95
epic
National Bank of Canada | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
100%
Android
127 Reports
127 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
0 Reports
User Feedback
0%
iOS
0 Reports
0 Reports
100%
Android
127 Reports
127 Reports
National Bank of Canada - Latest Quality Issues
Android
Feb 27, 2025
Crashing immediately on opening on Android 15 (S25 Ultra).
Android
Feb 28, 2025
There are often technical problems and if you make a typing error on an interac transfer it is impossible to correct unless you cancel the transfer and pay $3.50. The bank likes profits on the backs of users, not for nothing the profits are high but it is not enough! It is almost stealing from people!
Android
Mar 1, 2025
Can't download the updated app, says not compatible with my device. Will have to change banks due to this.
Android
Mar 5, 2025
Hello everyone. I'll be polite. This application had in the past forced me to change my phone which worked very well. And today AGAIN I have to change my phone for an application. The easiest thing is to change banks. Goodbye!!!!!
Android
Mar 6, 2025
For my part, I am not at all satisfied. First, I am forced to update an app that worked very well. But the problem is that my cell phone cannot take it. So, second, if I want to have access to it I have to change my cell phone while all my other apps still work very well. So why not have left it to those with whom it still worked and have created another one for recent cells... I am not ready to change my cell phone
Android
Mar 12, 2025
I have to get another phone because this app is not compatible with my galaxy A5(2017)
Android
Mar 12, 2025
It sucks, I've been logged out of my account for a while now, my password doesn't work, so I try resetting it, and it says "we can't seen to identify you" like dude?! And then, I call customer service, they help me and all, they reactivate my account and give me a new password, so I try it, AND IT STILL DOESN'T WORK!!
Android
Mar 14, 2025
The worst bank in the world, and I have lived in several countries. There should be negative stars because they don't deserve a zero. Where else on earth are you on hold for 2 hours by a bank? I have been with them for 7 years and everyday I question my sanity given what I have gone through. Incompetent employees, customer service is 9 to 6 and closed on weekends and they transfer money once a week! How they continue to exist is beyond human understanding. Lost lots of money. STAY AWAY!!!
Android
Mar 29, 2025
non fiable
National Bank of Canada - Product Description
It's easy to manage your finances with the National Bank app. Accept a transfer on the train, transfer money at the restaurant, pay employees from the cottage... The National Bank app meets your personal banking needs, as well as the specific requirements of your business. Manage your accounts separately - all from one app! Personal needs: - Use your smartphone to pay for a meal with Google PayTM - Send money in seconds with Interac e-Transfer® service - Let us know when you're travelling and use your credit card wherever you are Business requirements: - Manage your company's cash - Deposit client cheques without going to a branch - Pay suppliers quickly with Interac e-Transfer® service The National Bank app - for all your banking needs! National Bank Powering your ideasTM The National Bank app offers endless possibilities to help manage your personal and professional finances: Katy, a 25-year-old student, quickly opens a session with her fingerprint and applies for a credit card to deal with unexpected events while she's travelling in Peru. 43-year-old Michelle, a marketing coordinator, cashes a cheque in the subway on her way to go shopping downtown. Sergio, a 36-year-old plumber, buys a new fishing rod on his lunch break and pays for it directly from his smartphone thanks to Google Pay. Mike's just landed his dream job. He signs up for direct deposit to receive his pay by generating a sample cheque directly from the National Bank app. Alberta entrepreneur Christian always pays his suppliers on time thanks to Interac e Transfer® service available in the new National Bank app. Samira keeps her shop's finances under control thanks to the National Bank app's cash management service. * Some features may not be available on tablet. Location data We use location data obtained from your mobile device to help you find the closest branch or ABM using the App Locator. Security Part of our security measures includes collecting information about your device, such as the model and operating system to help better protect you from unauthorized transactions. Please read the installation terms and conditions below: By installing the National Bank App on your device, you also agree to the installation of any of its automatic updates or upgrades, including but not limited to updates designed to correct a failure, protect the security of our network, enhance performance or user experience, or add functionalities. You may deactivate the automatic update/upgrade option on your device so you can install the updates/upgrades manually. Privacy policy See our Privacy Policy to know the measures taken by National Bank to protect your personal information. Peace of mind guarantee All transactions carried out through our Mobile Banking Solutions are fully protected against fraud by our Peace of Mind Guarantee. It's guaranteed and it's free! You can therefore bank online securely thanks to our Peace of Mind Guarantee, which protects your interests. TM Google Pay is a trademark of Google Inc. ® Trademark of Interac Inc. Used under license. © 2018 National Bank of Canada. All rights reserved. Any reproduction in whole or in part without prior written consent of National Bank of Canada is strictly prohibited.
All intellectual property rights, including trademarks and word marks, are the property of respective owners