92
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MySynchrony | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
663 Reports
663 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
389 Reports
389 Reports
User Feedback
37%
iOS
389 Reports
389 Reports
63%
Android
663 Reports
663 Reports
MySynchrony - Latest Quality Issues
Android
Dec 15, 2024
Sometimes I'm not able to login.
iOS
Dec 15, 2024
My vans tire credit card
I have to say synchrony locked my acct after I signed in one time. Now they lost all my info. I need to get in to pay my card and I can't even find a phone number to contact them.
Android
Dec 15, 2024
Too slow, user name restrictive to capital and lowercase letters (this should only apply to passwords). Getting help with login requires you to find and fill in the long account number when your social and bday should be enough. Takes too long to do simple things. Very stressful for older/mature adults who want to pay off their debt. Not very user friendly. SUCKS
Android
Dec 15, 2024
Won't let me login
Android
Dec 15, 2024
Sometimes one or more of my cards don't show up. Also, I had an insane login process the first time. Like, I just wanted to pay the bill.
Android
Dec 17, 2024
Never let me sign in
Android
Dec 18, 2024
After last update, I can no longer log into my account. I have to go through the website instead
iOS
Dec 18, 2024
Horrible!!!!
Horrible customer service I called to verify my transactions answered all questions got told I had to verify through text with video of my self and front and back pic of my DL so I tried and keeps saying unable to read text. And now I have to wait 7 to 10 business days for code to come in mail and then call them back. I have more than 1 account with these guys and they can't verify me !!! This is horribly horrible customer serve !! So disgusted.
Android
Dec 19, 2024
The worst bank in the world I will never have business with them, I had about 5 cards with them with low balances and other balances without a balance and they closed them without telling me anything, I had a synchronization care card with 4,000 dollars of quota, a balance of 316 dollars and they lowered the quota from 4,000 to 300, that is, I fell in negative with 16 dollars, affecting the credit because they lower my points and according to they closed the other few they also lowered my score, so instead of helping they kill him
MySynchrony - Product Description
Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!* You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app. With this mobile app you will be able to: • Log in securely using TouchID/Fingerprint Authentication • Make payments to your account • Check your balance and credit limit anytime, anywhere • Review your transaction and payment history • Make changes to scheduled payments • Securely add multiple bank accounts that you’d like to use to pay your bill • Provide us feedback on your mobile app experience *Private label credit cards issued by Synchrony Bank.
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