32
poor
Nationwide Banking App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
117 Reports
117 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
101 Reports
101 Reports
User Feedback
46%
iOS
101 Reports
101 Reports
54%
Android
117 Reports
117 Reports
Nationwide Banking App - Latest Quality Issues
iOS
Dec 14, 2024
Doesn’t work. Have to keep removing and reloading
App opens about 1 time in 10. Have to keep deleting and reloading
iOS
Dec 15, 2024
I’m unable to sign in
Whenever I try to open the banking app, it comes up with a screen saying ‘We're sorry… We've been unable to establish a secure connection' and keep in mind this happens every time I try to open the app. I have deleted it and reinstalled many times however it always shows the same screen I've there is not a secure connection. My phone cannot be the the problem due to all other apps working and so I'm looking for advice on how to stop this problem.
iOS
Dec 16, 2024
Nationwide Banking APP Unreliable Banking at best
Presently experiencing misfortune of non-functioning Nationwide Banking APP so no access to funds or bill pay.
iOS
Dec 16, 2024
Rubbish log-on
I have an I phone and have the latest version of the app which won't log into my accounts ,what use is that when you are out and about?
iOS
Dec 18, 2024
Rubbish
Continually crashes
iOS
Dec 19, 2024
Freezing cannot open
Often I try to open the app on all devices iPhone iPad and the app freezes and does not open.
iOS
Dec 19, 2024
Terrible
This app is so basic it makes Barclays look amazing. Didn't get my switch offer when I had transferred 2 direct debits to them. Stay away!!
iOS
Dec 20, 2024
Balance Updates
The new update is annoying, you can't see your new balance after you've transferred funds until you come out of the account. Stop making changes just for the fun of it, if it ain't broke don't try to fix it!
iOS
Dec 20, 2024
IOS 18 Keyboard Issue
The app functions typically fine, but since iOS 18 was introduced for the latest iPhone, the comma separator on the payment feature in the app has stopped functioning. You can only pay whole number amounts because of this. Please recreate the issue yourself using iOS 18 on an iPhone and introduce a fix. Thanks! 🙏
Nationwide Banking App - Product Description
Join over 3 million of our members who are using the Nationwide Banking App for their everyday banking needs. It’s simple to get started.
Manage your everyday banking needs
Securely log-in using Biometrics or 3 numbers of your passnumber. Once signed in you can use the app to view your balances, make payments, search for transactions and much more.
Become a super saver
You can use the app to create Savings Goals, easily see what your savings interest rate is, and also make impulse savings into your account - without having to log in.
Frequently asked questions
-- I've never used the app before. How do I start?
Tap the 'Get' button on the screen to download the app. Once downloaded, simply follow the instructions on screen. From there, all you'll need are your Nationwide account details or debit card and card reader and the app will help you finish setting up.
-- How safe is the Nationwide Banking App?
Our Digital Banking promise means:
• We'll refund any money taken from your account without your authorisation
• We'll monitor & protect your account 24/7 with the latest technology
• We'll provide you with education on how to stay safe including top tips and information on the latest fraud and scam trends
(Please see our website for full terms and conditions. T&Cs apply.)
My app isn’t downloading
If your app isn’t downloading or seems to be stuck, to fix it:
1. Go to your phone’s settings and choose Apps > Google Play Store > Force stop
2. Then choose Storage > Clear cache
3. Try the update again.
You can use the app to
• View your accounts; savings, loans, mortgages, credit cards and current accounts.
• Browse our product offerings, and open new accounts
• Freeze/unfreeze your debit card
• Report lost or stolen cards
• Change your passnumber
• Setup new bill payments and check existing payments (you may need your card reader for some transactions)
• Setup and track a Savings Goal
• Personalise your settings to update your personal details, get text alerts and go paperlessAll intellectual property rights, including trademarks and word marks, are the property of respective owners