55
fair

Toyota Financial Services | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
58%
Android
40 Reports
iOS unitQ Score
iOS User Feedback
42%
iOS
29 Reports
User Feedback
42%
iOS
29 Reports
58%
Android
40 Reports
Toyota Financial Services - Latest Quality Issues
Android
Dec 13, 2024
so far so good, having to hit a few buttons to get to biometric login and the text being a little small 4/5
iOS
Dec 14, 2024
Good,
Needs improvement in some areas freezes at times have to re launch the app but overall good
Android
Dec 14, 2024
site is really glitchy. constantly has trouble loading
iOS
Dec 14, 2024
You failed my payment
Why you fail my payment?
Android
Dec 15, 2024
Cannot accept payments over the weekend.
Android
Dec 15, 2024
cant pay on a weekend.
iOS
Dec 16, 2024
Doesn’t Even work
Legitimately one of the worst apps I've ever had the displeasure of trying to use. Can't even add my bank information because the buttons are not working and I cannot add bank information. I don't know how you get away with making something like this to the point where you can't even add information. Absolutely horrible.
Android
Dec 16, 2024
Each update gets more and more frustrating. First frustrating update was when you had to click on "use biometrics" to be able to login using them, rather than it automatically popping up like it used to and like how it does on every other app. Now? You need to click "login" then click "use biometrics" to be able to get into your account. Why show me a screen that gives the option to create a new account if I already have one connected?? Stupid. Good thing I'm almost done.
iOS
Dec 17, 2024
App not user friendly
When you try to go in and make a payment, it tells you error. You try to login you put in your correct username and password, but then it wants your account number and if you're not in front of a statement, then you can't make a payment. Not a very useful app
Toyota Financial Services - Product Description
Simplifying the management of your auto lease or loan, our redesigned app allows for frictionless payments, enhanced navigation and a convenient Snapshot view of your account. 

New Features:
1. Redesigned look and feel of the entire app!
2. Ability to setup recurring payments (weekly, biweekly and monthly options)
3. Quick View multi-account view allows for easy navigation to the most important app features
4. Introducing Snapshot, which provides a real-time view of your current balance and other lease or loan details
5. Simplistic bottom navigation bar allows for easy and fast actions across your app journey
6. Swipe to Pay feature allows for effortless payments to be made
7. Ability to instantly save a screenshot in your photos  of your payment confirmation
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