54
fair

Railcard | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-4 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at National Rail? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
86 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
43 Reports
User Feedback
33%
iOS
43 Reports
67%
Android
86 Reports
Railcard - Latest Quality Issues
iOS
Mar 29, 2025
Hopeless
So many unnecessary clicks just to access my railcard
Android
Mar 30, 2025
annoying they force you to download yet another app using up space on my phone ugh
Android
Mar 30, 2025
keeps getting rid of my photo
iOS
Mar 31, 2025
Complicated
This procedure is too complicated for a elderly person as myself with no IT skills.
Android
Mar 31, 2025
it won't appear on my phone
Android
Mar 31, 2025
struggled to get it on my new phone
iOS
Mar 31, 2025
App keeps crashing when I need it!
I've had the app for a few years, and it consistently decides to display an error when I try to load my railcard if I've not used it in a few weeks- leading to a few awkward minutes of refreshing while a ticket inspector waits. Think I'll stick to a physical card next time!!!
Android
Apr 1, 2025
not very good after getting a new phone. the process is too complex
Android
Apr 1, 2025
Have new phone. Not straightforward at all to get it going using download code.
Railcard - Product Description
With a Railcard, you'll enjoy ⅓ off most fares when you go by train.



Download the app now so you will never forget your Railcard again- have your Railcard on your mobile, ready for your next train journey.

Suitable for storing newly-purchased 16-25 Railcard, Santander 16-25 Railcard, 26-30 Railcard, Devon & Cornwall Railcard, Family & Friends Railcard, Senior Railcard, Two Together Railcard, Veterans Railcard, Disabled Persons Railcard, Network Railcard, and 16-17 Saver.


*Most Railcards are available instantly on your mobile.

However, 16-25 Railcards for those applying as mature students, Veterans Railcards and Disabled Persons Railcards may take up to 5 working days for approval.
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