72
good
My Spectrum | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
946 Reports
946 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
220 Reports
220 Reports
User Feedback
19%
iOS
220 Reports
220 Reports
81%
Android
946 Reports
946 Reports
My Spectrum - Latest Quality Issues
Android
Dec 19, 2024
Their live TV is ridiculous with ads. Spend 5-10 minutes every 4-5 of show watching ads. Tired of it. Going to look for something better. It should be called the ad show by spectrum. Medicare over and over. Not me.
Android
Dec 19, 2024
Too much.....have to remove too much memory in order to use this app. WHY WHY WHY?
Android
Dec 19, 2024
too expensive and service is always going out
Android
Dec 19, 2024
spectrum is ok but very expensive
Android
Dec 19, 2024
Price keeps increasing without notice.
Android
Dec 19, 2024
took time had to go over your network show slow ,?
Android
Dec 20, 2024
Don't touch anything from this company with a 10 foot pile, they will refuse to let you cancel service until days after the next billing cycle so they can charge you for a full month after you shut it down.
Android
Dec 20, 2024
Not helping
Android
Dec 20, 2024
Spectrum has the most outages of any service I've used, yet they continue to charge their long term customers insane prices, only for us to experience horrendous customer service.
My Spectrum - Product Description
You’re on the move and so are we! Download the new My Spectrum App, now including Spectrum Mobile services. We’ve made it even easier for you to sign in and manage your Spectrum account all in one place with My Spectrum App. Pay Your Spectrum Bill • Pay your bill for Spectrum Mobile, Internet, TV and Home Phone. • Enroll in Auto Pay: Never miss a billing due date. • Schedule one-time payments: Control how and when your Spectrum payment is sent. • Set notifications: We’ll let you know when your payment is due. • Enroll in paperless billing. • Find statements: Review previous billing statements and history. Stay Connected • Find out when outages are fixed. • Troubleshoot your WiFi and internet connections. • Upgrade to Advanced WiFi and extend your internet reach across your home or business. • Find your nearest Spectrum Store. • Connect to Spectrum WiFi access points nationwide. Get Simplified Support • Chat with Spectrum customer service and get help anytime, anywhere Schedule appointments and track your technician in the app. • Add household members and manage their access. • Check and manage Spectrum Mobile data usage and plans. • Instead of calling, find quick answers with in-app support. Download to Upgrade • Get discounts and offers in the app. • Add Spectrum Mobile or upgrade your Spectrum TV and Internet services in the app. • Be the first to know about Spectrum's latest products and services. Tell Us What You Think • Share feedback about your app experience—we read every comment. • We love suggestions about the My Spectrum App—we use customer feedback when we plan our updates. Discover Our Other Apps • Spectrum TV: Stream movie and TV favorites right from your phone. • Spectrum Sports: Never miss a game when you’re on the go. • Spectrum News: Local news, weather, events and more. • Spectrum Enterprise: For when your office means business.
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