81
good
MyQuest for Patients | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
3%
Android
42 Reports
42 Reports
iOS unitQ Score
iOS User Feedback
97%
iOS
1447 Reports
1447 Reports
User Feedback
97%
iOS
1447 Reports
1447 Reports
3%
Android
42 Reports
42 Reports
MyQuest for Patients - Latest Quality Issues
iOS
Nov 15, 2024
Times available
No early times available on this app. However, if you show up the waiting room is empty at 7:30 and 8 o'clock in the morning. What's up with that?
iOS
Nov 15, 2024
Awful App
This app is horrible overall. From making you log in every time you open it to not showing results and failing identity verification, it's near-impossible to use.
iOS
Nov 15, 2024
Frustrated
wouldn't allow me book appointments with insurance information stating my zip code did not correspond with state selected. Tried getting out and re-entering the information it still would not allow I had to book appointment without providing insurance. there were also other technical issues when selecting, gender relationship to primary it was actually quite frustrating. It took me a half hour, not user-friendly at all.
iOS
Nov 15, 2024
Poor
App not easy or intuitive. Filled out all the information, including insurance. When I finished the time was not available. Instead of offering me another time it makes me start with a time and erase all the information I just put in.
iOS
Nov 15, 2024
Can’t stay logged in, can’t sync Health
I used to love the MyQuest app. It was by far the best thing about quest diagnostics. Now it cannot sync with Apple health for some reason, so the utility has gone down from five stars to two stars. This was my primary use case for the app; being able to pull up and search blood test from the health app when talking to a provider was invaluable.
iOS
Nov 15, 2024
Scheduling difficulty
While scheduling appointment through the app, I wasn't able to continue to next screen to finish. The problem was that I missed the field asking ethnicity. Nothing stood out to indicate I missed a field. Took way too long to realize the issue.
iOS
Nov 16, 2024
Very unintelligent app
When i use the MyQuest app to make a lab appt, the app asks for info to be RETYPED each time — info that is already in my MyQuest app profile. Extremely unfriendly!!! Also cannot attach lab orders.
iOS
Nov 16, 2024
Horrible and unreliable
Continue to not get my results despite calls to customer service
iOS
Nov 16, 2024
No blood test on selections
No blood test option on purpose of visit. Insurance not shown either
MyQuest for Patients - Product Description
Take control of your health. With the MyQuest app from Quest Diagnostics, all your lab results and appointments are at your fingertips – so you have the information you need to stay healthy: • View your lab results securely and quickly • Find nearby Quest locations that are convenient for you • Schedule and manage your appointments • Manage the health of your loved ones with MyCircle • Browse and buy your own tests with QuestDirect • Share your health information with your healthcare providers • Integrate your results with Apple Health Did you know that people are more likely to know their WiFi password than important health information, such as their blood type, cholesterol, and blood sugar levels? Take control of your health with the MyQuest app, and view your lab results, manage appointments, and more, all in one place. Download MyQuest today to get access to an all-new way to manage your healthy journey with Quest.
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