71
good
Nect Wallet | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Productivity
30-Day Trend
Android unitQ Score
Android User Feedback
54%
Android
165 Reports
165 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
143 Reports
143 Reports
User Feedback
46%
iOS
143 Reports
143 Reports
54%
Android
165 Reports
165 Reports
Nect Wallet - Latest Quality Issues
Android
Dec 17, 2024
Extremely cumbersome verification. Despite modern smartphones and IT expertise.
Android
Dec 18, 2024
Painfully slow ID proofing process - 10 min plus each time using this app. No human interaction might make it cheap for their customers, but the user (you or I) will pay with time and frustration. Document upload seems to fail, but you are pushed to subsequent steps, only to then be prompted again and again to go back to step 1 and upload your document. Ultimately, it works and earns 2* for being (barely) functional.
Android
Dec 18, 2024
I followed the instructions, changed/improved the light, made 5 attempts. The AI refuses to recognize my ID card as authentication and does not give any reasons for it.
iOS
Dec 18, 2024
Unusable and buggy
Unusable and buggy app, wasted an hour of my life. Wondering what happens to my data. Not recommended.
Android
Dec 19, 2024
It didn't work for me at all, despite several attempts, good light and good legibility, the process was checked again and again forever and then had to photograph the identity card again. Not a relief but rather time-consuming...
Android
Dec 19, 2024
It was ok for me when previously identifying for certain companies, then these few days it just refuses to work. Even when using the eID with PIN, it still asks for a picture of the back of my residence permit, which I obviously used the app to take. However, it kept saying unable to identify and when a support request was submitted, the reply I got was "Please make sure it's clear and legible", like the app itself hasn't already said so 😒 highly annoyed with this app now
Android
Dec 19, 2024
Dirt. Worst user experience of my life. Dirt. The last garbage.
Android
Dec 20, 2024
Faulty despite what felt like 1000 attempts
Android
Dec 22, 2024
After what felt like 15 attempts and 25 minutes, the app still didn't manage to verify me. Next time I'll wait for the letter. It takes longer but works without any hassle. App is useless.
Nect Wallet - Product Description
Identify yourself quickly and securely or sign confidential documents - at any time and from anywhere. Without a personal appointment, extensive correspondence or video chat with a service agent. In the Nect Wallet, you can store your digital identity securely and have it at your disposal at all times. Whether it's your ID card, passport, residence permit or other ID documents. Use our user-friendly, fully automated and certified solution to identify yourself at our partner companies in a legally compliant manner. The Nect Wallet meets the highest security standards and is available without waiting time. Our solutions at a glance Nect Ident: Identify yourself with selfie video, eID, ePassport or documents such as the electronic health card. We offer the fastest way for you. Nect Sign: Qualified electronic signing of documents that are subject to the written form. Fast and legally compliant. What else can you expect from us? Once successfully identified, your ID document will be stored digitally, securely and only accessible to you in the Nect Wallet. For your next identification, you can simply reuse the ID document within seconds via facial recognition. Our network of partner companies is constantly growing. So keep the Nect Wallet on your mobile phone and use your digital identity for other services in the future - it's worth it!
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