86
good

National Park Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
82%
Android
65 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
14 Reports
User Feedback
18%
iOS
14 Reports
82%
Android
65 Reports
National Park Service - Latest Quality Issues
Android
Dec 31, 2024
I was simply trying to get road conditions and closures for the Great Smoky mountains national Park, specifically, Newfound Gap road. I couldn't find any road conditions anywhere on this app. So I uninstalled it!
Android
Jan 2, 2025
App is pretty much useless without the maps they hand out at the visitor center. Went to Organ Pipe this week and got a nice paper trail map with mileage and detail at the visitor center. When I downloaded the app, I could not find that map anywhere. There is a topo map of the whole park with lots of dotted lines for trails that have writing so small I can't even read it with a magnifying glass. Seems like the idea of this app should be to cut down on printing all those antique paper maps
Android
Jan 6, 2025
The website can be hard to view the individual park info but has been very helpful in planning my NPS trips.
Android
Jan 10, 2025
When I open the "Visited" list in the app and add a site to the list, it won't disappear from the available options. You'd think it would disappear after I select it and add it to the Visited list. Anyone else having this issue?
Android
Jan 12, 2025
The old nps.gov webpage was super awesome. Easy layout, way better information .. much more user friendly Now it links you to the mobile app layout...the app is TERRIBLE to navigate. Hard to find information that the old website layout had. I wish they would revert back.... Please app developer take some notes from the old website layout..... Get rid of this trash.. big bubble child layout. The maps are slow and no where to leave feedback
Android
Jan 13, 2025
Since the update in December, when i click on website link in a national park site I can't open any of the drop downs. For fees and hors and whatnot... each dropdown dosent do anything when u try to open it... the app was great before the update.
Android
Jan 14, 2025
the calendar of events could show park events a few months ahead instead of only to the end of the current month.
Android
Jan 14, 2025
Great app that works flawlessly. I feel like there is still some information on the website that is not on the app, or it's just more intuitive to find the information on the website.
Android
Jan 21, 2025
The first trail I tried to use the app for was Split Rock at Joshua tree. The app's map looks nothing like the map at the trailhead. The app warns against third party apps, but we had to use all trails to navigate the trail.
National Park Service - Product Description
Let a park ranger be your guide! The National Park Service App is the brand new official app for all 420+ national parks. Find interactive maps, tours of park places, on-the-ground accessibility information, and more. The app was created by National Park Service staff—people who know national parks—to help you make the most of your visit. With all of these parks and a brand new app, it will take some time to finish creating content for each park. If you don’t find what you’re looking for now, check back regularly as our rangers work to complete the experience for each of our parks. 

Unlike other apps, NPS Mobile takes authoritative information from park rangers and combines it with a great suite of features. Here’s a quick look at some of those features. 

Interactive Maps: Each park has a detailed map that includes points of interest, along with roads, trails, and other information to plan your trip.  

Park Tours: What is there to see? Self-guided tours take you to interesting places in the park. Discover popular destinations as well as places off the beaten track. It’s like having a ranger by your side to guide your trip, giving you suggestions for places to go, directions to get there, and things to do once you arrive. 

Amenities: It's the little—and sometimes not so little—things that can make or break a park visit. Learn where you can find and access transportation, food, restrooms, shopping, and more. 

Accessibility: The app offers a fully accessible experience with tools to benefit visitors with accessibility needs, such as audio descriptions of exhibits along trails and roads and in visitor centers. 

Offline Use: No internet access? No problem! You can download content from entire parks for offline use. It’s especially handy if you’re exploring remote areas in parks or concerned about data limits. 

Share Your Visit: Tell your friends and family about the fun things you did by creating and sharing virtual postcards with scenes from the park.  

Things to Do: What do you want to do in a park—hike? Take a bus tour or scenic drive? Visit a museum? Join a ranger program? Become a junior ranger? Discover all the fun, entertaining, and educational activities parks have to offer. 

News, Alerts & Events: What’s happening? Get news and events for all parks—or selected parks of your choosing. 

And that’s just a start! The NPS Mobile app also includes passport stamp locations, fees, visitor center hours and locations, and more. 

This one single app includes every one of the 420+ sites in the National Park System, no matter how big or small. Here are just some of the parks you'll find: Acadia, Arches, Big Bend, Bryce Canyon, Crater Lake, Death Valley, Everglades, Glacier, Golden Gate, Grand Canyon, Grand Teton, Great Smokies, Joshua Tree, Mammoth Cave, Mount Rainier, Mount Rushmore, Olympic, Redwoods, Rocky Mountain, Sequoia and King Canyon, Shenandoah, Statue of Liberty, Yellowstone, Yosemite, and Zion.
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