49
poor
Nest | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
865 Reports
865 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
260 Reports
260 Reports
User Feedback
23%
iOS
260 Reports
260 Reports
77%
Android
865 Reports
865 Reports
Nest - Latest Quality Issues
Android
Apr 1, 2025
App constantly stays in away mode even when our phones are recognized as being at home.
Android
Apr 1, 2025
no simple "hold" temp option or vacation mode. very frustrating!!!
Android
Apr 2, 2025
The learning capability sucks. I've purged all schedules, factory reset the thing, just trying to use it as a manual thermostat and still it occasionally, randomly decides to turn the house into a freezer.
Android
Apr 2, 2025
loses WIFI connection
Android
Apr 2, 2025
nest lost some stars from me because of the camara. the doorbell cam frequently fails to record events including people walking on my front porch. another example of a coco product that used to be good but has gone downhill.
Android
Apr 2, 2025
video not working
Android
Apr 2, 2025
This app and device would be soooo much better if the thermostat would stop auto adjusting temperature!
Android
Apr 2, 2025
Nest limited camera recording to VERY SHORT duration, which is unacceptable.
Android
Apr 2, 2025
I'm not sure what's happened with the latest version, but the home/away no longer detects my phone as being home until I switch to home mode. Please fix!
Nest - Product Description
At Google Nest, we make products that are beautiful, helpful and easy to use. The Nest app is no exception. Control your Nest thermostat, arm and disarm your Nest Secure alarm system, see your home with Nest Cam, and get an alert if Nest Protect goes off – all in one place. And receive notifications on your iPhone or iPad. Nest uses sensors, algorithms and the location of your phone to do the right thing automatically, turning off the heat and turning on the camera when you leave. Forget to set the alarm? It will notice, and send you a Remind Me alert. Nest Learning Thermostat and Nest Thermostat E Thermostats that program themselves to help you save energy. - Change the temperature from the subway or the sofa using your phone. - See how much energy you used, and why. - View and edit your schedule. - Get extreme temperature alerts before your home gets too cold. Nest Secure alarm system - Arm and disarm your home remotely from the app. - Receive a Remind Me alert if you leave home and forget to set the alarm. - Receive a security alert on your phone telling you what triggered the alarm – a door or window opening, or someone entering a room. Nest Protect The smoke and carbon monoxide alarm that thinks, speaks, and alerts your phone. - Get an alert if Nest Protect senses smoke or carbon monoxide. (Requires Wi-Fi and a working internet connection.) - Silence an alarm from your phone with App Silence. (Nest Protect 2nd gen only.) - See the status of your batteries, sensors, and Wi-Fi connection. - Run a Safety Checkup to test all your alarms at once. (Nest Protect 2nd gen only.) - See your Safety History so you know when alerts happened and why. Nest Cam IQ Indoor and Outdoor, Nest Cam Indoor, Nest Cam Outdoor, and Dropcam The security cameras that let you see your home on your phone, inside and out. - Get alerts when there’s activity, and talk back to get someone’s attention. - See what you missed with snapshots of the last three hours. - Check in 24/7 with crisp 1080p HD video (Nest Cam and Dropcam Pro only). - Get person alerts (or familiar face alerts with Nest Cam IQ) and up to 30 days of video history when you subscribe to Nest Aware. (Subscription service sold separately.) Nest Hello Know who’s knocking. - 24/7 video streaming means you’ll never miss a moment. - Designed to show you everything at your doorstep – people head to toe, or packages on the ground. - Knows the difference between a person and a thing. - Notifies you about visitors, even if they don’t ring the bell. - HD Talk and Listen lets you have a seamless conversation with someone at your door. - When you can’t answer the door, quick responses let you reply to visitors with prerecorded audio messages. Nest x Yale Lock The lock for a more secure connected home. - Instead of sharing keys, assign passcodes to people you trust in the Nest app. - Get an alert when someone locks or unlocks the door. - With Home/Away Assist and Auto-Lock, your door can lock itself when you leave. Some features require a working internet connection, Wi-Fi, and/or Bluetooth.
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