42
poor
Nationwide Banking App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
126 Reports
126 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
89 Reports
89 Reports
User Feedback
41%
iOS
89 Reports
89 Reports
59%
Android
126 Reports
126 Reports
Nationwide Banking App - Latest Quality Issues
Android
Mar 1, 2025
Bad app, regularly forced to restart it as it comes up with error messages saying it can't load or it's unavailable. The bank needs to invest in fixing this app or customers are going to start ditching them!
Android
Mar 1, 2025
Why are we getting adverts on our site all we want to do is make sure our money safe
Android
Mar 1, 2025
So stressed with it, can't get into my account.why only me having this problem, just want it as it was.
Android
Mar 1, 2025
Three new permissions doesn't seem minor...why does it now need to control vibrations? Why does it need to pair with bluetooth devices? Why does it need to prevent my phone from sleeping?
Android
Mar 1, 2025
I can't reinstall it. My main bank
Android
Mar 1, 2025
Unable to update app
Android
Mar 1, 2025
One of the most antiquated banking apps I've seen. Just when I thought it couldn't get any worse, it has. Tried to make a payment to someone I regularly pay but it seems now I need a card reader. Complete waste of time. Nationwide take a look at Lloyds app, they have it right!
Android
Mar 1, 2025
This has been hard work, not sure if I am being scammed, going round in circles
Android
Mar 1, 2025
Can't login to banking app
Nationwide Banking App - Product Description
Join over 3 million of our members who are using the Nationwide Banking App for their everyday banking needs. It’s simple to get started.
Manage your everyday banking needs
Securely log-in using Biometrics or 3 numbers of your passnumber. Once signed in you can use the app to view your balances, make payments, search for transactions and much more.
Become a super saver
You can use the app to create Savings Goals, easily see what your savings interest rate is, and also make impulse savings into your account - without having to log in.
Frequently asked questions
-- I've never used the app before. How do I start?
Tap the 'Get' button on the screen to download the app. Once downloaded, simply follow the instructions on screen. From there, all you'll need are your Nationwide account details or debit card and card reader and the app will help you finish setting up.
-- How safe is the Nationwide Banking App?
Our Digital Banking promise means:
• We'll refund any money taken from your account without your authorisation
• We'll monitor & protect your account 24/7 with the latest technology
• We'll provide you with education on how to stay safe including top tips and information on the latest fraud and scam trends
(Please see our website for full terms and conditions. T&Cs apply.)
My app isn’t downloading
If your app isn’t downloading or seems to be stuck, to fix it:
1. Go to your phone’s settings and choose Apps > Google Play Store > Force stop
2. Then choose Storage > Clear cache
3. Try the update again.
You can use the app to
• View your accounts; savings, loans, mortgages, credit cards and current accounts.
• Browse our product offerings, and open new accounts
• Freeze/unfreeze your debit card
• Report lost or stolen cards
• Change your passnumber
• Setup new bill payments and check existing payments (you may need your card reader for some transactions)
• Setup and track a Savings Goal
• Personalise your settings to update your personal details, get text alerts and go paperlessAll intellectual property rights, including trademarks and word marks, are the property of respective owners