51
fair

N26 — Love your bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at N26 GmbH? Unlock additional insights
Android unitQ Score
Android User Feedback
76%
Android
733 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
237 Reports
User Feedback
24%
iOS
237 Reports
76%
Android
733 Reports
N26 — Love your bank - Latest Quality Issues
Android
Dec 19, 2024
The app freezes on the Login moment. Nothing happens next. It is not possible to use a bank account. It's good that this is not my main account, it would be just a disaster. The bank is definitely on the black list, I will not recommend it to anyone.
Android
Dec 19, 2024
My account has been blocked since 14days ago. I got email from N26 to provide proof of account where my funds can be sent as I do no longer have access to the app, but every since then I've gotten no feed back over my refund.. what to do because there ain't no phone number to call
Android
Dec 19, 2024
It somehow depends on Google Play Services in the way that if they're not installed, it takes good 3-4 minutes for every single login to happen. Please fix it. Additionally, there's absolutely no reason for the app to take 540 MB of space when installed... Given that there's no way to use the bank without the app installed, I consider giving up on it altogether.
Android
Dec 19, 2024
Just hands off, account blocked for weeks without explanation, customer service no longer existing, until a month ago I was satisfied, but from now on only disaster
Android
Dec 19, 2024
At least the verification worked without any problems at that time. At the moment I am chatting with a nice employee to solve my problem. The app has always been clear, sometimes the advertising on the homepage is annoying, but otherwise I have nothing to complain about so far.
Android
Dec 19, 2024
Account blocked because of unusual transfers. Not recommended the bench. And the money is frozen away. The bank is not interested in it.
Android
Dec 19, 2024
Customer support is miserable, you wait for hours in the chat for an answer, then someone gets in touch and just cancels the chat, what's the point?
Android
Dec 19, 2024
Satisfied with this bank until I lost my card. Live chat makes you go crazy for days on end with replies every half hour. To date, the account is inoperative, the card is lost and the money in the account ???
Android
Dec 20, 2024
N26 has blocked my account, I have been unable to use my money or make a transfer for several weeks. All this without any message or justification from them. The customer service has not given me any answer since then, so I find myself not having a euro anymore from one day to the next. And I learn that thousands of people are in the same situation (there is a Facebook group in France alone with 5000 members) It's a shame. Run away, it doesn't just happen to others!!
N26 — Love your bank - Product Description
** Listed in Forbes’ World’s Best Banks 2022 **

Want to manage your money with just one app? Meet N26, Europe's first 100% mobile bank. Say goodbye to hidden bank fees, long queues, and endless paperwork!

Over 8 million customers in 24 countries trust N26 to save, spend, and manage their finances on the go. Here’s why you’ll love N26:

GET STARTED FAST
Download the N26 app and open your online bank account in 8 minutes—right from your phone. Get a virtual or physical Mastercard debit card, add it to Apple Pay, and start using it straight away.

NO HIDDEN BANKING FEES
Enjoy no ATM fees, no minimum account balance, and no foreign transaction fees. Go premium to get free ATM withdrawals worldwide.

REAL-TIME ALERTS
Get instant push notifications for every incoming and outgoing transaction.

YOU’RE IN CONTROL
Lock or unlock your card, reset your card PIN, set spending and withdrawal limits, and enable or disable international payments, online transactions, and contactless payments.

CRYPTO AND BANKING IN ONE APP
Instantly buy and sell almost 200 cryptocurrencies—including Bitcoin and Ethereum.
(*N26 Crypto is powered by Bitpanda. Check our website for availability in your country. None of the statements constitute investment advice.)

CHEAP INTERNATIONAL TRANSFERS
Send money overseas in 38+ currencies with Wise (formerly TransferWise) in your N26 app. Get the real market exchange rate every time.

SAVE AND BUDGET EASILY
Organize your money quickly with Income Sorter and save more with Roundups. The Monthly Wrap-Up makes it even easier to stay on top of your expenses.
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PAY EFFORTLESSLY
Send and receive instant bank transfers within the SEPA area. Enjoy free ATM withdrawals, or try CASH26 to withdraw or deposit cash at 15,500+ retail stores in Germany, Austria, Italy, Spain and Greece.

N26 PERKS
Unlock exclusive offers from brands you love.

SAFE AND SECURE
N26 is a fully-licensed bank, and your money is protected up to €100,000 by the German Deposit Protection Scheme. Shopping online? Enjoy peace of mind with 3D Secure protection.

RELIABLE CUSTOMER SUPPORT
Our N26 Specialists are here to help, 24/7. Reach us via live chat, or give us a call on the N26 premium customer hotline.

FIND THE BEST ACCOUNT FOR YOU:
For personal use:
— N26 Standard: the free digital bank account for your everyday
— N26 Smart: the bank account with a colorful Mastercard and powerful tools to spend and save with confidence
— N26 You: the premium bank account with travel insurance a colorful Mastercard, and, free withdrawals abroad 
— N26 Metal: the exclusive bank account with an insurance package, metal Mastercard, priority support hotline, exclusive N26 Crypto* perks, and free withdrawals abroad

For freelancers and the self-employed:
— N26 Business Standard: the free everyday business account with 0.1% cashback
— N26 Business Smart: the business account with a colorful Mastercard, extra sub-accounts, and intelligent budgeting tools
— N26 Business You: the premium account with travel insurance, a colorful Mastercard, and free withdrawals abroad
— N26 Business Metal: the exclusive account with an insurance package, 0.5% cashback, a metal Mastercard, and free withdrawals abroad

N26 Products include:
— N26 Overdraft: Get approved in minutes for an overdraft up to €10,000 (available in Germany, Austria)
— N26 Credit: Take out a credit loan of €1,000 to €50,000 with no paperwork (The loan maximum depends on the market; our credit loan is available in Germany and France.)
— N26 Insurance: Purchase on-demand insurance in your app to protect what you love

N26 has been featured internationally by TechCrunch, WIRED, The Financial Times, Forbes, Die Zeit, Süddeutsche Zeitung, Spiegel, BILD, FAZ, and many more. N26 has over 333,000 five-star reviews worldwide.

Imprint & Cookie Policy: n26.com/app
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