56
fair
Nationwide Banking App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
42%
Android
96 Reports
96 Reports
iOS unitQ Score
iOS User Feedback
58%
iOS
132 Reports
132 Reports
User Feedback
58%
iOS
132 Reports
132 Reports
42%
Android
96 Reports
96 Reports
Nationwide Banking App - Latest Quality Issues
iOS
Mar 30, 2025
Can’t make important payments
Failed
iOS
Mar 30, 2025
App dreadful
App is always down I'm going to switch to a different bank if this carries on
iOS
Mar 31, 2025
!!!!!!
i couldn't pay for my taxi because my money was stuck in savings!!! joke taxi there and back had to get my family to pay for it couldn't even get the food i went out to get in a taxi all because you had some ‘' difficulty with the app''
iOS
Mar 31, 2025
Coincidental issues
Overall Id say Im satisfied with the application itself, however, I always seem to have issues with making payments when they need to be made urgently. I would strongly suggest separating your money across different bank accounts just incase this issue happens to you.
iOS
Mar 31, 2025
POOR UPDATE
App keeps shutting when you try to look at a transaction, keeps saying Restart
iOS
Mar 31, 2025
Last update has removed information
Having several savings accounts with Nationwide, the app used to show the account number for interest payments. This has disappeared and makes it much harder to reconcile the account
iOS
Mar 31, 2025
Slow, unresponsive - worse app of them all
You have the worst app loading time to the point of frustration. Sort it out. The tweaks you have made over the last few months have left the app extremely sluggish to load. It makes freezing and unfreezing your card frustrating.
iOS
Mar 31, 2025
Not working again
Come on nationwide. You can do better or at least match the best.
iOS
Mar 31, 2025
Bad app
New design is nice but everything else is terrible, no push notifications,can't view card details in app which is a really simple thing to show, when logging in app is slow just general navigation around the app is low and clunky, always getting a service message then have to force close the app and open it again. Puts me off banking with nationwide
Nationwide Banking App - Product Description
Join over 3 million of our members who are using the Nationwide Banking App for their everyday banking needs. It’s simple to get started.
Manage your everyday banking needs
Securely log-in using Biometrics or 3 numbers of your passnumber. Once signed in you can use the app to view your balances, make payments, search for transactions and much more.
Become a super saver
You can use the app to create Savings Goals, easily see what your savings interest rate is, and also make impulse savings into your account - without having to log in.
Frequently asked questions
-- I've never used the app before. How do I start?
Tap the 'Get' button on the screen to download the app. Once downloaded, simply follow the instructions on screen. From there, all you'll need are your Nationwide account details or debit card and card reader and the app will help you finish setting up.
-- How safe is the Nationwide Banking App?
Our Digital Banking promise means:
• We'll refund any money taken from your account without your authorisation
• We'll monitor & protect your account 24/7 with the latest technology
• We'll provide you with education on how to stay safe including top tips and information on the latest fraud and scam trends
(Please see our website for full terms and conditions. T&Cs apply.)
My app isn’t downloading
If your app isn’t downloading or seems to be stuck, to fix it:
1. Go to your phone’s settings and choose Apps > Google Play Store > Force stop
2. Then choose Storage > Clear cache
3. Try the update again.
You can use the app to
• View your accounts; savings, loans, mortgages, credit cards and current accounts.
• Browse our product offerings, and open new accounts
• Freeze/unfreeze your debit card
• Report lost or stolen cards
• Change your passnumber
• Setup new bill payments and check existing payments (you may need your card reader for some transactions)
• Setup and track a Savings Goal
• Personalise your settings to update your personal details, get text alerts and go paperlessAll intellectual property rights, including trademarks and word marks, are the property of respective owners