50
poor
Toyota Financial Services | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
60 Reports
60 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
53 Reports
53 Reports
User Feedback
47%
iOS
53 Reports
53 Reports
53%
Android
60 Reports
60 Reports
Toyota Financial Services - Latest Quality Issues
iOS
Jan 24, 2025
Terrible
Literally every time I try to pay the app tells me the make a payment option is unavailable and I have to go on a browser… Isn't that the whole point of the app? It's getting ridiculous and it needs to be fixed.
iOS
Jan 24, 2025
Log in needs to be fixed
The app is honestly good and I haven't had any issues since I got it 3 years ago, but I don't know if it was the new iOS 18 update or what happened but every time I open the app I takes me to the log in/create account screen when it uses to send me directly to the log in screen and use Face ID right away. But even after putting Face ID it would tell me there was an error with my log in which makes it very annoying not able to log in especially with Face ID and having to input all my information instead
iOS
Jan 24, 2025
Useless
You can't actually submit a payment, or set up autopay. You can't view recent transactions app used to be great! It's now useless!!!
iOS
Jan 25, 2025
Payment options
Tries to make a payment on Friday the 24th and it wouldn't let me pick the 24, 25, or 26. First day I could pick was the 27th a day after my due date! I was making the payment on the 24th
iOS
Jan 25, 2025
App is never updated
Logging in with biometrics has been broken for so long, app is never updated.
iOS
Jan 26, 2025
App doesn’t work
I haven't even been able to log in to use the app since I got it last year. It just says error constantly. What's the point of it when you can't even use it?
iOS
Jan 27, 2025
Buggy?
I've had this app for years with no issue. The last maybe 6 months I was logged out with errors logging in. I had to call to make my payments. I can log in sometimes now but when I do get in, there's an error when I click make payment…
Android
Jan 28, 2025
Absolutely worst app ever. Can't utilize any feature
Android
Jan 29, 2025
worst dealership ever, worst customer care ever
Toyota Financial Services - Product Description
Simplifying the management of your auto lease or loan, our redesigned app allows for frictionless payments, enhanced navigation and a convenient Snapshot view of your account. New Features: 1. Redesigned look and feel of the entire app! 2. Ability to setup recurring payments (weekly, biweekly and monthly options) 3. Quick View multi-account view allows for easy navigation to the most important app features 4. Introducing Snapshot, which provides a real-time view of your current balance and other lease or loan details 5. Simplistic bottom navigation bar allows for easy and fast actions across your app journey 6. Swipe to Pay feature allows for effortless payments to be made 7. Ability to instantly save a screenshot in your photos of your payment confirmation
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