38
poor
NETGEAR Nighthawk - WiFi App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Utilities
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
214 Reports
214 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
102 Reports
102 Reports
User Feedback
32%
iOS
102 Reports
102 Reports
68%
Android
214 Reports
214 Reports
NETGEAR Nighthawk - WiFi App - Latest Quality Issues
iOS
Jan 27, 2025
Glitches ALL the time
This app glitches ALL the time. I reset the admin password and user password because the app was glitching asking me to sign in over and over again. Usually when it does this because it happens often I wait a few days for the issue to resolve itself. Now this has been happening for a week straight… so I reset the login and admin password and STILL doesn't work. We are in the year 2024… NETGEAR needs to do better!
Android
Jan 27, 2025
App never consistently works. Makes monitoring you system useless if you can use it.
Android
Jan 28, 2025
Extreme disappointment, pay to use your router. App crashes when trying to view any device history. Report a bug. No way to do so. Stay away from netgear. Never buying anything from them again.
Android
Jan 28, 2025
Tells you to update your firmware, but it was up to date. Sends you in circles.
Android
Jan 28, 2025
It was working great, now it keeps crashing every time I open it. Reinstalled it and it's doing the same thing.
Android
Jan 28, 2025
This was terrible. I use my phone as a phone. I have no idea where to find things on it. I would hope there is a better way for security. For instance, where do I get google account name. I have never submittred a photo.
Android
Jan 29, 2025
Don't know how well it works because I couldn't even get the name to pop up on the wifi connection. Soo I took it back and went with a different company.
Android
Jan 29, 2025
Doesn't work
Android
Jan 29, 2025
Whatever happened with Netgear? This app is horrible, I need to manually login to the router but it's now stuck because I can't get the router to login to netgears site which leaves me stuck on a webpage and won't go any further. Never buying another netgear product again. I just want to put the gateway in address bar and get to where I need without a bunch of bs in my way.
NETGEAR Nighthawk - WiFi App - Product Description
Do more with your WiFi using the NETGEAR Nighthawk app. Access your router’s features and manage your network from anywhere after quickly setting up your WiFi in just a few steps. The Nighthawk app gives you convenient access to your router’s features: - Anywhere Access – Monitor and control your home WiFi from anywhere. - Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR. - Armor Security – Advanced cybersecurity on your network to protect all devices from online threats. - Speed Test – See if you’re getting the internet broadband speeds you’re paying for. - Guest WiFi – Set up a secure and separate WiFi network for guests. - Traffic Meter – Monitor internet usage over time. - Easily pause WiFi, update firmware, and more! The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app. New features are consistently being added. Install it today! For more information about your router, visit http://www.support.netgear.com
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