51
poor

N26 — Love your bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
Work at N26 GmbH? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at N26 GmbH? Unlock additional insights
Android unitQ Score
Android User Feedback
72%
Android
446 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
176 Reports
User Feedback
28%
iOS
176 Reports
72%
Android
446 Reports
N26 — Love your bank - Latest Quality Issues
Android
Nov 17, 2024
In order to match other crypto exchanges and wallets, I need an export of all my transactions as a CSV or Excel file. Even after hours of searching, I couldn't find a solution other than a normal bank statement :-( Problem 2: Chat contact lasted many hours and now I've been waiting for feedback from the specialist department, for days. Otherwise, I have been satisfied with the app and the bank for many years, so 3 stars.
Android
Nov 18, 2024
Hands off N26. I have made a loan repayment agreement with these gentlemen, which they do not want to stick to now. Every third month they want double the amount, which of course I don't pay. Again and again I am threatened with account termination. I don't care. I won't let anyone do it. This bench should be avoided and is definitely not recommended.
Android
Nov 18, 2024
You can't fill in your passport number when you register, so you can't complete the registration
Android
Nov 18, 2024
has not been able to open an account for 3 months. not even email contact. says a lot
Android
Nov 19, 2024
N26 Bank is terrible for Ukrainians, since N26 Support may not respond to you for a long time, referring to the fact that they have a lot of letters. N26 is the worst online bank in Germany. If I could give -5 stars at all.
Android
Nov 19, 2024
The bank is great until something goes wrong. Completely inept customer support on multiple levels.
Android
Nov 19, 2024
Why can't I read my messages? Every time the message comes up whether I want to download the app or I can click that I already have the app. Nothing more happens.
Android
Nov 19, 2024
Very disappointed, quickly realized that N26 is not my bank and therefore revoked. So far, apparently no one from this bank is interested.
Android
Nov 19, 2024
More than ten months ago trying to communicate because my account has been blocked and I don't get my money back, terrible customer service by email and chat! Are you going to give me a solution?
N26 — Love your bank - Product Description
** Listed in Forbes’ World’s Best Banks 2022 **

Want to manage your money with just one app? Meet N26, Europe's first 100% mobile bank. Say goodbye to hidden bank fees, long queues, and endless paperwork!

Over 8 million customers in 24 countries trust N26 to save, spend, and manage their finances on the go. Here’s why you’ll love N26:

GET STARTED FAST
Download the N26 app and open your online bank account in 8 minutes—right from your phone. Get a virtual or physical Mastercard debit card, add it to Apple Pay, and start using it straight away.

NO HIDDEN BANKING FEES
Enjoy no ATM fees, no minimum account balance, and no foreign transaction fees. Go premium to get free ATM withdrawals worldwide.

REAL-TIME ALERTS
Get instant push notifications for every incoming and outgoing transaction.

YOU’RE IN CONTROL
Lock or unlock your card, reset your card PIN, set spending and withdrawal limits, and enable or disable international payments, online transactions, and contactless payments.

CRYPTO AND BANKING IN ONE APP
Instantly buy and sell almost 200 cryptocurrencies—including Bitcoin and Ethereum.
(*N26 Crypto is powered by Bitpanda. Check our website for availability in your country. None of the statements constitute investment advice.)

CHEAP INTERNATIONAL TRANSFERS
Send money overseas in 38+ currencies with Wise (formerly TransferWise) in your N26 app. Get the real market exchange rate every time.

SAVE AND BUDGET EASILY
Organize your money quickly with Income Sorter and save more with Roundups. The Monthly Wrap-Up makes it even easier to stay on top of your expenses.
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PAY EFFORTLESSLY
Send and receive instant bank transfers within the SEPA area. Enjoy free ATM withdrawals, or try CASH26 to withdraw or deposit cash at 15,500+ retail stores in Germany, Austria, Italy, Spain and Greece.

N26 PERKS
Unlock exclusive offers from brands you love.

SAFE AND SECURE
N26 is a fully-licensed bank, and your money is protected up to €100,000 by the German Deposit Protection Scheme. Shopping online? Enjoy peace of mind with 3D Secure protection.

RELIABLE CUSTOMER SUPPORT
Our N26 Specialists are here to help, 24/7. Reach us via live chat, or give us a call on the N26 premium customer hotline.

FIND THE BEST ACCOUNT FOR YOU:
For personal use:
— N26 Standard: the free digital bank account for your everyday
— N26 Smart: the bank account with a colorful Mastercard and powerful tools to spend and save with confidence
— N26 You: the premium bank account with travel insurance a colorful Mastercard, and, free withdrawals abroad 
— N26 Metal: the exclusive bank account with an insurance package, metal Mastercard, priority support hotline, exclusive N26 Crypto* perks, and free withdrawals abroad

For freelancers and the self-employed:
— N26 Business Standard: the free everyday business account with 0.1% cashback
— N26 Business Smart: the business account with a colorful Mastercard, extra sub-accounts, and intelligent budgeting tools
— N26 Business You: the premium account with travel insurance, a colorful Mastercard, and free withdrawals abroad
— N26 Business Metal: the exclusive account with an insurance package, 0.5% cashback, a metal Mastercard, and free withdrawals abroad

N26 Products include:
— N26 Overdraft: Get approved in minutes for an overdraft up to €10,000 (available in Germany, Austria)
— N26 Credit: Take out a credit loan of €1,000 to €50,000 with no paperwork (The loan maximum depends on the market; our credit loan is available in Germany and France.)
— N26 Insurance: Purchase on-demand insurance in your app to protect what you love

N26 has been featured internationally by TechCrunch, WIRED, The Financial Times, Forbes, Die Zeit, Süddeutsche Zeitung, Spiegel, BILD, FAZ, and many more. N26 has over 333,000 five-star reviews worldwide.

Imprint & Cookie Policy: n26.com/app
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