Quality degradation at NETGEAR Nighthawk - WiFi App  
Users report higher volume of Quality Issues than usual
47
poor

NETGEAR Nighthawk - WiFi App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
79%
Android
185 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
49 Reports
User Feedback
21%
iOS
49 Reports
79%
Android
185 Reports
NETGEAR Nighthawk - WiFi App - Latest Quality Issues
Android
Nov 17, 2024
Just go round in circles trying to set up a AX 1600
Android
Nov 17, 2024
Clunky, sometimes doesn't connect and buttons won't accept input.
Android
Nov 18, 2024
If I could give a 0 rating to both the app and Netgear, I would have done it. No customer service, can't even bother to make a Swedish installation guide, and on the website you are shuttled back and forth between the same pages when you try to get help. While the router works, the app is a big and terribly unnecessary problem. You shouldn't need an app to be able to use a router. Can't log in to the damn app no matter what I do, so have to change router. Didn't even get a physical inst. guide.
iOS
Nov 18, 2024
Not thrilled
Everything was set up and connected, 24 hours later, it can't find the satellites.
Android
Nov 18, 2024
"No internet connection" can't use the app, trash!
Android
Nov 18, 2024
App barely works. Most charts are useless. Paid $80/year for their service and little changed.
Android
Nov 19, 2024
Forces you to create an account to even be able to use it.
Android
Nov 19, 2024
App struggles to connect to my system at times. it can be days before it connects again.
Android
Nov 19, 2024
Does not work
NETGEAR Nighthawk - WiFi App - Product Description
Do more with your WiFi using the NETGEAR Nighthawk app. Access your router’s features and manage your network from anywhere after quickly setting up your WiFi in just a few steps.

The Nighthawk app gives you convenient access to your router’s features:
- Anywhere Access – Monitor and control your home WiFi from anywhere.
- Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR. 
- Armor Security – Advanced cybersecurity on your network to protect all devices from online threats.
- Speed Test – See if you’re getting the internet broadband speeds you’re paying for.
- Guest WiFi – Set up a secure and separate WiFi network for guests. 
- Traffic Meter – Monitor internet usage over time.
- Easily pause WiFi, update firmware, and more!

The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app. New features are consistently being added. Install it today!

For more information about your router, visit http://www.support.netgear.com
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