My Vodafone Ireland | unitQ Score

Every time I try to purchase an international minutes add on it goes wrong. If I forget to top up first it tells me it's purchased the ad on but it hasn't and I can't use it. If I try to view my Active Add ons list it tells me purchasing is in progress and I can't cancel or buy another add on. It never gets progressed so I have to go into that awful online chat where the ai chatbot doesn't seem to understand anything and when I eventually get to a human they don't have access to my conversation with the chatbot so I have to type it all in again. Then when I finally manage to buy the add on it never shows up in the Active Add Ons list so I never know how long I have left. So annoying! Vodafone are such a rubbish company.

absolutely awful app. Tried it 3 years ago and it was completely useless. Tried it again in 2024 and it seems like it's just been repurposed to try gain as much permissions and send as much data and info to Vodafone as possible. Hard to believe all this permissions are required for an app which basically only allows you to download bills. Absolute waste of time.

Can't even log in without it crashing

Terrible app. What's the point if you can't top up or send credit to your family. Bring back the old app.

Just dreadful. For such a huge company the app is appalling. Just spent ages trying to find details of my spending..... can't do it.

Worst app update of all time. Nothing will work, error after error

Can't download bills as the app crashes, can't open anything on the app without it crashing really.

Not working

Too many glitches, latest unable to top up for days using app when latest renewal was due , similar issues during the summer when away on holidays, better off using Vodafone.ie . Lost out on €5 Christmas top-up extra free due to app glitches. Maybe forget about free cinema tickets etc and concentrate on getting the core issues resolved.