40
poor
N26 — Love your bank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
344 Reports
344 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
200 Reports
200 Reports
User Feedback
37%
iOS
200 Reports
200 Reports
63%
Android
344 Reports
344 Reports
N26 — Love your bank - Latest Quality Issues
Android
Feb 28, 2025
I wanted to create an account, I gave all the necessary information and once the identity verification was complete I was told "we are unable to offer you an N26 account due to legal restrictions". That means absolutely nothing. So I contacted customer service who were unable to answer me. Several times I was simply not answered before closing the chat. In short, vague reason and no justification in the meantime I gave my personal information for nothing ❤️
iOS
Feb 28, 2025
Worst ,,bank’’
AVOID THIS BANK AT ANY COST! Locked my account after receiving salary without ANY explanation, when I really need that money. I feel SCAMMED. Not working phone lines, support is not existing, only Ai BOT with which communication is not possible. AVOID!!!
Android
Mar 1, 2025
Very bad, in case of fraud they do not want to help and ask you to provide evidence that you can never provide because it concerns fraud.
Android
Mar 1, 2025
Scandalous app regarding the association of the cell phone, I've been waiting for 3 days for the association of the same cell phone! I opened 2 support chats with no response both! It's a nightmare to think of having to reinstall your app following a change of cell phone or problems with the same!
Android
Mar 1, 2025
Be careful when opening this account, mine was blocked shortly after opening it without any explanation, but they waited for me to deposit money and then blocked it. I complained with several emails, asking for the money deposited and the amount of the physical card that I never used to be returned to me, which never even arrived at my house, but after several days they asked me for a bank statement of another account in my name with IBAN in a PDF file.
Android
Mar 1, 2025
I would like to give no stars... It's a shame... I closed the account on the same day I opened it and received confirmation, but the account was not closed and now it even has a negative balance! That's not right at all! I will never be an N26 customer again! And I would recommend that N26 improve their service so that something like what happened to me doesn't happen again! Thanks in advance.
Android
Mar 1, 2025
You make transfers and you cannot download the receipt they ask for
Android
Mar 1, 2025
My phone gets very hot after opening the app, after which the app works very unpleasantly.
Android
Mar 2, 2025
I have been living in Germany as a Hungarian for over 13 years. When checking my identity, the employee said that she could not do the check with a Hungarian ID card, but only with a passport. I do not have a passport because, as an EU citizen, I do not need one in Germany.
N26 — Love your bank - Product Description
** Listed in Forbes’ World’s Best Banks 2022 ** Want to manage your money with just one app? Meet N26, Europe's first 100% mobile bank. Say goodbye to hidden bank fees, long queues, and endless paperwork! Over 8 million customers in 24 countries trust N26 to save, spend, and manage their finances on the go. Here’s why you’ll love N26: GET STARTED FAST Download the N26 app and open your online bank account in 8 minutes—right from your phone. Get a virtual or physical Mastercard debit card, add it to Apple Pay, and start using it straight away. NO HIDDEN BANKING FEES Enjoy no ATM fees, no minimum account balance, and no foreign transaction fees. Go premium to get free ATM withdrawals worldwide. REAL-TIME ALERTS Get instant push notifications for every incoming and outgoing transaction. YOU’RE IN CONTROL Lock or unlock your card, reset your card PIN, set spending and withdrawal limits, and enable or disable international payments, online transactions, and contactless payments. CRYPTO AND BANKING IN ONE APP Instantly buy and sell almost 200 cryptocurrencies—including Bitcoin and Ethereum. (*N26 Crypto is powered by Bitpanda. Check our website for availability in your country. None of the statements constitute investment advice.) CHEAP INTERNATIONAL TRANSFERS Send money overseas in 38+ currencies with Wise (formerly TransferWise) in your N26 app. Get the real market exchange rate every time. SAVE AND BUDGET EASILY Organize your money quickly with Income Sorter and save more with Roundups. The Monthly Wrap-Up makes it even easier to stay on top of your expenses. . PAY EFFORTLESSLY Send and receive instant bank transfers within the SEPA area. Enjoy free ATM withdrawals, or try CASH26 to withdraw or deposit cash at 15,500+ retail stores in Germany, Austria, Italy, Spain and Greece. N26 PERKS Unlock exclusive offers from brands you love. SAFE AND SECURE N26 is a fully-licensed bank, and your money is protected up to €100,000 by the German Deposit Protection Scheme. Shopping online? Enjoy peace of mind with 3D Secure protection. RELIABLE CUSTOMER SUPPORT Our N26 Specialists are here to help, 24/7. Reach us via live chat, or give us a call on the N26 premium customer hotline. FIND THE BEST ACCOUNT FOR YOU: For personal use: — N26 Standard: the free digital bank account for your everyday — N26 Smart: the bank account with a colorful Mastercard and powerful tools to spend and save with confidence — N26 You: the premium bank account with travel insurance a colorful Mastercard, and, free withdrawals abroad — N26 Metal: the exclusive bank account with an insurance package, metal Mastercard, priority support hotline, exclusive N26 Crypto* perks, and free withdrawals abroad For freelancers and the self-employed: — N26 Business Standard: the free everyday business account with 0.1% cashback — N26 Business Smart: the business account with a colorful Mastercard, extra sub-accounts, and intelligent budgeting tools — N26 Business You: the premium account with travel insurance, a colorful Mastercard, and free withdrawals abroad — N26 Business Metal: the exclusive account with an insurance package, 0.5% cashback, a metal Mastercard, and free withdrawals abroad N26 Products include: — N26 Overdraft: Get approved in minutes for an overdraft up to €10,000 (available in Germany, Austria) — N26 Credit: Take out a credit loan of €1,000 to €50,000 with no paperwork (The loan maximum depends on the market; our credit loan is available in Germany and France.) — N26 Insurance: Purchase on-demand insurance in your app to protect what you love N26 has been featured internationally by TechCrunch, WIRED, The Financial Times, Forbes, Die Zeit, Süddeutsche Zeitung, Spiegel, BILD, FAZ, and many more. N26 has over 333,000 five-star reviews worldwide. Imprint & Cookie Policy: n26.com/app
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