21
poor

Navy Federal Credit Union | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Finance
Work at Navy Federal Credit Union? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Navy Federal Credit Union? Unlock additional insights
Android unitQ Score
Android User Feedback
60%
Android
307 Reports
iOS unitQ Score
iOS User Feedback
40%
iOS
205 Reports
User Feedback
40%
iOS
205 Reports
60%
Android
307 Reports
Navy Federal Credit Union - Latest Quality Issues
Android
Mar 1, 2025
Terrible UI and can't even log in most of the time.
Android
Mar 1, 2025
The app on the new galaxy doesn't work.. it keeps saying authencation error and there's not. Its very inconvenient.
Android
Mar 1, 2025
I've been completely unable to log in through this app for over a week, which means I can't use mobile deposit. I can log in on a computer just fine.
Android
Mar 1, 2025
App keeps saying that there is a technical problem. Check my signal, the only app not working.
Android
Mar 1, 2025
App is always down....try logging on and gives error msg.
Android
Mar 1, 2025
Consistently doesn't work properly, best to just use the website from phone.
Android
Mar 1, 2025
Still unable to access my account, updated security on my phone, was able to get in then once I logged out and tried to log back in, was not able
Android
Mar 1, 2025
App always malfunction
Android
Mar 1, 2025
Terrible experiences recently. This is the most frustrating app I have used in years!
Navy Federal Credit Union - Product Description
Bank easy with the Navy Federal mobile app! With a great look and feel, we’ve made the mobile app easier to find information on your accounts and transactions. Breeze through payments, transfers, and check deposits with just a few taps. Quickly sign-in using Touch ID®, Face ID®. Apply for new accounts, become a member, or find your closest ATM or branch. 

Features: 

• Safe and Secure. Access your accounts 24 hours a day.
• View balances without signing in using our widget.
• Pay people using Zelle® or member to member transfers.
• Move money between your accounts.
• Deposit checks without visiting a branch or ATM.
• View scheduled transactions, including pending deposits, upcoming transfers, and bill payments.
• Make payments to Navy Federal consumer loans, mortgages and credit cards, or to other companies via Bill Pay.
• Apply for new credit cards, auto loans or personal loans, or become a Navy Federal member.
• View and manage statements.
• Manage your credit or debit cards, including activating cards, signing up for purchase notifications, or freezing misplaced cards.
• Security tips and management of your username and password.
• Find the nearest branch or ATM.
• View rates and info on our loans and savings products, or estimate a payment with a calculator.
• Read timely articles to help educate and plan your financial life.


To sign in to mobile banking, use your Navy Federal username and password. If you are not a member, apply now using the app or call us at 1-888-842-6328 or 1-703-255-8837.

As always, if you have any issues with our app, you can call us at 1-888-842-6328 or 1-703-255-8837, or reach us via Twitter at @NavyFederalHelp.

Federally insured by NCUA.

iPhone®, iPod Touch® and iPad® are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Message and data rates may apply.

Continued use of GPS running in the background can dramatically decrease battery life.
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