poor

My Vodafone Ireland | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

5 Points Past 30 Days

Category: Utilities

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

74%

Android
48 Reports

iOS unitQ Score

iOS User Feedback

26%

iOS
17 Reports

User Feedback

26%

iOS
17 Reports

74%

Android
48 Reports

My Vodafone Ireland - Latest Quality Issues

iOS

Jan 17, 2025

How to go from an ok app to a worse app

Very poor app. It was possible to get some useful info on the previous version but this one serves no purpose for regular users. Can't even get to usage details in the same way each time.

Android

Jan 18, 2025

Top up never works Customer service is all chatbot AI

iOS

Jan 18, 2025

Unreliable

It never works and always temporarily unavailable it's ridiculous

Android

Jan 19, 2025

App doesn't work Can't access the app to see invoices. Each time I try to connect there iscan error. It is unacceptable not to be able to see what I'm being charged for. I've uninstalled and reinstalled and nothing works. Disgraceful.

Android

Jan 22, 2025

Oops.. something went wrong. NOTHING WORKS!!

Android

Jan 24, 2025

Horrible App, especially when it comes from a mobile phone operator. Literally nothing in the App, not even your records or spending. NOTHING!

iOS

Jan 25, 2025

Cannot pass the screen of preference to improve experience.

I have deleted, downloaded the app again and it is locked on the “preferences to improve experience” screen. Such a bad UX

Android

Jan 28, 2025

This APP never works.

Android

Jan 29, 2025

Cannot access vodafone app

My Vodafone Ireland - Product Description

As a Vodafone Ireland customer you can:
•	Pay as you go: check your credit balance, top up & opt in to top up offers
•	Bill pay: view and pay your bills or set up direct debit
•	Vodafone @ Home: manage your appointments for Broadband, TV & Landline, view & pay bills
•	Keep track: monitor your data, calls and texts on the go
•	Get support: Support FAQ’s & Live Chat
•	Get fantastic rewards: access exclusive offers and enter into our weekly Fantastic Friday competitions
•	Buy add-ons: add more data, calls or texts to your account whenever you need

Want to improve your unitQ Score by 20% within 30 days?

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