79
good

National Park Service | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
35 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
24 Reports
User Feedback
41%
iOS
24 Reports
59%
Android
35 Reports
National Park Service - Latest Quality Issues
iOS
Oct 27, 2024
Bug won’t load anything
I love this app and I've used it for months, but for the last few days, I'm able to search up national parks but when I try to look at the “things to see” “things to do” “hikes” etc categories, they're in a perpetual state of loading until I just get an error message. It's been frustrating as I'm currently on a trip that requires that information.
iOS
Oct 28, 2024
Links do not work
The links do not work and neither does the App Support. This renders the app largely useless.
Android
Oct 28, 2024
Something happened to this app when it updated, it doesn't work anymore and it just keeps loading. I tried turning my phone off and back on and that didn't help
iOS
Oct 28, 2024
Error Message
The tiles keep getting stuck on this grey loading screen and says “the data could not be read because it isn't in the correct format”… then it crashes. Super inconvenient.
iOS
Oct 28, 2024
Failed to load data
I've been trying to research parks/conservation areas however I kept getting the “data failed to load because the format didn't match” error. I also wasn't able to save the parks for offline use. I like using this app but please look into it if you haven't already.
Android
Oct 30, 2024
though the app makes it easy in finding NP sites, it would be nice if the pages included the same information such as if they offer the junior ranger program, as well as the other books for junior rangers.
iOS
Nov 2, 2024
Not as helpful as I thought when in the park
Virtually useless in the park without internet access (even if you download for offline access as many of the features still require internet) and found the map nearly not as detailed nor useful as the printout which I ended up using more often despite how cumbersome it is. More useful for research and planning prior to arrival.
iOS
Nov 15, 2024
Yellowstone National Park
It doesn't tell you the time frame the park is closed. The park decided to close in November 2 to get ready for the winter season. I was told it was not a hard date and it was not listed in the app when I decided to book a trip in the beginning of September. I was told by several residents of West Yellowstone that the park has a tendency of doing this to visitors. The only portion of the park that is open year round is the northern section. That doesn't help when it's 5 1/2 hours away from your hotel. I was also informed that the western entrance opens again on December 16th and can be entered via snowmobile tours however, it has to have three feet of snow for that to take place.
iOS
Nov 18, 2024
Pretty good
Little hard to traverse the app but on
National Park Service - Product Description
Let a park ranger be your guide! The National Park Service App is the brand new official app for all 420+ national parks. Find interactive maps, tours of park places, on-the-ground accessibility information, and more. The app was created by National Park Service staff—people who know national parks—to help you make the most of your visit. With all of these parks and a brand new app, it will take some time to finish creating content for each park. If you don’t find what you’re looking for now, check back regularly as our rangers work to complete the experience for each of our parks. 

Unlike other apps, NPS Mobile takes authoritative information from park rangers and combines it with a great suite of features. Here’s a quick look at some of those features. 

Interactive Maps: Each park has a detailed map that includes points of interest, along with roads, trails, and other information to plan your trip.  

Park Tours: What is there to see? Self-guided tours take you to interesting places in the park. Discover popular destinations as well as places off the beaten track. It’s like having a ranger by your side to guide your trip, giving you suggestions for places to go, directions to get there, and things to do once you arrive. 

Amenities: It's the little—and sometimes not so little—things that can make or break a park visit. Learn where you can find and access transportation, food, restrooms, shopping, and more. 

Accessibility: The app offers a fully accessible experience with tools to benefit visitors with accessibility needs, such as audio descriptions of exhibits along trails and roads and in visitor centers. 

Offline Use: No internet access? No problem! You can download content from entire parks for offline use. It’s especially handy if you’re exploring remote areas in parks or concerned about data limits. 

Share Your Visit: Tell your friends and family about the fun things you did by creating and sharing virtual postcards with scenes from the park.  

Things to Do: What do you want to do in a park—hike? Take a bus tour or scenic drive? Visit a museum? Join a ranger program? Become a junior ranger? Discover all the fun, entertaining, and educational activities parks have to offer. 

News, Alerts & Events: What’s happening? Get news and events for all parks—or selected parks of your choosing. 

And that’s just a start! The NPS Mobile app also includes passport stamp locations, fees, visitor center hours and locations, and more. 

This one single app includes every one of the 420+ sites in the National Park System, no matter how big or small. Here are just some of the parks you'll find: Acadia, Arches, Big Bend, Bryce Canyon, Crater Lake, Death Valley, Everglades, Glacier, Golden Gate, Grand Canyon, Grand Teton, Great Smokies, Joshua Tree, Mammoth Cave, Mount Rainier, Mount Rushmore, Olympic, Redwoods, Rocky Mountain, Sequoia and King Canyon, Shenandoah, Statue of Liberty, Yellowstone, Yosemite, and Zion.
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