camera and add a Eufy cam in my garage instead. The ads/tips at the top of the apps main screen are very annoying. Also, the video feed time is ALWAYS 1 hour behind, why no option to correct this? This is some serious incompetence here!
Android
Dec 20, 2024
Usually works well. But my new Chevy EV has Google built-in, and there is NO version of MyQ for the car! Please fix that oversight.
myQ Garage & Access Control - Product Description
The myQ smart access app allows you to easily open, close or check the status of your garage door, commercial door, gate or myQ home lighting from anywhere using your mobile device. The myQ app supports myQ-enabled products from Chamberlain, LiftMaster.

Additional Features:
• Set up smart access alerts that notify you when there’s activity
• Set schedules to close your garage doors or gates or to have your lights turn on/off
• Grant access to your family, friends and guests

For myQ smartphone control you need one of the following products:
• A Wi-Fi garage door opener enabled with myQ technology
• A myQ smart home accessory to upgrade a non-Wi-Fi garage door opener

Find more smart access products compatible with myQ:

• Yale | LiftMaster Smart Locks
• LiftMaster Smart Garage Camera™
• Amazon Key for Garage

To upgrade your existing garage opener with smartphone control, visit www.myQ.com for accessory options.
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