89
good

MySynchrony | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 7 Days
Category: Finance
Work at Synchrony Financial? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Synchrony Financial? Unlock additional insights
Android unitQ Score
Android User Feedback
32%
Android
445 Reports
iOS unitQ Score
iOS User Feedback
68%
iOS
945 Reports
User Feedback
68%
iOS
945 Reports
32%
Android
445 Reports
MySynchrony - Latest Quality Issues
iOS
Nov 15, 2024
Great app
Great app it takes money from me
iOS
Nov 15, 2024
Super handy
I love the app because it converts all well. Most all of my synchrony accounts into one application. It's had a few kinks opening sometimes it doesn't recognize me, but it eventually comes through.
iOS
Nov 15, 2024
Updates require payment information??
Why do I need to supply my credit card information to up date the app? Now it won't let me post this review without a nickname but everything is taken, LMAOOOOOO
Android
Nov 15, 2024
Zero. Horrible. I can't update this to my phone. It ill not work.
iOS
Nov 17, 2024
Junk
Won't link with Sam's Club
iOS
Nov 18, 2024
App resets on updates
I have to go seek out my login credentials almost every time the app forces me to update. This is not convenient. Almost all my other finance apps do not require me to log in again using my credentials. I have an iPhone with FaceID. I should be able to get right back in to the updated app using FaceID.
Android
Nov 19, 2024
What is the point of this app?! I simply want the ability to manage and pay both Amazon and Sam's Club using a single app/login. Instead, I have to log into two separate accounts to pay Synchrony. Why does Synchrony make it difficult to pay them? Is it intentional so that customers get hit with interest? There is no option to merge or combine all existing counts into one single app/login. Other credit card issuers do not have this issue.
Android
Nov 20, 2024
Never signed up
Android
Nov 20, 2024
I must be changing the password all the time because the user 🤬😡 never recognizes me
MySynchrony - Product Description
Download the MySynchrony App today to securely manage the same private label credit card accounts that you manage on MySynchrony.com quickly and conveniently!*
 
You cannot access Synchrony Bank Savings accounts and some private label national brand credit cards on this app.
 
With this mobile app you will be able to:
• Log in securely using TouchID/Fingerprint Authentication
• Make payments to your account
• Check your balance and credit limit anytime, anywhere
• Review your transaction and payment history
• Make changes to scheduled payments
• Securely add multiple bank accounts that you’d like to use to pay your bill
• Provide us feedback on your mobile app experience
 
*Private label credit cards issued by Synchrony Bank.
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