65
fair

NAB Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
76 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
27 Reports
User Feedback
26%
iOS
27 Reports
74%
Android
76 Reports
NAB Mobile Banking - Latest Quality Issues
Android
Mar 28, 2025
Many of the staff who work in NAB don't know how to do their job properly. They messed up our accounts, and we ended up using Combank.
Android
Mar 30, 2025
unable to access the app. if I click open, tells me I'm not compatible.
Android
Mar 30, 2025
doesn't bring up all accounts
Android
Mar 30, 2025
Way too little background to the reasons behind asking for access to phone and bluetooth. NO I do not want you to have access. That's the sort of approach I'd expect from a hacker.
iOS
Mar 30, 2025
Poor response
I had a transaction of $375 to my credit card. I have no way of contacting the outfit. Can you assist me?
Android
Mar 31, 2025
Sends me to ATMs that don't exist, and the ones that are there are out of service 80% of the time - both last 2x - I'm looking at you East Vic Park Shopping Centre. 22/3/2025 30/3/2025 ALSO, Doesn't let me transfer to and from my NAB(trade) accounts... PATHETIC
Android
Mar 31, 2025
It was really good but now I cannot update. Pathetic effort NAB! It shouldn't matter what phone you have! Now I have no NAB app. Not happy but very didappointed.
Android
Apr 1, 2025
says I need to update ap but no update button says ap not compatible with device, why isn't it
Android
Apr 2, 2025
doesn't display the bank feed properly or in order and sometimes payments and credits don't show for days...
NAB Mobile Banking - Product Description
NAB’s Mobile Banking app. Managing your money has never been easier.

All the things you’d expect from our secure banking app:
• Make fast instant payments or schedule them for the future.
• Share or save your payment receipts, or view the transaction and merchant details later.
• Share your BSB and account details, or create a PayID.
• Save your regular payees and billers.
• Find your nearest NAB branch or ATM.
• Choose how you access your app, whether by fingerprint or facial recognition on compatible devices, or by passcode and password.

Manage your transactions:
• Store digital smart receipts for tax or warranty purposes.
• Make payments with Apple Pay, on compatible devices.
• Receive notifications when you use your card, or money arrives in your account.
• Scan and deposit cheques.
• Send international payments to over a hundred countries around the globe.
• Approve payments.

We give you the tools to manage your cards:
• Lost, stolen or damaged card? You can temporarily block or unblock your card, permanently block and order a new card, or replace a damaged card instantly.
• Get a detailed breakdown of your repayment options.
• Activate your new card, or change your PIN at any time.
• Control where and how you use your Visa credit and debit cards, such as for online transactions or overseas card use.

Tools to help you every day:
• Create a savings goal and track your progress.
• Track your spending and visualise where your money is going by category or merchant.
• Set up a quick balance widget to see your account balances without logging in.
• Download 2 years of statements, or create Proof of Balance, Interim or Interest statements.
• Manage your Home Loan’s scheduled payments, add or change your offset account, or get an estimated property valuation.
• Rollover your Term Deposit when it matures.
• Need another account? You can open one in minutes.
• Manage profiles for shared and business accounts.
• Get support, chat to a banker or send us your feedback.

Please note:
You’ll be asked to provide permission for the app to access your device and app history, which allows the app to protect your mobile device against banking cybercrime. Giving the app these permissions will keep your accounts safe and ensure the app works the way it was designed.
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