91
epic

National Bank of Canada | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Android unitQ Score
Android User Feedback
100%
Android
151 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
151 Reports
National Bank of Canada - Latest Quality Issues
Android
Dec 2, 2024
Very good. But poor conditions of use of the credit card
Android
Dec 5, 2024
I can't redo my card. due to the number of transactions made on my Debis card.... Careful! It blocks access if you pair your wallet and you only transfer between accounts.....
Android
Dec 6, 2024
I'd like to suggest a super good improvement to the bnc app. It would be great to have the possibility to create your budget with the inputs and outputs planned over time. With alerts if the system detects a future overdraft balance. But I'm not naïve. I know that with the fees you charge us in case of overdraft, it would not be to your advantage. 😕😔 Edit: almost 5 years since and still not a shadow of an intelligent improvement. Only superficial. Too bad.
Android
Dec 8, 2024
The app is almost perfect, except that it could display the amounts of movement, especially when there are movement limits.
Android
Dec 8, 2024
Disappointing on-site service and your smart robot is aging your customers 2 times faster than the national average. We should disappoint another holiday to come and throw tomatoes at you anyway!
Android
Dec 14, 2024
Very good. Navigation that is sometimes confusing.
Android
Dec 14, 2024
Hello, I wanted to register for your mobile app but when I got to the point of choosing my password HE marked me an error occurred, I deleted them and reinstalled but HE still marked me the same thing an error occurred. How can I correct this error.
Android
Dec 17, 2024
I have a challenge finding the history of cheques deposited with the BNC mobile app on Android. Where are these cheques and where is the history ? After 30 days nothing comes up on the app and I can't find them anywhere on the website app. What gives ? Can someone help me with this query? Thanks
Android
Dec 18, 2024
I can't install your app on my phone.
National Bank of Canada - Product Description
It's easy to manage your finances with the National Bank app.

Accept a transfer on the train, transfer money at the restaurant, pay employees from the cottage... The National Bank app meets your personal banking needs, as well as the specific requirements of your business. Manage your accounts separately - all from one app!

Personal needs:
- Use your smartphone to pay for a meal with Google PayTM
- Send money in seconds with Interac e-Transfer® service
- Let us know when you're travelling and use your credit card wherever you are

Business requirements:
- Manage your company's cash
- Deposit client cheques without going to a branch
- Pay suppliers quickly with Interac e-Transfer® service

The National Bank app - for all your banking needs!

National Bank
Powering your ideasTM

The National Bank app offers endless possibilities to help manage your personal and professional finances:

Katy, a 25-year-old student, quickly opens a session with her fingerprint and applies for a credit card to deal with unexpected events while she's travelling in Peru.
	
43-year-old Michelle, a marketing coordinator, cashes a cheque 
in the subway on her way to go shopping downtown.

Sergio, a 36-year-old plumber, buys a new fishing rod on his lunch break and pays for it directly from his smartphone thanks to Google Pay.

Mike's just landed his dream job. He signs up for direct deposit to receive his pay by generating a sample cheque directly from the National Bank app.

Alberta entrepreneur Christian always pays his suppliers on time thanks to Interac e Transfer® service available in the new National Bank app.

Samira keeps her shop's finances under control thanks to the National Bank app's cash management service.

* Some features may not be available on tablet.
	
Location data
We use location data obtained from your mobile device to help you find the closest branch or ABM using the App Locator.

Security
Part of our security measures includes collecting information about your device, such as the model and operating system to help better protect you from unauthorized transactions.

Please read the installation terms and conditions below:
By installing the National Bank App on your device, you also agree to the installation of any of its automatic updates or upgrades, including but not limited to updates designed to correct a failure, protect the security of our network, enhance performance or user experience, or add functionalities. You may deactivate the automatic update/upgrade option on your device so you can install the updates/upgrades manually.

Privacy policy
See our Privacy Policy to know the measures taken by National Bank to protect your personal information. 

Peace of mind guarantee
All transactions carried out through our Mobile Banking Solutions are fully protected against fraud by our Peace of Mind Guarantee. It's guaranteed and it's free!

You can therefore bank online securely thanks to our Peace of Mind Guarantee, which protects your interests.

TM Google Pay is a trademark of Google Inc.
® Trademark of Interac Inc. Used under license. 
© 2018 National Bank of Canada. All rights reserved. Any reproduction in whole or in part without prior written consent of National Bank of Canada is strictly prohibited.
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