Quality degradation at Nect Wallet  
Users report higher volume of Quality Issues than usual
72
good

Nect Wallet | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
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Good
 
Epic
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Android unitQ Score
Android User Feedback
50%
Android
115 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
117 Reports
User Feedback
50%
iOS
117 Reports
50%
Android
115 Reports
Nect Wallet - Latest Quality Issues
Android
Nov 15, 2024
Nonsense!! doesn't work!
iOS
Nov 15, 2024
Doesn't work and no support
I started the registration with 2 different partner companies (insurance companies) via Nect and both could not be completed for unknown reasons. Once started, Ident procedures with a unique Nect transaction number cannot be found in the app. Support requests to Nect have so far remained unanswered. Therefore, this app is pointless for me.
Android
Nov 15, 2024
does not work properly
Android
Nov 15, 2024
My current device (with frontcam) is not supported. When did it start that you just throw something on the market and then see if it works?
Android
Nov 16, 2024
Authentication is WAY too complicated and doesn't work either.
Android
Nov 17, 2024
Catastrophe! Please test all smartphones. Android =/ Android. The NFC reading process does not work on Honor Magic. Randomly clicking back and forth in the right flow. Have you ever thought about how a spectacle wearer is supposed to read something from a smartphone from a distance of 3 cm? Data synchronization takes forever. Tip: in other countries (Sweden, Estonia) there are proven applications for identification that can be used ANYWHERE. Within seconds.
Android
Nov 17, 2024
Unfortunately, I couldn't identify myself with my passport.
Android
Nov 19, 2024
doesn't work at all. Absolutely frustrating.
Android
Nov 19, 2024
Due to unknown error, verification could not be completed and could not be performed again. ADAC simply does not deliver the second attempt. 24/7 is not given. The app that doesn't work doesn't even deserve 1 star
Nect Wallet - Product Description
Identify yourself quickly and securely or sign confidential documents - at any time and from anywhere. Without a personal appointment, extensive correspondence or video chat with a service agent. In the Nect Wallet, you can store your digital identity securely and have it at your disposal at all times. Whether it's your ID card, passport, residence permit or other ID documents. Use our user-friendly, fully automated and certified solution to identify yourself at our partner companies in a legally compliant manner. The Nect Wallet meets the highest security standards and is available without waiting time.

Our solutions at a glance

Nect Ident: Identify yourself with selfie video, eID, ePassport or documents such as the electronic health card. We offer the fastest way for you.

Nect Sign: Qualified electronic signing of documents that are subject to the written form. Fast and legally compliant.

What else can you expect from us?

Once successfully identified, your ID document will be stored digitally, securely and only accessible to you in the Nect Wallet. For your next identification, you can simply reuse the ID document within seconds via facial recognition. Our network of partner companies is constantly growing. So keep the Nect Wallet on your mobile phone and use your digital identity for other services in the future - it's worth it!
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